Quality Inn and Conference Center
5501 National Road East
Richmond, IN 47374, US
Richmond, IN 47374, US
Quality Inn and Conference Center is pet friendly. Pet fee is USD $25 plus TAX per pet per night. *No pet weight limit.
Book Now from $72/night
About This Property
The Quality Inn and Conference Center provides convenient access to many local attractions and landmarks including the Old National Road Welcome Center, Wayne County Fairgrounds, Earlham College and Indiana University East. Boasting the popular "Antique Alley", Richmond and the surrounding area is home to dozens of antique shops and specialty stores. Richmond Square Mall is minutes away and offers a mix of retailers and eateries. As a guest of the hotel, you can enjoy features including: Free continental breakfast, free wireless high-speed Internet access, free newspaper, fitness center and indoor heated pool. Business travelers can take advantage of additional conveniences like the computer with Internet access, and access to copy and fax service during their stay. The hotel has eight spacious, configurable banquet and meeting rooms that can accommodate up to 395 people for most functions. All guest rooms at this hotel offer amenities like coffee makers with free coffee, curved shower rods, hair dryers, irons, ironing boards and cable television. Kitchen facilities with microwaves and refrigerators, sofa sleepers and whirlpool bathtubs are available in some rooms.
Room Types
1 King Bed No Smoking (refundable)
2 Queen Beds, No Smoking (refundable)
The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees.
Check in / Check out
Check in time:
3:00PM
Check out time:
11:00AM
Features and Amenities
- 24-Hour Front Desk
- 24-hour Security
- ATM Or Cash Withdraw On Site
- Access To Health Care Professionals
- Adapter
- Air Conditioning
- Air Conditioning In Public Area
- Alarm Clock
- Allergy-free Rooms Available
- Bar
- Bathtub
- Blackout Curtains
- Body Thermometer Available
- CCTV Security In Common Areas
- Carpeting
- Cashless Payment Available
- Cleaning Products Available
- Clothes Dryer
- Clothes Drying Rack
- Coffee/tea Maker
- Contactless Check-in/out
- Croatian
- Daily Disinfection
- Daily Housekeeping
- Designated Smoking Area
- Desk/workspace Available
- Elevator
- English
- Executive Lounge Access
- Facilities For Disabled Guests Available
- Fire Extinguishers
- First Aid Kit Available
- Fitness Center
- Free Breakfast
- Free Face Masks
- Free Internet Access
- Free Internet Available
- Free Parking
- Free Wi-Fi
- Game Room
- Garden
- Guests Can Opt-out Of Daily Cleaning Service
- Hair Dryer
- Hand Sanitizer In Guest Accommodation And Key Areas
- Heating
- Heating In Public Area
- Hindi
- Hygiene Certification
- Individually-wrapped Food Options
- Indoor Pool
- Invoices
- Ironing Amenities
- Kid-friendly Dinning
- Kitchen
- Kitchenware
- Laundry Services
- Linens
- Meeting/Banquet Facilities
- Microwave
- Mini Bar
- Non-Smoking Rooms Available
- Non-smoking Property
- On-site Parking
- Outdoor Recreational Features
- Pets Allowed (charges May Apply)
- Physical/social Distancing Guidelines
- Private Check-in/check-out
- Professional Cleaning Services
- Protective Screen Or Physical Barriers In Appropriate Areas
- Radio
- Refrigerator
- Restaurant(s)
- Room Service
- Room Towels Provided
- Safety Chain And/or Latch On Doors Available
- Safety Deposit Box
- Separate Shower/bathtub
- Shared Kitchen
- Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
- Sleep Comfort Items
- Smoke Alarms
- Socket Near The Bed
- Soundproof Rooms Available
- Spa Services
- Spa/sauna
- Spanish
- Staff Follow All Safety Protocols As Directed By Local Authorities
- Staff Trained In Safety Protocol
- TV & Movies/Shows
- Telephone
- Temperature Check For Guests And Staff
- Toiletries Provided
- Trash Cans
- Vending Machine
- Wake Up Call
- Wheelchair Accessible
Recent Reviews
Positives:
Staff was very friendly. I was accommodated a ground level room. And there was zero issue with checking in with my service dog.
Negatives:
It felt a little out dated and my husband was very disappointed in the coffee in the rooms.
Review
Worth the Stay
Positives:
To: Chase Card Services
From: Bill Flint
Acct #: ending in ****
On May 5th, we booked a one night stay at The Quality Inn and Conference Center in Richmond, Indiana, including "a hot breakfast for two". The reservation was made through Choice Hotels' agent, BKG HOTEL @booking.com. The Chase reference number is *******9118.
3PM, May 17- We checked in with Confirmation #*****213 and were given key cards for Room 330. After attending a funeral, we returned to a full, noisy hotel. The noise continued ALL night.
But that's not all!
1AM- Someone attempted to enter our hotel room with another key card! They were prevented by the security bar , so they banged and rattled the door until I shouted "WRONG ROOM! KNOCK IT OFF!" Then silence.
1:15AM- Another attempt to get in with a key card, followed by a loud "F*CK!!" in the hall.
1:30AM- Our room phone rang. "Jon" from the front desk wanted us to identify ourselves, and said he showed no one registered in that room. We offered to bring our confirmation to the front desk, but he said he would figure it out.
3:15AM- The room phone rang AGAIN! Same guy, same request that we identify ourselves. After again offering to bring our confirmation to the front desk and being told it wasn't necessary, I called "Jon" back and asked him why he kept calling us in the middle of the night. He said the hotel was oversold and he needed our room, but he would figure this out.
3:30AM- Still unable to sleep, we packed up our belongings and went to the front desk in search of "Jon." The young lady at the front desk told us he was no longer there, and refused to give us the name of the manager or a contact number for the hotel, citing "privacy" reasons!
READ MORE BELOW
Negatives:
4:15AM- After repeated requests, another employee at the front desk told the young lady to give us the manager's name and phone number. It became clear that no one was going to give us a refund for this nightmare.
4:45AM- We left and drove home in thick fog with NO sleep and NO included breakfast.
Over the weekend, I spoke with both the hotel manager and Choice Hotels Corporate. I was offered only an apology and coupons for a discount on a future stay! I am certain we will NEVER stay there again.
We are asking Chase to reverse this transaction and credit our card.
I will also copy the hotel manager, social media and Yelp on this request.
Review
UNBELIEVABLE NIGHTMARE!
Positives:
It was quite
Negatives:
There wasn't much for breakfast the pool wasn't open neither was the the fitness center i wish it would of said that they were renovating before i booked it
Review
Poor
Positives:
Very little.
Negatives:
The staff and facilities (pool, weight room and pool table) unavailable. Never stay there again. They canceled our reservation on us. Had to rebook at a higher rate...bad experience with them.
Review
Bad experience
Positives:
Location
Negatives:
Woke up to ants in my bed
Review
Woke up to ants in...
Review
Exceptional
Review
Exceptional
Review
Exceptional
Review
It was a great stay.
Positives:
It was clean and didn't smell like cheap sanitizer. Coffee was good and Breakfast overall was okay.
Negatives:
More breakfast selection.
Review
Would definitely select again if...
Positives:
Their pool was highlighted on Book It’s app and was not working at all due to a water leak and the ceilings caving in. They also had their entire exercise room shut down. As if no pool wasn’t bad enough, their entire internet AND cable tv was out for almost an entire day and they did not even have a remote to the tv in the room! It was horrible!!!!
Negatives:
No pool as listed, no internet, no cable! Nothing basically !
Review
Horrible
Positives:
Breakfast was okay. I liked the hours
Negatives:
I had to call and complain about a barking dog across from my room. No swimming pool, which is why I booked the room. Staff did not smile or very greeting.
Review
Not good
Review
Disappointing
Review
Very good
Review
Exceptional
Note: It is the responsibility of the hotel chain and/or the individual property to ensure the accuracy of the photos displayed. TripsWithPets.com is not responsible for any inaccuracies in the photos.
#jointheroadtrip
WHY BOOK WITH US?
We Give Back! Your hotel booking directly supports pets in need through our PAWS animal welfare initiative.
Pet Perks! When you book with TripsWithPets, your furkid gets a complimentary perk. Because every pet deserves a treat!
We Care! Get personalized assistance finding a hotel that checks all the boxes -- from real people in the USA.
$