Catalina Hotel & Beach Club

Negatives: There was no air in my room at all the first night and the pool look like it hadn’t been clean for a long time. And if I have to sit and wait until my room is ready ok but have a clean pool and beds to sit on for the money that I had to pay

Negatives: We stayed in room on Maxine side, room had a stale mildew smell, sheets and duvets were dirty, box with beer in it was taken from room when serviced, calls to front desk went unanswered, we had to physically go to front desk, walls and furniture were dirty, shower had half glass wall which caused water to flow onto bathroom floor, each time we left room for extended time room cards had to be reactivated. Amenities stated iron and ironing board and hair dryer. Only iron was in the room. WE WILL NEVER STAY THERE AGAIN! Had we not booked and paid in full non-refundable. We would’ve found elsewhere to stay. We thought we’d give a chance despite the negative reviews. Unfortunately, they weren’t wrong. Booking.com should reconsider their relationship with this establishment.

Negatives: ice machine too far away

Negatives: Cleanliness. The bathroom was surface clean and not cleaned properly.

Negatives: I didn’t dislike anything

Negatives: strict with towels and wash cloths.

Negatives: It doesn’t have. Pool you have to go other hotels to get in there no ice machines you have to go across to use a ice machine no restaurant bar in lobby was always closed soon wasn’t the cleanest hallways smelled super bad

Negatives: First, my stay in the room, there's no pleasant stay!! No containers to put garbage, no lights in the room!! Bathroom ventalions did not work!! Water was coming out from the bathroom!! Swipe keys don't work!! Disappointed!! No hand rail in front of my stay!!