Sonesta ES Suites Cleveland Airport
17525 Rosbough Boulevard
Middleburg Heights, OH 44130, US
Middleburg Heights, OH 44130, US
Sonesta is pet friendly! Pets weighing less than 80 pounds are welcome. A non-refundable pet fee will be charged to the guest’s account upon check-in based upon the length of stay -- 6 nights up to $75, 7+ nights up to $150. Proper medical certification specifying that all vaccinations are up to date must be available upon request. Pets may be left unattended in your room. However, if you leave the premises of the hotel with your pet unattended in the room, the pet must be in a crate or pet carrier while you are gone.
Book Now from $90/night
About This Property
Sonesta ES Suites Cleveland Airport is 10 minutes from the Cleveland Hopkins Airport and offers an airport shuttle. The all-suite hotel also offers a 24-hour gym and SportCourt, outdoor pool and free WiFi. Each room at the hotel is furnished with separate living and sleeping areas and kitchenettes. A large work desk and cable TV with pay-per-view movies are also provided. Guests can use the picnic area and the laundry facilities. Business services are available. Downtown Cleveland and the Rock and Roll Hall of Fame are 20-minutes from the hotel. The Cleveland Metroparks Zoo and Progressive Field sporting venue are also 20 minutes away.
Pet Amenities
Sonesta offers its pet guests designated dog relief areas complete with waste disposal bags as well as a door magnet that alerts staff that your pet is a guest at the hotel. Many locations also have doggie treats at the front desk.
Room Types
Studio with 1 Queen Bed -ADA Comm & Shwr (refundable)
Studio Suite - King (refundable)
Studio Suite - ADA Queen Roll-In Shower (refundable)
Studio Suite - Two Queens (refundable)
Two Bedroom Loft Suite - King and Two Doubles (refundable)
The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees.
Check in / Check out
Check in time:
3:00PM
Check out time:
12:00PM
Features and Amenities
- 24-Hour Front Desk
- 24-hour Security
- Air Conditioning
- Airport Shuttle
- Airport Shuttle (Free)
- All Plates, Cutlery, Glasses And Other Tableware Have Been Sanitized
- BBQ Facilities
- Business Centre
- CCTV In Common Areas
- CCTV Outside Property
- Cashless Payment Available
- Contactless Check-in/check-out
- Daily Housekeeping
- Delivered Food Is Securely Covered
- Express Check-In/Check-Out
- Facilities For Disabled Guests
- Family Rooms
- Fax/photocopying
- Fire Extinguishers
- First Aid Kit Available
- Fitness Centre
- Free Parking
- Free WiFi
- Guest Accommodation Is Disinfected Between Stays
- Guest Accommodation Sealed After Cleaning
- Guests Have The Option To Cancel Any Cleaning Services For Their Accommodation During Their Stay
- Hand Sanitizer In Guest Accommodation And Key Areas
- Heating
- Hot Tub/jacuzzi
- Internet Services
- Ironing Service
- Key Access
- Key Card Access
- Laundry
- Lift
- Linens, Towels And Laundry Washed In Accordance With Local Authority Guidelines
- Luggage Storage
- Meeting/Banquet Facilities
- Non-smoking Rooms
- Non-smoking Throughout
- Parking
- Parking On Site
- Physical Distancing In Dining Areas
- Physical Distancing Rules Followed
- Screens Or Physical Barriers Placed Between Staff And Guests In Appropriate Areas
- Security Alarm
- Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
- Smoke Alarms
- Staff Follow All Safety Protocols As Directed By Local Authorities
- Tennis Court
- Use Of Cleaning Chemicals That Are Effective Against Coronavirus
- WiFi
- WiFi Available In All Areas
Recent Reviews
Review
Superb
Positives:
Front desk employee was great!
Room was very spacious.
Beds comfortable.
Review
Exceptional
Positives:
Convenient location. Nice big rooms.
Negatives:
We were very disappointed in this Sonesta. There was no blow dryer. The coffee maker was broken. There was an incomplete set of towels. and no silverware. When we informed the front desk, instead of bringing us replacements, they didn't seen to care.
Review
Poor
Positives:
Location is good. Close to restaurants and convenience stores. Lobby facilities are clean and set an expectation of what your room will be like (unfortunately not). There is a shuttle that can pick you up from the airport.
Negatives:
Once we got to our room we noticed that there were dirty rags and disposable gloves sitting on the floor at the front door. Once we went inside saw that the room's floor was dirty. Decided to call the front desk to report this and when I picked up the phone, it was filthy! A new room was offered. This one was a little bit better. However, the bathroom floor felt flimsy, there was only one towel in the bathroom (for a party of 4), and the toiletries were of poor quality. Luckily we only stayed for one night.
Review
First and last time...
Review
Passable
Positives:
Loved the location of the hotel. I really liked the size of the room and that it had a kitchen.
Negatives:
It was the filthiest room Ive ever seen. Easily hadnt been properly cleaned in 6 months to 9 months. Maybe even 1 year.
Positives:
No breakfast
Negatives:
Toilet . You felt like you were sitting on floor.
Review
Disappointing
Positives:
The location
Negatives:
The fact that we had to trade in a towel for a new one . When we had three people staying there on only two bath towels
Positives:
Price
Negatives:
Moved rooms twice because first was not cleaned Second was not in good repair. Torn curtains and closet doors off track. Not supplied with hairdryers and coffee cups
Positives:
The location was close to where I needed to be. One of the front desk worker was really down to earth.
Negatives:
Room wasn’t cleaned fully. Sheets and comfort had stains. The tub took 10 mins to drain after a shower. Plus no breakfast.
Review
Would have been better if...
Positives:
Spacious room with kitchen at a fair price.
Negatives:
no.
Positives:
The beds were the only saving grace for this room. The lift was nice but still stinky
Negatives:
Everything else. Filth. Stuff on the furniture (orange pop) the sofa was beyond stained, the place reeked of urine, the carpet was filthy. Hair in shower we never used. Worst ever.
Review
Worst hotel during the best...
Negatives:
I have never seen a dirtier, or shabbier hotel suite in my life. There were large stains everywhere- on the floor, couches, kitchenette floors. There wasnt one area where fabric wasnt ripped or discolored. It was so horrible that I didnt even stay.
Positives:
Very spacious with plenty amenities
Negatives:
no oven and the pool was not open and it was take outyour own trash.
Review
An excellent stay
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