Hotel Chaco
2000 Bellamah Avenue Northwest
Albuquerque, NM 87104, US
Albuquerque, NM 87104, US
Hotel Chaco welcomes pets at their pet-friendly accommodation. Pet fee is USD $75 for the first dog, and USD $35 for the second dog, per night stayed. The number of pets allowed is 2. Pet weight limit is 60 lbs. **In common areas, pets must be on leash or in carrier.
About This Property
Located in Albuquerque, a 6-minute walk from New Mexico Museum of Natural History and Science, Hotel Chaco has accommodations with an outdoor swimming pool, private parking, a fitness center and a garden. Among the facilities of this property are a restaurant, room service and a 24-hour front desk, along with free WiFi throughout the property. The property provides an ATM, a concierge service and luggage storage for guests. At the hotel, rooms are equipped with a desk. The rooms in Hotel Chaco are equipped with a flat-screen TV and free toiletries. The accommodation has a terrace. Guests can use the business center or relax in the bar. Bernalillo Metropolitan Courthouse is 1.6 miles from Hotel Chaco, while Kimo Theater is 2 miles from the property. The nearest airport is Albuquerque International Sunport Airport, 7.5 miles from the hotel.
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Check in / Check out
Check in time:
4:00PM
Check out time:
11:00AM
Features and Amenities
- 24-Hour Front Desk
- 24-hour Security
- ATM Or Cash Withdraw On Site
- Access To Health Care Professionals
- Air Conditioning
- Air Conditioning In Public Area
- Balcony/terrace
- Bar
- Bathrobes
- Blackout Curtains
- CCTV Security In Common Areas
- Cashless Payment Available
- Cleaning Products Available
- Coffee/tea Maker
- Complimentary Drinking Water
- Concierge Services
- Contactless Check-in/out
- Daily Disinfection
- Daily Housekeeping
- Desk/workspace Available
- Elevator
- English
- Express Check-In/Check-Out
- Facilities For Disabled Guests Available
- Fire Extinguishers
- Fireplace
- First Aid Kit Available
- Fitness Center
- Food Delivery
- Free Face Masks
- Free Wi-Fi
- Garden
- Guests Can Opt-out Of Daily Cleaning Service
- Hair Dryer
- Hand Sanitizer In Guest Accommodation And Key Areas
- Heating In Public Area
- Hot Tub/Whirlpool
- Hygiene Certification
- Individually-wrapped Food Options
- Indoor Pool
- Ironing Amenities
- Kitchen
- Kitchenware
- Laundry Services
- Luggage Storage & Lockers
- Meeting/Banquet Facilities
- Non-Smoking Rooms Available
- Non-smoking Property
- Outdoor Pool
- Parking Available
- Parking Available (charges May Apply)
- Pets Allowed (charges May Apply)
- Physical/social Distancing Guidelines
- Professional Cleaning Services
- Protective Screen Or Physical Barriers In Appropriate Areas
- Refrigerator
- Restaurant(s)
- Room Service
- Room Service Available
- Room Towels Provided
- Safety Chain And/or Latch On Doors Available
- Safety Deposit Box
- Separate Shower/bathtub
- Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
- Shops On Site
- Smoke Alarms
- Spa Services
- Staff Follow All Safety Protocols As Directed By Local Authorities
- Staff Trained In Safety Protocol
- TV & Movies/Shows
- Telephone
- Temperature Check For Guests And Staff
- Toiletries Provided
- Valet Parking (charges May Apply)
- Wheelchair Accessible
- Yoga Room
Recent Reviews
Review
Exceptional
Review
Exceptional
Review
Exceptional
Positives:
The location is perfect, you have nice foodcourt just 2 min by walk from the hotel.
Negatives:
The housekeepers didnt clean very well the room, we were in a suite
Review
Very good
Review
Exceptional
Review
Exceptional
Review
Exceptional
Positives:
The staff members were friendly, location was good, and the rooms were spacious and nicely appointed.
Negatives:
The bed linen was hard as a rock. The shower had little pressure. The rooftop bar/restaurant closed at 8:30 p.m. although it was supposed to be open until 10:00 p.m.
Review
Nice Hotel that Misses the...
Positives:
Everything. The hotel was so incredible and modern cleanliness was unparalleled. My wife and i even ventured to the other hotels we had contemplated visiting and are so grateful we chose Chaco. The staff was there 24/7 to help and assist constantly. Would recommend to family and friends without any reservations whatsoever as the best in the state.
Review
Amaze Balls!
Positives:
Great location. Beautiful facility
Negatives:
Nothing
Review
Exceptional
Review
Exceptional
Review
Exceptional
Negatives:
We were outraged to have been charged for the amenities fee when we were told the coffee in the room was complimentary. We did not use any other amenities in the hotel since we stayed only for one night. The host who checked us in at 11 pm never made us aware of any extra charges, but rather we were offered as much coffee and water as we would like for free. So we felt robbed and it was completely unfair to lead us to believe these amenities were free when there was a U$37 charged for simple machine-made coffee! Yes, U$37 for the in room machine coffee. We would have thought $380 would be money enough to include this "amenity". And there wasn’t any mention of this charge at the time of our reservation. Further more, someone from management called Nita T. who received our complaint by email didn't bother neither to follow up, nor to address me by my name. Just a "what hotel are you referring to?", and no more contact. I would avoid any Heritage hotel, because they are not attentive to what the staff is doing with their clients.
Review
You will be charged in...
Positives:
this is a lovely hotel. our room was extremely comfortable. The roof top bar was beautiful. Highly recommend it!
Review
Exceptional
Positives:
Top notch service and amenities. Staff really went out of their way to accommodate us
Negatives:
Shops closed too early
Review
Exceptional
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