Sonesta ES Suites Montgomery
1200 Hilmar Court
Montgomery, AL 36117, US
Montgomery, AL 36117, US
Sonesta is pet friendly! Pets weighing less than 80 pounds are welcome. A non-refundable pet fee will be charged to the guest’s account upon check-in based upon the length of stay -- 6 nights up to $75, 7+ nights up to $150. Proper medical certification specifying that all vaccinations are up to date must be available upon request. Pets may be left unattended in your room. However, if you leave the premises of the hotel with your pet unattended in the room, the pet must be in a crate or pet carrier while you are gone.
About This Property
This hotel is just off the Interstate 85/Highway 231 intersection and offers an outdoor pool and onsite fitness center. The self catering rooms have free Wi-Fi and separate sleeping area. The spacious studios and 2-bedroom suites have a full kitchen equipped with a stove, conventional oven and dishwasher. All the necessary cutlery and serving dishes are provided. Other facilities include cable TV, tea/coffee maker and ironing facilities. A prepackaged breakfast is provided and includes a muffin or Danish, a granola bar and a piece of fruit. A bottled water and coffee station are also provided. Guests of Sonesta ES Suites Montgomery can relax and wind down at the outside pool area. The hotel’s fitness center comes with treadmills and exercise bikes. The Montgomery Zoo and Alabama State University are within 8 miles from the hotel.
Pet Amenities
Sonesta offers its pet guests designated dog relief areas complete with waste disposal bags as well as a door magnet that alerts staff that your pet is a guest at the hotel. Many locations also have doggie treats at the front desk.
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Check in / Check out
Check in time:
3:00PM
Check out time:
12:00PM
Features and Amenities
- 24-Hour Front Desk
- Air Conditioning
- All Plates, Cutlery, Glasses And Other Tableware Have Been Sanitized
- BBQ Facilities
- Board Games/puzzles
- Business Centre
- CCTV In Common Areas
- Cashless Payment Available
- Contactless Check-in/check-out
- Daily Housekeeping
- Delivered Food Is Securely Covered
- Designated Smoking Area
- Express Check-In/Check-Out
- Facilities For Disabled Guests
- Fax/photocopying
- Fire Extinguishers
- First Aid Kit Available
- Fitness
- Fitness Centre
- Free WiFi
- Grocery Deliveries
- Guest Accommodation Is Disinfected Between Stays
- Guest Accommodation Sealed After Cleaning
- Guests Have The Option To Cancel Any Cleaning Services For Their Accommodation During Their Stay
- Hand Sanitizer In Guest Accommodation And Key Areas
- Heating
- Higher Level Toilet
- Internet Services
- Key Access
- Key Card Access
- Kids' Outdoor Play Equipment
- Laundry
- Linens, Towels And Laundry Washed In Accordance With Local Authority Guidelines
- Meeting/Banquet Facilities
- Minimarket On Site
- Non-smoking Rooms
- Non-smoking Throughout
- Outdoor Furniture
- Outdoor Pool
- Outdoor Pool (seasonal)
- Physical Distancing In Dining Areas
- Physical Distancing Rules Followed
- Picnic Area
- Property Is Cleaned By Professional Cleaning Companies
- Screens Or Physical Barriers Placed Between Staff And Guests In Appropriate Areas
- Security Alarm
- Shared Lounge/TV Area
- Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
- Smoke Alarms
- Staff Follow All Safety Protocols As Directed By Local Authorities
- Sun Terrace
- Sun Umbrellas
- Swimming Pool
- Tennis Court
- Tennis Equipment
- Toilet With Grab Rails
- Use Of Cleaning Chemicals That Are Effective Against Coronavirus
- Vending Machine (Drinks)
- Vending Machine (snacks)
- Wheelchair Accessible
- WiFi
Recent Reviews
Positives:
I like the spacious suite, the large bedrooms and separate bathrooms. Nice equipped kitchen.
Negatives:
The carpet was grossly filthy, it should be pulled up and replaced. The room was not clean. Mold in bathroom. One staff member promised things that he knew would not happen. He knew that it would get me through the night and he knew he was not working the next day and would not have to deal with me. One staff member was overwhelm with all of the complaints and seemed to have had a melt down. We were awaken in the middle of the night with complaints of noise when we were asleep couldn't have been us. I stayed there because I was near a family event and did not need to be in the room a long time. I had three rooms the other 2 were better. They had excellent free coffee. I left a box of about 75 K-cup coffee and about 50 creamers in the room on the kitchen counter. The manager came to the door to let us know of check out time, we talked for about 45 minutes, he knew I was headed to the other rooms to get my daughter, he cleaned the room, before I left I saw him, he passed right by me as I left my daughter room, he never told me that I had left anything. He did not seem to care bout how bad the room was. He made a comment that they were aware of the condition of the carpet and just did seem to care that I was upset about it. The staff member that took me to the room also took pictures. I do have his name just won't list it here.
Review
Filthy, felt like something was...
Review
Exceptional
Positives:
It was clean
Negatives:
I didn't like the fact that we didn't have HEAT ! For a whole 24hr + I had 2 kids and my 85 year old grandmother that was with me. They didn't answer the emergency call.. I will Not be recommending anyone to stay here! The general manager didn't call me about the problem even after we left the property.
Review
Passable
Positives:
N/a
Negatives:
The carpet wasn’t clean
Review
Good
Review
Poor
Positives:
Very clean, comfortable and nice location
Negatives:
I loved everything
Review
My stay here was wonderful...
Review
Very good
Positives:
I wasn't aware that they had breakfast.
Negatives:
No housekeeping, shower rod sagged so curtain would slide to the center allowing water to accumulate on the floor.
Review
Good, not great
Positives:
Close to my venue
Negatives:
Had no towels to shower with . Was told come we had to come we had towels at check in on Thursday no more towel when we checked on Sunday we had to try to shower with hand towels . Was told we would have had towels for us on On Friday and Saturday and went to front lady said it’s above her pay grade she did go get nothing g she said it want period and she di know what to tell us ! Then when booked this hotel was said breakfast was included then was told no breakfast it’s turning g into apartment
Review
Terrible
Positives:
Said u afford breakfast and don't the rooms had an oder and the carpet is really nasty and old
Review
Disappointing
Positives:
Location
Negatives:
Killed two roaches as soon as we walked in the room.
Positives:
Friendly Staff
Negatives:
Toilet didn't flush....
Review
Exceptional
Review
Superb
Positives:
Amenities and staff
Negatives:
Location
Review
Necessary and comfortable
Note: It is the responsibility of the hotel chain and/or the individual property to ensure the accuracy of the photos displayed. TripsWithPets.com is not responsible for any inaccuracies in the photos.
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