Extended Stay America Suites - Princeton - West Windsor

Negatives: Old, dark, dirty, smelly.

Negatives: Pics from the internet not matching with real. Rooms and areas smell bad like weed. Beds are worst and rooms are very dirty

Negatives: The smell of cigarettes throughout the entire hotel and constant smell of something or someone festering entering your room.

Negatives: It smelled like smoke and wasn’t very clean

Negatives: N/A

Negatives: Dirty sheets on the bed with poop stains.

Negatives: After checking in, we were informed by the staff that the elevator was out of order. Regrettably, they explained that a refund couldn't be provided since we had already completed the check-in process. They suggested that we stay for one night, assuring us that the manager would be available during the 12-8 shift the next day. Considering the inclement weather and the late hour (it was already 10 PM), we reluctantly agreed. We sought clarification regarding the charges for the following day, given our 11 AM checkout time, hoping the manager might waive the fee. The next day, despite our planned outing, we returned by 2 PM to speak with the manager. However, we were met with unprofessional behavior from a female manager, who threatened to involve the police and evict us from the premises during our discussion. With both of our elderly parents, aged over 70, with us, they had to navigate three flights of stairs due to the elevator malfunction. Subsequently, we promptly vacated the property as the situation became untenable. Unfortunately, our money was not refunded, and the manager refused to engage in dialogue, maintaining a confrontational demeanor throughout. Additionally, we found the rooms to be dirty with sticky floors, and the breakfast offered was subpar, consisting only of coffee and granola bars.