Sheraton Boston Needham Hotel
100 Cabot Street
Needham Heights, MA 02194, US
Needham Heights, MA 02194, US
Sheraton Boston Needham Hotel welcomes four-legged guests at their pet-friendly accommodation. The pet fee is $75/stay. The number of pets allowed is 1. Dogs only. Pet weight limit is 75 lbs.
About This Property
Walk into Sheraton Boston Needham Hotel and you’ll immediately feel a sense of comfort. You will be greeted with personal service, people who pay attention to the little things that matter most. Spend your evening in total comfort as you slip into the Sheraton Bed. Experience the best of both worlds with the local charm and the best of Boston, just minutes away. Find a sense of belonging at Sheraton Boston Needham Hotel.
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Check in / Check out
Check in time:
3:00PM
Check out time:
12:00PM
Features and Amenities
- 24-Hour Front Desk
- 24-hour Security
- ATM Or Cash Withdraw On Site
- Access To Health Care Professionals
- Accessibility Meeting Spaces Available
- Accessible Bathtub Available
- Accessible Entrance To Swimming Pool
- Accessible Parking
- Accessible Public Restrooms
- Accessible Registration Desk Available
- Accessible Rooms Through Interior Corridor Available
- Accessible Rooms With 32-inch Wide Door Opening Available
- Accessible Route To Business Center
- Accessible Route To Fitness Center
- Accessible Route To Guest Rooms
- Accessible Route To The Registration Desk Available
- Accessible Shower Available
- Accessible Toilet
- Accessible Vanities Available
- Air Conditioning
- Air Conditioning In Public Area
- Alarm Clock
- Audible Alarm
- Bar
- Bathtub
- Blackout Curtains
- CCTV Security In Common Areas
- Car Rental Available
- Carpeting
- Cashless Payment Available
- Cleaning Products Available
- Closed-caption TV
- Closet
- Clothes Drying Rack
- Coffee Shop
- Coffee/tea Maker
- Complimentary Drinking Water
- Concierge Services
- Contactless Check-in/out
- Convenience Store
- Daily Disinfection
- Daily Housekeeping
- Deadbolt On Doors Available
- Desk/workspace Available
- Doorman
- Electronic Room Key
- Elevator
- English
- Express Check-In/Check-Out
- Facilities For Disabled Guests Available
- Family Rooms
- Fire Extinguishers
- First Aid Kit Available
- Fitness Center
- Food Delivery
- Free Face Masks
- Free Wi-Fi
- Gift/souvenir Shop
- Guests Can Opt-out Of Daily Cleaning Service
- Hair Dryer
- Hand Sanitizer In Guest Accommodation And Key Areas
- Hearing Accessible Room And/or Kit Available
- Heating
- Heating In Public Area
- Hot Tub/Whirlpool
- Hygiene Certification
- Individually-wrapped Food Options
- Indoor Pool
- Indoor Tanning
- Ironing Amenities
- Kitchen
- Kitchenware
- Laundry Services
- Lever Handles On Door Available
- Linens
- Lowered Electrical Outlets Available
- Lowered View Port In Doors Available
- Luggage Storage & Lockers
- Main Entrance
- Meeting/Banquet Facilities
- Mobility Accessibility Available
- Non-Smoking Rooms Available
- Non-slip Grab Bar Available
- Non-smoking Property
- On-site Accessible Restaurants/lounges
- On-site Parking
- Parking Available
- Parking Available (charges May Apply)
- Pets Allowed (charges May Apply)
- Physical/social Distancing Guidelines
- Poolside Bar
- Private Check-in/check-out
- Professional Cleaning Services
- Protective Screen Or Physical Barriers In Appropriate Areas
- Radio
- Refrigerator
- Restaurant(s)
- Room Service
- Room Towels Provided
- Room Windows That Open
- Safety Chain And/or Latch On Doors Available
- Safety Deposit Box
- Secondary Lock On Windows Available
- Self-closing Doors Available
- Self-operating Lift To Hotel Swimming Pools
- Separate Shower/bathtub
- Shared Kitchen
- Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
- Shops On Site
- Smoke Alarms
- Sofa
- Spa Services
- Staff Trained In Safety Protocol
- TTY/TDD Compatibility Available
- TV & Movies/Shows
- Telephone
- Temperature Check For Guests And Staff
- Ticket Services
- Toiletries Provided
- Tour Services
- Trash Cans
- Valet Parking (charges May Apply)
- Vending Machine
- View Port In Door Available
- Visual Alarms
- Wake Up Call
- Walk-in Shower
- Wheelchair Accessible
Recent Reviews
Review
This guest did not leave comments about this hotel.
Positives:
The staff its Hotel is supremely accommodating and friendly. Nice people great location easy on and off the highway and only minutes from Intown Boston.
Negatives:
Yes, the breakfast I ordered farmers breakfast, scrambled eggs, bacon, and an English muffin. The English muffin was put through the toaster without cutting it in half now I know no cultures who do this. The home fries were stone cold, and the eggs too
Positives:
clean hotel and friendly staff
Negatives:
They charged me $15 per day for parking, I have come here for years and was never charged for parking (in the same parking garage). That's a lot of money on top of the room charge.
Positives:
The ease of check in, the friendly staff and the wonderful location
Negatives:
No
Review
Exceptional
Positives:
The staff was exceptional n very friendly. The room was great, big, and very clean. Great location close to Boston college. The only negative was that the ice machine was broken on the 4th floor.
Review
Great hotel, great location
Positives:
THe staff. They were friendly and helpful. One gentleman with a long black beard deserves a raise.
Negatives:
Little things that come with age: The fan in the bathroom didn't work. The right arrow on the remote control almost didn't work. The chair in the room was grungy.
Review
Good
Review
Very good
Positives:
Extremely bad customer service
Negatives:
Extremely bad customer service
Review
Extremely bad customer service
Positives:
Extremely bad support from the staff. Unfriendly and unprofessional. I booked for a group early in the month and the business travel got postponed so I had to reschedule with two weeks. They did not pickup the phone to rearrange and no response to chat in the app. I never checked into the earlier booked rooms however was fully charged. When I spoke to the manager Cici she said wed work something out, however it never was. The staff was unsupportive, ignorant and careless for the problem of the guest. I tried booking.com the platform I used to book through and they couldnt get through the hotel either so now im charged for 4 nights instead of 2 and no solution offered. We know very well you meed to show ID and CC to book into rooms and they could not show these details however they said the rooms were actually occupied on my behalf. Terrible service and not expected as Bonvoy member.
Negatives:
Customer service
Review
Extremely bad support from the staff. Unfriendly and unprofessional. I booked for a group early in the month and the bus
Positives:
The room.
Negatives:
Didn't like having to pay $12.00 for parking on a $---room fee. Came as a surprise, as well.
Review
Exceptional
Positives:
the breakfast was excellent
Review
Superb
Review
Good
Negatives:
It looks a little bit old, just the bath had been remodeled. I have done the reservation by booking with breakfast included, but when I clam this they told me that it wasnt included and I needed to contact my reservation third party.
Review
Disappointing
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