Norwood Inn & Suites Indianapolis East Post Drive

Negatives: What was there to like about the property. I was greeted so someone throwing up in an ice bucket in at the receptionist counter, after being invited to a BBQ at 7:13 AM by some men with a mini grill outside of the hotel. I was gone for the day and came back to half of my room being flooded by water. Also, my key had been deactivated. I didn’t even stay the full two nights.

Negatives: The staff was rude and the rooms wasn’t cleaned. I ended up buying my own cleaning supplies and cleaning the room myself since they had no other rooms available

Negatives: Drug dealers and shaddy people hanging out in parking lot and lobby!

Negatives: Everything

Negatives: I liked that it was cheap

Negatives: Everything! It was terrible. I checked in and tried 3 rooms before I was given a room to sleep in because each room had electrical issues in it. Room 1 the whole wall of the lamps, tv, microwave and refrigerator did not work. Room 2 there was no microwave or refrigerator and the tv didn’t work. Room 3 had dead roaches, cigarette burns, no ice bucket, no face towels, no coffee machine and had an extra microwave that didn’t work next to the working microwave. The room that I ended up with had dead roaches laying around, the bathtub was filthy and had a strange hole in the shower wall that roaches came out of, the refrigerator and microwave were rigged up and plugged into one another that made me nervous about having an electrical fire. Lastly the breakfast was a choice of fruit and cold cereal and coffee none of which I eat. Upon checkout, the next front desk clerk tried to get me to pay another deposit of $100 when I had already paid the deposit upon checking in. Overall it was the worst service and hotel I have ever had during my travels. I contacted Booking.com customer service and received no resolution! She told me that they would let the hotel know of the issues I was having and apologized. The hotel already knew of the issues so that was pointless. I do not believe that I will be using this site again after having used it for years. TERRIBLE TERRIBLE TERRIBLE!!

Negatives: They have all amenities checked off my room said fireplace there was no fireplace. They catfished me to book there

Negatives: If I lost everything that I didn’t like I will never finish. I’ll list a few. The sheets had stains. The bathroom was dirty, the door had a hole and the things were you hand the towels was broken, basically there’s wasn’t anything to put the towels to hold. When we got there the place smelled like marijuana even inside de hotel in the lobby. There’s was people outside their room on the door just looking around. We checked in late and we had to wait like 10 minutes for someone to help us checked in.

Negatives: Staff stole money

Negatives: I didn't get a microwave or a refrigerator during my stay. They didn't have soap when I asked one of the nights I came back from downtown.

Negatives: Instead of trying to update many things all at once they should focus on dooing 1 room/floor at a time and making those there higher $ rooms. Just a thought.