Extended Stay America Suites - Hanover - Parsippany

Negatives: The room smelled as if it had been a smoking room and was very dated. There was no crockery so had to go down to reception to ask. The receptionist could've asked us, before we went to our room, what we needed. The included breakfast was just packets of porridge and pre-packaged muffins.

Negatives: It smelled horrific like the worst smell on the subway would’ve along with dog urine, and whatever else ungodly smells work going on. The girl at the front desk was beyond rude, acted like she was bothered by having to do her job, unwelcoming, I was probably the worst part of it all besides the room itself. The sign was up, saying she wasn’t there 3/4 of the time that she was supposed to be working. There was no Wi-Fi and overall was just disgusting. I’m not getting clean towels every day so on and so forth and the cleanliness of the stove and hood made me actually want to hire a cleaning service. You should also tell people on the phone when they book that you don’t take cash because when you get there and see the sign and the girl tells you it doesn’t really help. You need to get your shit together Working in the service industry, I couldn’t imagine my staff and facility looking and acting the way this did.

Negatives: Noisy guests into all hours of the night (e.g. Sunday night/Monday morning 2am). Weird smell. Keycards constantly demagnetized and needed replacement.

Negatives: Didn’t have hot water for 2 days, got it fixed and manager comped us one free night for our next stay. Hotel floor had dirt, the shower plug didn’t work to take a bath & found a couple baby roaches in the room.

Negatives: shabby rooms and dirty, smelly hallways

Negatives: Outdated facility, poor service. Staff is inattentive. I asked for towels to be brought up to the room while we were away. They didn’t do it. People loitering in the parking lot. Breakfast of muffins and energy bars and instant oatmeal. Coffee that’s tasteless. Do not recommend.

Negatives: The cleanest could’ve been better the bed cover to me seem like they was old not fresh. Hair in the bathroom. The headboard had a stain like it was blood or something out your nose.