Hilton Garden Inn Phoenix Midtown
4000 North Central
Phoenix, AZ 85012, US
Phoenix, AZ 85012, US
Hilton Garden Inn Phoenix Midtown welcomes pets at their pet-friendly accommodation. Pet fee is $50/stay (1-4 nights) $75/stay (5+ nights). The number of pets allowed is 2. Pet weight limit is 75 lbs. No breed restrictions. *Both dogs and cats are welcome.
About This Property
Centered in the financial and art district of downtown Phoenix, moments from top attractions, this hotel features many exceptional on-site services and facilities, including a fully equipped health club. With free shuttle service within a 5 mile (8km) radius of the Hilton Garden Inn Phoenix Midtown, guests can easily visit Biltmore Fashion Park, Heard Museum, and the Convention Center. Additional area attractions, including Arizona State University, museums and sports venues are also nearby. Guests staying at the Phoenix Midtown Hilton Garden Inn can enjoy on-site dining at the Great American Grill Restaurant, cocktails from the Lobby Bar and snacks from the 24-hour convenience store. The hotel also provides a spacious outdoor swimming pool and in-room MP3 compatible radios.
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Check in / Check out
Check in time:
3:00PM
Check out time:
12:00PM
Features and Amenities
- 24-Hour Front Desk
- 24-hour Security
- ATM Or Cash Withdraw On Site
- Air Conditioning
- Air Conditioning In Public Area
- BBQ Facilities
- Bar
- Cleaning Products Available
- Coffee Shop
- Contactless Check-in/out
- Convenience Store
- Daily Disinfection
- Daily Housekeeping
- Designated Smoking Area
- Desk/workspace Available
- Elevator
- English
- Express Check-In/Check-Out
- Facilities For Disabled Guests Available
- Family Rooms
- Fireplace
- First Aid Kit Available
- Fitness Center
- Free Face Masks
- Free Parking
- Free Wi-Fi
- Gift/souvenir Shop
- Golf Course
- Guests Can Opt-out Of Daily Cleaning Service
- Hand Sanitizer In Guest Accommodation And Key Areas
- Heating In Public Area
- Hygiene Certification
- Invoices
- Laundry Services
- Luggage Storage & Lockers
- Meeting/Banquet Facilities
- Non-Smoking Rooms Available
- Non-smoking Property
- Outdoor Pool
- Pets Allowed (charges May Apply)
- Physical/social Distancing Guidelines
- Protective Screen Or Physical Barriers In Appropriate Areas
- Restaurant(s)
- Room Service
- Safety Chain And/or Latch On Doors Available
- Separate Shower/bathtub
- Shops On Site
- Shuttle Service (charges May Apply)
- Smoke Alarms
- Spanish
- Staff Follow All Safety Protocols As Directed By Local Authorities
- Staff Trained In Safety Protocol
- Sterilizing Equipment
- Taxi Service
- Telephone
- Vending Machine
- Wheelchair Accessible
Recent Reviews
Positives:
Clean rooms
Negatives:
Walk from Parking Lot to Hotel. Needing to validate parking ticket each time I parked.
Positives:
Location
Negatives:
No house keeping on a daily basis
Review
It was ok but not what I expected from a Hilton
Positives:
The fact that they accept pets was nice
Negatives:
There was missing items in the room. Beds did not fit bed frames. There was still trash left from from previous guests. Restaurant/breakfast hours not accurate.
Review
Short stay with many inconveniences
Positives:
Location
Negatives:
Rooms are run down. No hot water and staff didnt notify or try to rectify the situation. The pool wasnt heated, probably due to boiler problem. The manager was rude and didnt try to come up with a solution for us even though another part of the hotel had hot water. I had to demand a room to shower in and then the next day when a room with 2 beds became available I had to ask for it rather than management offering. We should have just checked out and gone elsewhere. We received nothing for our inconvenience.
Review
Terrible management and zero customer service. Run down and definitely not even 3 star hotel.
Positives:
Location is great, room large, bed comfortable. The pool looked great although we didnt use it because weather was quite cool.
Negatives:
Facility is dated. Carpet had stains, footstool worn, bathroom door warped and stuck when shut completely. The day we checked out, there was no hot water so it was either a cold shower or none. We reported it and the desk clerk said they were aware and working on it. I understand that this is a big issue and cant be fixed quickly but we were offered no compensation, so we paid full price to not have a hot shower available.
Review
It was ok. Location was where we needed to be and hotel was adequate but for the price, I expected better.
Positives:
After 7am, light were still out at the dining area. breakfast was not ready. Only coffee was ready.
Review
Okay. Parking is far from motel.
Positives:
Customer service , they do an amazing work, the guy in the front desk help me a lot with my reservation.
Review
Exceptional
Review
Very good
Review
Very good
Positives:
Availability of a room
Negatives:
The distance from lobby to the rooms are far away for people with problems of walking. Even though I asked for a room nearest to the door.
Review
It was good.
Positives:
The location of the hotel. The hot tub, the room was spacious, and the room was clean.
Review
Happy
Positives:
Proximity to everything downtown and aside from being able to hear the neighbors t.v. it was pretty quiet
Negatives:
Mold under the soap holder in the bathtub
Review
Exceptional
Positives:
Super friendly employees
Review
Exceptional
Positives:
The room set up was very good, and the bathroom had plenty of space with towels convenient after showering.
Negatives:
Outside of the room, the temperature was cold; unable to take off coats anytime in the lobby area with the restaurant so cold we had to eat with coats on.
Positives:
The breakfast was delicious! The room where we had breakfast was freezing(no heat) had to wear our coats
Negatives:
The bed platform was for a king with a queen mattress so there was about 6 inch space on the side which is soffit for a older person to get out.
Review
A little disappointed
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