Holiday Inn Hotel & Suites Des Moines-Northwest
4800 Merle Hay Road
Urbandale, IA 50322, US
Urbandale, IA 50322, US
Holiday Inn Hotel & Suites Des Moines-Northwest welcomes four-legged guests at their pet-friendly accommodation. Pet fee USD $20 per stay. The number of pets allowed is 1. Pet weight limit is 50 lbs. *No pet weight limit. Dogs and cats are welcome. Pets may be left unattended in room when crated. Dog potty area on property.
Book Now from $128/night
About This Property
This Urbandale hotel is 7.5 miles north-west of downtown Des Moines and Wells Fargo Arena. It features an Irish Pub, indoor pool and rooms with a 37-inch flat-screen TV. A coffee maker, work desk and cable TV including HBO channels are standard amenities in every Des Moines Holiday Inn Hotel. Many suites have a separate sitting area, microwave or refrigerator. Guests can enjoy traditional Irish and American dishes at Bennigan's Irish American Grill & Tavern, which is open all day. A full drink menu is also available. Holiday Inn Hotel & Suites Des Moines-Northwest provides a free local shuttle service within a 2-mile radius. A gym and business center are on site. Adventureland of America theme park is 15-minute drive from this hotel and Living History Farms is 7 miles away. Historic East Village and the Iowa Events Center are 20 minutes away.
Room Types
1 King Bed Wheelchair Accessible Non-Smoking (refundable)
1 King Bed Executive Non-Smoking (refundable)
2 Queen Beds Non-Smoking (refundable)
Standard (refundable)
The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees.
Check in / Check out
Check in time:
3:00PM
Check out time:
12:00PM
Features and Amenities
- 24-Hour Front Desk
- ATM/cash Machine On Site
- Air Conditioning
- Bar
- Business Centre
- Dry Cleaning
- Express Check-In/Check-Out
- Facilities For Disabled Guests
- Fax/photocopying
- Fitness Centre
- Free WiFi
- Heating
- Indoor Pool (all Year)
- Internet Services
- Laundry
- Meeting/Banquet Facilities
- Non-smoking Throughout
- Parking
- Parking On Site
- Restaurant
- Safety Deposit Box
- Swimming Pool
- WiFi
- WiFi Available In All Areas
Recent Reviews
Review
Very good
Review
Good
Positives:
Desk worker was fantastic
Review
Exceptional
Review
Superb
Positives:
The beds were good, the Dove products are great, and blower dryer was high quality.
Negatives:
I did not have a working shower faucet. The valve is not working properly to balance the temperature. The toilet was also broken, but maintenance fixed it. However I could not shower on the second day of my trip. The staff apologized, but nothing could be done. They did not have an available room to move us too. I was also not offered any discount on my stay which was $60 more than the group rate because I used booking.com.
Review
Really the worst I have...
Positives:
Didn’t offer breakfast
Negatives:
Bath tub had orange stains. Shower handle and spout were loose.
Review
Disappointing
Positives:
Friendly and helpful staff. Nice pool area. Great breakfast buffet.
Review
Exceptional
Positives:
Comfortable bed
Negatives:
Your site listed a king suite with jacuzzi tub. None of the rooms at this location have those. Staff promised a $40 refund, which I never received. Your site is misleading
Review
Not what I paid for.
Positives:
Location~Price~Friendly Staff~
Well maintained~Beautiful~
Accommodating~
Negatives:
No complaints or dislikes.
Review
Would highly recommend!!
Review
Passable
Positives:
Staff was excellent! Very helpful and polite.
Negatives:
The room we booked through booking.com was a suite with a whirlpool, of which apparently this property has none.
Review
Disappointing.
Positives:
Staff were great. we had an issue where we were staying two nights but staff only programmed the key for one. /staff were very accomodating in resolving the issue.
Negatives:
The toilet had not been flushed since last use, which leads me to believe it hadn't been cleaned from prior guests. We cleaned it ourselves. Entire facitity had a very run down feel to it. Pool shower had no hot water.
Review
I think the staff are...
Positives:
Beds were nice and having suite options are good
Negatives:
Night check in clerk was incredibly rude (10/26)
Smelled like cigarettes and Marijuana
Review
It was ok
Review
Good
Review
Exceptional
Note: It is the responsibility of the hotel chain and/or the individual property to ensure the accuracy of the photos displayed. TripsWithPets.com is not responsible for any inaccuracies in the photos.
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