Windmill Suites Surprise Ascend Hotel Collection
12545 West Bell Road
Surprise, AZ 85374, US
Surprise, AZ 85374, US
Windmill Suites Surprise Ascend Hotel Collection is pet friendly. Pet fee is USD $35 per night. The number of pets allowed is 2. Pet weight limit is 50 lbs. *Dogs and cats are welcome. Pets may not be left unattended in room. Dog potty area on property.
Book Now from $102/night
About This Property
Located 20 minutes' drive from University of Phenix Stadium and 25 minutes' drive from Wildlife World Zoo, this pet-friendly hotel offers an outdoor pool, on-site fitness center and a hot tub. The accommodations at the Windmill Suites Surprise, Ascend Hotel Collection include cable TV and free WiFi. The kitchenette is equipped with a microwave, refrigerator, and wet bar. A sofa bed and coffee table make up the spacious living area. Windmill Suites Surprise, Ascend Hotel Collection offers a hot breakfast daily. Guests may check out books and board games at the hotel’s lending library. Laundry facilities are available on site and parking is free. Luke Air Force Base is 20 minutes' drive from Windmill Suites Surprise, Ascend Hotel Collection. Downtown Phenix, Arizona is 30 minutes' drive from the hotel.
Room Types
2 Doubles Suite, Non Smoking (refundable)
2 Doubles Suite, Non Smoking (refundable)
Suite 1 King Bed, Nonsmoking (refundable)
Suite 1 King Bed, Nonsmoking (refundable)
2 Double Beds, Suite, Nonsmoking (refundable)
2 Double Beds, Suite, Nonsmoking (refundable)
Suite 2 Double Beds, Nonsmoking (refundable)
Suite King Bed, Non-smoking (refundable)
Suite 2 Double Beds, Nonsmoking (refundable)
Suite King Bed, Non-smoking (refundable)
1 King Bed, Suite, Non Smoking (refundable)
The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees.
Check in / Check out
Check in time:
4:00PM
Check out time:
11:00AM
Features and Amenities
- 24-Hour Front Desk
- Air Conditioning
- Air Conditioning In Public Area
- Alarm Clock
- BBQ Facilities
- Balcony/terrace
- Bar
- Blackout Curtains
- Car Rental Available
- Cashless Payment Available
- Cleaning Products Available
- Coffee/tea Maker
- Concierge Services
- Contactless Check-in/out
- Currency Exchange Service
- Daily Disinfection
- Daily Housekeeping
- Designated Smoking Area
- Desk/workspace Available
- Elevator
- English
- Express Check-In/Check-Out
- Facilities For Disabled Guests Available
- Family Rooms
- Fire Extinguishers
- First Aid Kit Available
- Fitness Center
- Free Face Masks
- Free Parking
- Free Wi-Fi
- Garden
- Golf Course
- Guests Can Opt-out Of Daily Cleaning Service
- Hair Dryer
- Hair/Beauty Salon
- Hand Sanitizer In Guest Accommodation And Key Areas
- Heating In Public Area
- Horseback Riding
- Hot Tub/Whirlpool
- Hygiene Certification
- Indoor Pool
- Ironing Amenities
- Kitchen
- Kitchenette
- Laundry Services
- Library
- Luggage Storage & Lockers
- Meeting/Banquet Facilities
- Microwave
- Non-Smoking Rooms Available
- Non-smoking Property
- On-site Parking
- Outdoor Pool
- Outdoor Recreational Features
- Pets Allowed (charges May Apply)
- Physical/social Distancing Guidelines
- Protective Screen Or Physical Barriers In Appropriate Areas
- Refrigerator
- Restaurant(s)
- Room Service
- Safety Chain And/or Latch On Doors Available
- Safety Deposit Box
- Separate Living Room
- Separate Shower/bathtub
- Shared Kitchen
- Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
- Shops On Site
- Sofa
- Spa Services
- Spa/sauna
- Spanish
- Staff Follow All Safety Protocols As Directed By Local Authorities
- Staff Trained In Safety Protocol
- Swimming Pool
- TV & Movies/Shows
- Telephone
- Temperature Check For Guests And Staff
- Toiletries Provided
- Vending Machine
- Wheelchair Accessible
Recent Reviews
Positives:
The location was not desirable. On the first day there police had the road blocked off for some reason. Second day there was a shooting inside Wendy's in front of the hotel. The suspect was at large.
Negatives:
Dirty and unsafe
Review
Uncomfortable
Positives:
The room was comfortable and spacious. The breakfast had protein options. The location was perfect for our conference in Surprise. Parking was good and seemed safe for our car.
Negatives:
The front desk stubbornly refused to provide us with a printed receipt for our stay since we booked through a third party. If you are going to be belligerent to third-party bookings, why provide the service? It is unfortunate since their flat refusal to print a sheet of paper for our business records marred an otherwise good hotel stay. We won't be using Windmill again.
Review
Good facility, poor customer service
Review
Good
Positives:
Suite was clean, well appointed, convenient & quiet. Free breakfast was much better than average. Staff was excellent, and went above & beyond to find & forward a briefcase we'd left behind.
Review
NIce hotel, great ammenities, quite...
Positives:
The room floor plan is good. It provided for 2 sinks with separate access. The room was quiet. The woman in charge of the early morning (5:00 am) preparations was excellent. Very kind, happy and attentive. She seemed to be doing everything from breakfast prep to working the lobby counter.
Negatives:
My wife had to clean the bathroom herself - it was not at all clean. The building is very old and is in desperate need to maintenance, painting, cleaning, basic repair. The color scheme, lighting and carpet in the hallways was depressing. I suggest hiring a good interior designer. Windows were painted shut and the room really needed some fresh air.
Review
Cheap but not worth it.
Positives:
First the Good. The hotel was what we expected and needed for our one night stopover. Clean room comfortable enough bed and nice grounds to walk around to stretch your legs. Close to some decent dining.
Negatives:
Breakfast was sad. Left and went to McDonalds so that says something.
There was no hot water for tea out in the morning before breakfast service but they had 4 kinds of coffee (2 flavored/1reg/1decaf)
Review
Good Enough
Review
Superb
Positives:
ROOM WAS VERY COMFORTABLE AND REALLY LOVE THE SEPERATE ROOM FOR SLEEPING. GREAT BREAKFASTS!
Negatives:
It would be really great to have local restaurant's numbers and location or at least recommendations.
Review
Great rooms and comfortable beds....
Review
Exceptional
Positives:
Found the room easy. The staff was competent, I believe. But I made a comment to one of the ground staff and it appeared he did not know English.
Negatives:
Our corner room was quite dark, one of the outlets did not work, the sofa sleeper couch was not very comfortable, and in general the room was pretty dark.
Review
Windmill Suites is basic accommodations.
Positives:
Very quiet. Never heard any running or yelling in the halls. Beds were very comfortable.
Negatives:
We needed to be at our Pickleball State Tournament at 7 am. Disappointed the free breakfast on Saturdays didn’t start until 7 so no breakfast before we played.
Review
Our short overnight stay was...
Review
Very good
Positives:
Good value and cooked breakfast that changed every morning
Negatives:
Nothing
Review
Exceptional
Review
Exceptional
Positives:
It was great. Everything from the interaction I had to the front desk to my room. I was leaving a domestic violence situation and the girls at the front desk definitely made me feel safe.
Negatives:
I was not able to extend my stay. Due to the price increase.
Review
Wonderful.
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