Extended Stay America Suites - New Orleans - Metairie

3300 I-10 Service Rd. W
Metairie, LA 70001, US

5.6 Rating | 2.5-Star Hotel |

Pets are always welcomed guests! A maximum of two pets are allowed in each suite. A $25 (+ tax) per day, per pet non-refundable cleaning fee for the first six (6) nights. Each day thereafter is a $10 non-refundable fee (+tax) per day, per pet. The first seven (7) nights are payable the first night of your stay and is charged at check-in. Service animals will be exempt from this charge. Height and length restrictions apply: pets can be no longer than 36 inches and no taller than 36 inches.

Rooms

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Amenities

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About This Property

Extended Stay America - New Orleans - Metairie features mail delivery and full kitchens in all rooms. It is 8 mi from New Orleans International Airport. A fully-equipped kitchen with a microwave, a refrigerator, a stovetop, and all utensils is available in each guest room at Extended Stay America New Orleans Metairie. Rooms also include a work area with a desk. Free grab-and-go breakfast including breakfast bars, muffins, hot cereal, coffee and tea is served every morning. New Orleans - Metairie Extended Stay offers a guest laundry facility with coin-operated machines. Fax and photocopy services are provided by the 24-hour front desk staff. Complimentary weekly housekeeping services is provided and daily service is provided for a fee. Towels and linen can be exchanged at the front desk at any time. Harrah’s Casino is 8 mi from the hotel. New Orleans Botanical Gardens is within 15 minutes’ drive.

Room Types

Studio Queen Accessible Non-Smoking (refundable)

Studio Queen Accessible Non-Smoking - Free WIFI, Free Parking, Full Kitchen, Fridge, and Microwave.
Sleeps up to 2
Free cancellation
Pet fee USD 25 per pet, per day maximum USD 150 per stay.

$94.99

nightly

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Room Details

Policies

Cancellation Policy

Good news! Before Wednesday, May 22nd, 2024 at midnight local hotel time (in Chicago), you may cancel your reservation for a full refund. After Wednesday, May 22nd, 2024 at midnight local hotel time (in Chicago), you are not allowed to change or cancel your reservation. If you cancel your reservation after May 22, you will still be charged for the full amount.

Refund Policy

Cancellation is free any time before check-in time. If you don’t check in or cancel by then, no refund will be given by the property. Failure to arrive at your hotel or property will be treated as a No-Show and will incur a charge of 100% of the booking value (Hotel policy).

Photo Policy

The reservation holder must present a valid photo ID and credit card at check-in. The credit card is required for any additional hotel specific service fees or incidental charges or fees that may be charged by the hotel to the customer at checkout. These #START_PHOTO#charges#END_PHOTO# may be mandatory (e.g., resort fees) or optional (parking, phone calls or minibar charges) and are not included in the room rate.

Rate Description

Special Rate

Hotel Occupancy Policy

All rooms booked for double occupancy (i.e. 2 adults). Accommodations for more than this are not guaranteed.

POLICY_PREPAY

$650.10 will be charged to your credit card.

Room Charge Disclosure

Your credit card is charged the total cost at time of purchase. Prices and room availability are not guaranteed until full payment is received.

Hotel Pet Policy

Pets are allowed on request. Charges may apply.

Important Information

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property currently isn't accepting guests from certain countries on dates where such guidelines exist. Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19). As a result of the coronavirus (COVID-19), this property has temporarily suspended its shuttle services. Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas. In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Please note that only weekly housekeeping services are provided. For a stay of 8 nights or longer, the provided weekly cleaning service includes dusting, vacuuming, emptying the trash, cleaning the bathroom, cleaning the kitchen and more. Fresh towels and linen can be exchanged at the front desk at any time. Daily housekeeping services are available for an additional fee. The grab-and-go breakfast served includes breakfast bars, muffins, hot cereal, coffee and tea only. A valid credit card is required at check-in for payment, cash is not accepted.

Studio Queen Non-Smoking (refundable)

Studio Queen Non-Smoking - Free WIFI, Free Parking, Full Kitchen, Fridge, and Microwave.
Sleeps up to 2
Free cancellation
Pet fee USD 25 per pet, per day maximum USD 150 per stay.

$94.99

nightly

Select

Room Details

Policies

Cancellation Policy

Refund Policy

Photo Policy

Rate Description

Special Rate

Hotel Occupancy Policy

All rooms booked for double occupancy (i.e. 2 adults). Accommodations for more than this are not guaranteed.

POLICY_PREPAY

$650.10 will be charged to your credit card.

Room Charge Disclosure

Your credit card is charged the total cost at time of purchase. Prices and room availability are not guaranteed until full payment is received.

Hotel Pet Policy

Pets are allowed on request. Charges may apply.

Important Information

Studio 2 Doubles Non-Smoking (refundable)

Studio 2 Doubles Non-Smoking - Free WIFI, Free Parking, Full Kitchen, Fridge, and Microwave.
Sleeps up to 4
Free cancellation
Pet fee USD 25 per pet, per day maximum USD 150 per stay.

$120.32

nightly

Select

Room Details

Policies

Cancellation Policy

Refund Policy

Photo Policy

Rate Description

Special Rate

Hotel Occupancy Policy

All rooms booked for quadruple occupancy (i.e. 4 adults). Accommodations for more than this are not guaranteed.

POLICY_PREPAY

$823.50 will be charged to your credit card.

Room Charge Disclosure

Your credit card is charged the total cost at time of purchase. Prices and room availability are not guaranteed until full payment is received.

Hotel Pet Policy

Pets are allowed on request. Charges may apply.

Important Information

The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees.

Check in / Check out

Check in time: 3:00PM

Check out time: 11:00AM

Features and Amenities

24-Hour Front Desk
Air Conditioning
All Plates, Cutlery, Glasses And Other Tableware Have Been Sanitized
Cashless Payment Available
Facilities For Disabled Guests
Family Rooms
First Aid Kit Available
Food Can Be Delivered To Guest Accommodation
Free Parking
Free WiFi
Guest Accommodation Is Disinfected Between Stays
Guests Have The Option To Cancel Any Cleaning Services For Their Accommodation During Their Stay
Hand Sanitizer In Guest Accommodation And Key Areas
Heating
Internet Services
Laundry
Lift
Linens, Towels And Laundry Washed In Accordance With Local Authority Guidelines
Non-smoking Rooms
Non-smoking Throughout
Parking
Parking On Site
Physical Distancing In Dining Areas
Physical Distancing Rules Followed
Screens Or Physical Barriers Placed Between Staff And Guests In Appropriate Areas
Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
Staff Follow All Safety Protocols As Directed By Local Authorities
Use Of Cleaning Chemicals That Are Effective Against Coronavirus
Vending Machine (Drinks)
Vending Machine (snacks)
WiFi
WiFi Available In All Areas

Recent Reviews

Monica family with young children May 13, 2024

Positives: Location and access to the interstate

Negatives: Sink was clogged. Tv didn’t work. Breakfast was instant oatmeal.

Review

Disappointed by the hotel

Brione young couple May 9, 2024

Positives: Location

Review

Passable

Luis family with young children April 14, 2024

Negatives: Old Room

Review

Disappointing

Tamera young couple April 12, 2024

Negatives: they put in a out of other room didn’t notice until i told staff about the bathroom sink flooding and water literally going everywhere, they are no dishes you have to ask for some and also no way to clean the dishes unless you ask for dish liquids, the room was somewhat clean no outside area for you to chill drink and snack machines where out of order and the tv i had in my room sound literally kept going in and out this hotel was trash .

Review

they put in a out...

Reggie solo traveller April 8, 2024

Positives: Clean

Negatives: Shower/ tub dripping

Review

Pretty good stay!

Sharanda review category business travellers April 6, 2024

Review

Bad

Deaidra young couple April 6, 2024

Positives: Nothing

Negatives: Customer service was bad the guy I checked in with he didn't know anything. I tried to extend a day and he didn't know how. I checked out the next morning and checked in to another hotel. Very disappointed... No hot water to take a shower no cups in room most hotels I stay in when out of town they have coffee makers and cups no ice buckets or machines. Worst hotel I stayed in...

Review

Poor

Courtney young couple March 29, 2024

Positives: Location

Negatives: Without saying anything bad I immediately lady after I didn’t see a reason to stay & it was smelly

Review

I got a key &...

Melissa solo traveller March 27, 2024

Positives: N/A

Negatives: The roach I found in my room. How horrible the room smelled. The toothpaste all over the bathroom wall up to the ceiling. How dirty the floor was. How dusty the tables and TV were. Just very run down. The girl at the desk during the day couldn’t get off her phone long enough to have a conversation about check in/out. She was incredibly rude!

Review

I’ll never stay here again.

John family with young children March 22, 2024

Positives: We didn't like anything about the place.

Negatives: There is not enough blanket.. 3 pillows for 2 guests that were flat as pancakes rooms smelled like smoke, and I say rooms because we got moved to another one after we checked in to our first one that was smoked in..broken bathroom vanity no dishes or pots at all in room even though you have a kitchenette..burner on stove did not work..stove looked like it was from a junkyard. And charged for early check-in..

Review

Poor

Brittni young couple March 22, 2024

Positives: That it’s quiet

Negatives: I did not like the fact that one of their staff members walked in the hotel room in me while I was naked three times. They had broken stuff in the closet.

Review

Very uncomfortable because I felt...

Brandon Business Traveler March 20, 2024

Positives: location

Negatives: I could not read the microwave it was in a foreign language. There was no food available for the continental breakfast

Syed review category business travellers March 18, 2024

Review

Exceptional

Wynn family with young children March 14, 2024

Review

Very poor

Wallace family with young children March 14, 2024

Negatives: The room was dirty with roaches

Review

Bad

Note: It is the responsibility of the hotel chain and/or the individual property to ensure the accuracy of the photos displayed. TripsWithPets.com is not responsible for any inaccuracies in the photos.

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