Hampton Inn By Hilton Manhattan-Chelsea

Negatives: old hotel better in the photo than in life hole in the curtain in the room a huge gap in the door (which does not close properly) Near to the room there was ice and water machine that made noise all night. then it was turned off breakfast with disposable tableware Wi-Fi is free for a week only,then u must pay In room disposable cups and bottle water $3

Negatives: The elevator, seems a little outdated

Negatives: Breakfast was poor and not what you’d expect from the Hilton brand in a major city in the Western world

Negatives: The breakfast was lackluster. Fruit selection was a sad red plastic-wrapped apple every day. There was a waffle iron, bread, muffins, scrambled eggs, soggy potatoes, oatmeal and bacon. It's the same thing every day. Wi-Fi was terrible. We gave up and used a phone hotspot.

Negatives: Lack of closet space.

Negatives: Nothing, our stay was perfect!

Negatives: Room was dark and tired.

Negatives: One elevator was not working until the almost end of our stay, which was annoying as there were many people and it made rather difficult for the hotel staff to work efficiently (which they anyway did!). In the room, the air con was not functioning properly and should get a repair (impossible to turn it off, the repair man told us there was a piece that should be changed, it never was during our stay there). Also, although I told at the check in staff that I would like to pay with another credit card than the one I booked the room with, the full amount of the stay was taken from this very same credit card the same day of the arrival, creating an annoying situation. Indeed, at check out, I paid with my other credit card, and the amount of the stay was hence taken twice and to date, I am still waiting for the refund of the first payment.

Negatives: Be warned! When you book this hotel they will put a credit card authorisation for the full amount of your stay. Then when you check in they will take a further $100 deposit. Then when you check out they will charge you the full amount of your stay! I’ve never heard a hotel doing this. So now I have two full amounts on my credit card plus $100 deposit until the authorisation and deposit are released from my credit card! The hotel itself is pretty old and run down and the room while clean is also looking pretty shabby. Bed is very squeaky

Negatives: Had both elevators working. It was awful getting in and out of your room. I was there with a daughter that uses oxygen to breath so stairs weren’t an option and we waited so long for a free elevator. Once I did stairs by myself to and I have asthma so I had to stop several times but got there faster than waiting for elevator and then all the cleaning staff and their equipment had to go on the same elevator. Breakfast area was extremely dirty. No clean table no staff food on table, chairs floor. Wouldn’t eat there. If that is how clean the area you are supposed to eat in how clean is the area were food is being prepared???