Extended Stay America Suites - Billings - West End
4950 Southgate Drive
Billings, MT 59101, US
Billings, MT 59101, US
Pets are always welcomed guests! A maximum of two pets are allowed in each suite. A $25 (+ tax) per day, per pet non-refundable cleaning fee for the first six (6) nights. Each day thereafter is a $10 non-refundable fee (+tax) per day, per pet. The first seven (7) nights are payable the first night of your stay and is charged at check-in. Service animals will be exempt from this charge. Height and length restrictions apply: pets can be no longer than 36 inches and no taller than 36 inches.
Book Now from $103/night
About This Property
This Extended Stay America - Billings - West End is located in Billings and especially designed for longer stays, with all rooms featuring a fully equipped kitchen. The hotel offers free WiFi and a 24-hour front desk. Every kitchen at Extended Stay America - Billings is equipped with a stove top, microwave and a fridge. The hotel also provides guests with laundry and ironing facilities, and upgraded bedding with extra pillows. Weekly housekeeping services provided for free and daily provided for a fee; towels and linen exchanged at the front desk. Free grab-and-go breakfast including breakfast bars, muffins, hot cereal, coffee and tea is served every morning. The property offers free onsite parking. Attractions within close proximity to the hotel include the Geyser Park, the Rimrock Mall and the The Reef.
Room Types
Studio Queen Accessible Non-Smoking (refundable)
Studio Queen Non-Smoking (refundable)
Deluxe King Non-Smoking (refundable)
Studio 2 Doubles Non-Smoking (refundable)
The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees.
Check in / Check out
Check in time:
3:00PM
Check out time:
11:00AM
Features and Amenities
- 24-Hour Front Desk
- Air Conditioning
- Air Conditioning In Public Area
- Alarm Clock
- Bathtub
- Blackout Curtains
- Cashless Payment Available
- Cleaning Products Available
- Coffee/tea Maker
- Daily Disinfection
- Desk/workspace Available
- Elevator
- English
- Facilities For Disabled Guests Available
- Family Rooms
- First Aid Kit Available
- Fitness Center
- Food Delivery
- Free Breakfast
- Free Parking
- Free Wi-Fi
- Guests Can Opt-out Of Daily Cleaning Service
- Hair Dryer
- Hand Sanitizer In Guest Accommodation And Key Areas
- Heating
- Heating In Public Area
- Hygiene Certification
- Ironing Amenities
- Kitchen
- Kitchenette
- Kitchenware
- Laundry Services
- Microwave
- Non-Smoking Rooms Available
- Non-smoking Property
- On-site Parking
- Pets Allowed (charges May Apply)
- Physical/social Distancing Guidelines
- Protective Screen Or Physical Barriers In Appropriate Areas
- Refrigerator
- Safety Deposit Box
- Separate Shower/bathtub
- Shared Kitchen
- Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
- Smoke Alarms
- Spa Services
- Staff Follow All Safety Protocols As Directed By Local Authorities
- Staff Trained In Safety Protocol
- Sterilizing Equipment
- TV & Movies/Shows
- Telephone
- Toiletries Provided
- Vending Machine
Recent Reviews
Positives:
Nothing
Negatives:
The staff was extremely rude , they said they were overbooked and had no rooms although I had reservations… the elevator didn’t work and they didn’t care that I had a handicap daughter with me not their problem ,thankfully the hotel next door was super nice the sleep inn, was very accommodating.
Review
Horrible front desk staff
Positives:
Location- close to the soccer fields we were on town for a tournament
Negatives:
We were greeted rudely, our key cards never worked, our door sometimes didn’t lock when we left, elevator out of order, breakfast consisted of granola bars, frayed carpeting, no cookware/plates,utensils, napkins available in kitchenette, never anyone at the front desk, etc.
Review
Terrible- would not recommend
Negatives:
Not very clean
Review
Pleasant
Negatives:
breakfast was very little choice
Review
Very good
Negatives:
They refunded my room and had to wait for my refund
Review
Bad
Review
Bad
Review
This guest did not leave comments about this hotel.
Positives:
It shouldn’t be rated as high as it should, the only thing good was that the staff were friendly.
Negatives:
Trouble getting us checked in, accessible button to get through the front doors didn’t work. The elevator was broken. The rooms were not clean, stain and hair on the bed, tried to sleep with our clothes on top of the covers due to the cleanliness. Fridge and cupboards still had food crumbs from the previous stay. Toilet leaked, sink didn’t drain. No service when messaging the property from booking.com platform. Breakfast was a granola bar and coffee, you can’t call that breakfast. Was supposed to have a two day stay and left after night one.
Review
The stay was not what...
Positives:
I waited for the woman to try to figure out where to put me because they didn’t have my room and she had to make phone calls and go check locations in the motel to put me in a different room because I booked a room that was not available. And when I got to this particular room that she gave me, it was filthy filthy filthy, filthy, undescribable.
Negatives:
It was so dirty the floors had all kinds of hair and popcorn, pieces, and trash
Review
Not good
Review
Passable
Positives:
I went to pay and I was told that I was being to load when I was on my phone when I was outside with no one around and the women told me I couldn't stay there any more and I had to leave after being there for a couple of days. And I was not being load
Negatives:
I was not being load at all. I beg her And the other worker to please let me stay and they didn't. I left and couldn't find one and sleep in a parking lot. My wallet was gone that I left in the room on accident with $400 dollars in it. They stole it
Review
I was refused to be...
Positives:
I didn't even stay here.. I got there and the front desk told me they were over booked. The girl was VERY rude and told me she didn't know what to tell me about a refund. The lobby was very dirty and she was so rude I was disgusted
Negatives:
Absolutely nothing
Review
Don't book here!!!
Positives:
none
Negatives:
they took are money and said they will say we no showed so i took a pic she was racist and refised service
Review
Bad
Negatives:
How can I get a receipt....keep asking. Was told it would be emailed because I booked online. Still not received.
Review
Please send my receipt so...
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