Hampton Inn By Hilton & Suites Phoenix-Surprise Az
14783 West Grand Avenue
Surprise, AZ 85374, US
Surprise, AZ 85374, US
Hampton Inn By Hilton & Suites Phoenix-Surprise Az is pet friendly. Pet fee is $50/stay (1-4 nights) $75/stay (5+ nights) The number of pets allowed is 2. Pet weight limit is 75 lbs. No breed restrictions. *Both dogs and cats are welcome.
About This Property
Featuring an outdoor pool and a fitness center, Hampton Inn & Suites Phenix-Surprise is a 25-minute drive from University of Phenix Stadium. Free WiFi is provided and a free breakfast is served daily. Each air-conditioned room offers a flat-screen cable TV and a coffee maker, as well as a private bathroom. Select rooms include a work desk. There is a business center and a fitness center at Hampton Inn & Suites Phenix-Surprise. The 24-hour front desk is available to assist guests. Free parking is provided. Wildlife World Zoo, Aquarium & Safari Park is a 15-minute drive from the property. Phenix Sky Harbor International Airport is 43 mi away.
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Check in / Check out
Check in time:
3:00PM
Check out time:
12:00PM
Features and Amenities
- 24-Hour Front Desk
- 24-hour Security
- Air Conditioning In Public Area
- Airport Shuttle (charges May Apply)
- Cleaning Products Available
- Contactless Check-in/out
- Convenience Store
- Daily Disinfection
- Daily Housekeeping
- Designated Smoking Area
- Elevator
- English
- Express Check-In/Check-Out
- Facilities For Disabled Guests Available
- Family Rooms
- First Aid Kit Available
- Fitness Center
- Free Breakfast
- Free Face Masks
- Free Parking
- Free Wi-Fi
- Golf Course
- Hand Sanitizer In Guest Accommodation And Key Areas
- Heating In Public Area
- Hot Tub/Whirlpool
- Hygiene Certification
- Individually-wrapped Food Options
- Ironing Amenities
- Laundry Services
- Luggage Storage & Lockers
- Meeting/Banquet Facilities
- Non-Smoking Rooms Available
- Non-smoking Property
- On-site Parking
- Outdoor Pool
- Pets Allowed (charges May Apply)
- Physical/social Distancing Guidelines
- Protective Screen Or Physical Barriers In Appropriate Areas
- Restaurant(s)
- Room Service
- Safety Deposit Box
- Spa Services
- Spanish
- Staff Follow All Safety Protocols As Directed By Local Authorities
- Staff Trained In Safety Protocol
- Sterilizing Equipment
- Taxi Service
- Wheelchair Accessible
Recent Reviews
Positives:
It was a great comfortable stay as usual with other Hampton Inns
Negatives:
Hair Conditioner was out so not great when taking a shower. Digital Key didn't work and was a pain to use. Wish it worked easier and was user friendly. I'm a very techy person and it still didn't work for me.
Review
Good
Negatives:
Bed pillows are too soft and squishy
Review
Very good
Positives:
Everything was good
Negatives:
No ventilation in the bathroom.
Review
Everything was good. Pretty quiet place. Location was perfect for me.
Positives:
It was a great breakfast with many choices.
Review
Great stay in Surprise
Positives:
We didnt really like the breakfast, a little to spicey.
Negatives:
Wish the price was a little less.
Review
We enjoyed ourselves.
Review
Perfect
Positives:
Location
Review
Clean and close
Positives:
Nice property. Quiet and nothing is open to find food after 9.
Negatives:
The toilet seat. Looks like it in the store
Review
Safe, quiet place. Clean
Negatives:
I tried to cancel due to a change in plans caused by family illness and not only was I charged for the first night, even though I contacted the hotel via Booking and direct, several times, for days, leading up to the check in date, Hampton Inn never responded to any of my emails regarding my request to cancel. I was simply charged for the first night. When I called, the woman I spoke to was completely unphased and said that cancellation wasnt possible because of the discount price I received at booking which was higher than several locations for comparable hotels in the area. It was over $300 a night for a suburban town 45 minutes away from Phoenix, AZ. I would not recommend booking Hampton Inn due to their high cost accompanied by their lack of customer service and flexibility.
Review
Bad
Review
Perfect
Review
This guest did not leave comments about this hotel.
Positives:
Coffee and tea available 24 hours
Positives:
Everything. I didnt find a single thing I didnt like.
Negatives:
Absolutely nothing.
Review
Loved everything about this place. They were extremely friendly to not only my kids but my dogs as well.
Positives:
The staff was very nice and helpful
Negatives:
None
Review
We loved it !
Positives:
The staff and breakfast
Negatives:
The bed and linens. The beds were not as comfortable as they should of been for the price. The linens on the bed could of been of a better quality. $350 a night, I just expect better
Review
Fine stay but will look for something with better beds as that is all I need a hotel room for
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