Embassy Suites By Hilton Hotel Phoenix-Biltmore
2630 East Camelback
Phoenix, AZ 85016, US
Phoenix, AZ 85016, US
Embassy Suites By Hilton Hotel Phoenix-Biltmore welcomes four-legged guests at their pet-friendly accommodation. Pet fee is $75/stay (1-4 nights) $125/stay (5+ nights). The number of pets allowed is 2. Pet weight limit is 75 lbs. No breed restrictions. *Dogs and cats are welcome.
Book Now from $287/night
About This Property
Offering a year-round outdoor pool and fitness center, Embassy Suites by Hilton Phenix Biltmore set in Phenix in the Arizona Region. Guests can enjoy a cooked-to-order breakfast, and a daily manager’s reception. Private parking is available on site. A flat-screen TV is provided. There is a 24-hour front desk, a business center and shops at the property. Copper Square is 5 mi from Embassy Suites by Hilton Phenix Biltmore, while Phenix Convention Center is 5 mi from the property. The nearest airport is Phenix Sky Harbor Airport, 5 mi from the property.
Room Types
Premium 2 Queen Beds Suite (refundable)
2 Queens Beds 2 Room Premium Suite (refundable)
2 Bedroom Suite - 1 King - 1 Queen (refundable)
2 Bedroom 1 King Bed and 1 Queen Bed Suite (refundable)
The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees.
Check in / Check out
Check in time:
3:00PM
Check out time:
12:00PM
Features and Amenities
- 24-Hour Front Desk
- 24-hour Security
- Air Conditioning In Public Area
- Allergy-free Rooms Available
- Alternative Meal Arrangement
- Balcony/terrace
- Bar
- Cashless Payment Available
- Cleaning Products Available
- Contactless Check-in/out
- Daily Disinfection
- Daily Housekeeping
- Designated Smoking Area
- Elevator
- English
- Express Check-In/Check-Out
- Facilities For Disabled Guests Available
- Family Rooms
- Fire Extinguishers
- Fireplace
- First Aid Kit Available
- Fitness Center
- Free Breakfast
- Free Face Masks
- Gift/souvenir Shop
- Golf Course
- Guests Can Opt-out Of Daily Cleaning Service
- Hand Sanitizer In Guest Accommodation And Key Areas
- Happy Hour
- Heating In Public Area
- Hot Tub/Whirlpool
- Hygiene Certification
- Individually-wrapped Food Options
- Internet Access (charges May Apply)
- Invoices
- Kid-friendly Dinning
- Laundry Services
- Luggage Storage & Lockers
- Meeting/Banquet Facilities
- Non-Smoking Rooms Available
- Non-smoking Property
- Outdoor Pool
- Parking Available
- Parking Available (charges May Apply)
- Pets Allowed (charges May Apply)
- Physical/social Distancing Guidelines
- Private Check-in/check-out
- Protective Screen Or Physical Barriers In Appropriate Areas
- Restaurant(s)
- Room Service
- Safety Chain And/or Latch On Doors Available
- Safety Deposit Box
- Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
- Shops On Site
- Shuttle Service (charges May Apply)
- Smoke Alarms
- Spa Services
- Staff Follow All Safety Protocols As Directed By Local Authorities
- Staff Trained In Safety Protocol
- Sterilizing Equipment
- Taxi Service
- Vending Machine
- Wheelchair Accessible
- Wi-Fi Available In Public Areas (charges May Apply)
Recent Reviews
Review
Exceptional
Positives:
The location was great. It was near to a shopping center with nice restaurants and AMC theaters. We felt safe going for a walk.
Negatives:
The shower faucet was loose, and it needed to be fixed. Staff were very attentive and friendly. The shower has a little bit of mold in the walls. The complimentary happy hour was very simple compared to other Embassy Suutes... chips, salsa, watermelon, wine, budweiser, and budlight (woke beer
Review
Good and simple
Positives:
Staff and great breakfast
Positives:
Our large family loved this location. The area felt very safe. All the staff were very friendly. The breakfast food was great with a nice variety to choose from. The cooks were fast and friendly. Fresh to order omelette bar and French toast. Coffee was good. Dining area was kept very clean. The plants and koi fish inside make for a pleasant ambiance. The outdoor pool was heated and we enjoyed swimming, the swimming area was also clean. Our room was big and beds were comfortable. The rooms do need a little updating to the tv stands and carpets. But the room was clean. Anything we needed we sent a text to the host and the items were promptly brought to the rooms. We would definitely stay again.
Negatives:
Nothing
Review
Would stay again because we...
Positives:
Breakfast was great.
Negatives:
Needed more seating at peak times.
Review
Superb
Positives:
The hotel was awesome! The staff is great, this is the second time we’ve stayed here and we will definitely stay here again.
Review
Best stay ever
Negatives:
We were there for vacation and booked the hotel for the Happy Hour, breakfast in the mornings and have stayed in other Embassy Suites in the past and had great experiences, at this particular location it was said that Happy Hour was daily from 5-7 PM drinks and snacks, you only had a choice of two beers, and only a few mixed drinks, the first night was ok even though we didn’t drink the flavor of beer they offered, Budweiser. The rest of the week the drinks were the same, there were no more snacks and on Sunday we were told there was no Happy Hour, when we tried to order pool side drinks we were told they don’t serve poolside even though they advertised it on the pool side chairs.
We should have known not to expect much because when we first arrived to the Hotel we were 2 hours early and when asked if we could check in early they charged us $25.00 extra, we travel a lot and have never paid to get in early at any hotel chain, the room was ready so they didn’t do us any favors by having to rush to get our room done. We will not be staying at this hotel chain if this is the way they treat their customers,
Review
Mediocre
Positives:
Great location and nice breakfast options.
Negatives:
Dirty carpet in room
Review
Great location in a hotel...
Review
Pleasant
Positives:
Great location
Negatives:
Beds uncomfortable, mold in shower and no air conditioning so rooms were very warm
Review
I have stayed at many...
Review
Disappointing
Review
Exceptional
Positives:
This place is soooo beautiful- the gardens and waterway filled with fish and turtles! The heated salt water pool!! The excellent delicious breakfast!!! Staff are friendly and attentive. We had family visit and it was so enjoyable.
Happy hour drinks and snacks much appreciated. We will be back
Negatives:
The plants above the breakfast area looked dry- suffering-
Review
It felt like an oasis...
Positives:
Size of room, suite, decor in outside areas
Negatives:
Cost of potato chips
Positives:
BREAKFAST was very good
Negatives:
The whole hotel heating unit went out. Wife was freezing as she has heart problems. Wife called several times. No one answered, I called several times. Finally someone did. Said they would bring a space heater. 40 Min. later I called again and complained then they finally brought it up to our room.
Another weak thing they do is there is no disclosure on Booking.com that you have to pay $15 per day for parking. They would not wave it. I've stayed there over 25 days since August 2022 due to wife heart surgeries at nearby hospital.
Review
Should of got a refund....
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