Extended Stay America Suites - Phoenix - Airport - Tempe
2165 West 15th
Tempe, AZ 85281, US
Tempe, AZ 85281, US
Pets are always welcomed guests! A maximum of two pets are allowed in each suite. A $25 (+ tax) per day, per pet non-refundable cleaning fee for the first six (6) nights. Each day thereafter is a $10 non-refundable fee (+tax) per day, per pet. The first seven (7) nights are payable the first night of your stay and is charged at check-in. Service animals will be exempt from this charge. Height and length restrictions apply: pets can be no longer than 36 inches and no taller than 36 inches.
Book Now from $115/night
About This Property
This Extended Stay America - Phenix - Airport - Tempe is located in Tempe and especially designed for longer stays, with all rooms featuring a fully equipped kitchen. The hotel offers free WiFi and a 24-hour front desk. Every kitchen at Extended Stay America - Phenix is equipped with a stovetop, microwave and a fridge. The hotel also provides guests with laundry and ironing facilities and upgraded bedding with extra pillows. Weekly housekeeping services provided for free and daily housekeeping is provided for a fee. Towels and linen may be exchanged at the front desk. Free grab-and-go breakfast including breakfast bars, muffins, hot cereal, coffee and tea is served every morning. The property offers free onsite parking and free local phone calls. Attractions within close proximity to the hotel include the Diablo Stadium, the Casino Arizona and the Tempe Town Lake.
Room Types
Deluxe Queen Non-Smoking (refundable)
Deluxe 2 Full Non-Smoking (refundable)
Deluxe 2 Full Accessible Non-Smoking (refundable)
Deluxe 2 Full Non-Smoking (refundable)
Suite Queen Non-Smoking (refundable)
The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees.
Check in / Check out
Check in time:
3:00PM
Check out time:
11:00AM
Features and Amenities
- 24-Hour Front Desk
- Air Conditioning
- All Plates, Cutlery, Glasses And Other Tableware Have Been Sanitized
- BBQ Facilities
- Cashless Payment Available
- Facilities For Disabled Guests
- Family Rooms
- First Aid Kit Available
- Food Can Be Delivered To Guest Accommodation
- Free Parking
- Free WiFi
- Guest Accommodation Is Disinfected Between Stays
- Guests Have The Option To Cancel Any Cleaning Services For Their Accommodation During Their Stay
- Hand Sanitizer In Guest Accommodation And Key Areas
- Heating
- Internet Services
- Laundry
- Lift
- Linens, Towels And Laundry Washed In Accordance With Local Authority Guidelines
- Non-smoking Rooms
- Non-smoking Throughout
- Outdoor Pool
- Outdoor Pool (all Year)
- Parking
- Parking On Site
- Physical Distancing In Dining Areas
- Physical Distancing Rules Followed
- Picnic Area
- Private Parking
- Screens Or Physical Barriers Placed Between Staff And Guests In Appropriate Areas
- Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
- Staff Follow All Safety Protocols As Directed By Local Authorities
- Swimming Pool
- Use Of Cleaning Chemicals That Are Effective Against Coronavirus
- Vending Machine (Drinks)
- Vending Machine (snacks)
- WiFi
- WiFi Available In All Areas
Recent Reviews
Positives:
The location
Negatives:
The bathroom didn't have any of those mini shampoo and conditioner annnnd there was no hand soap where we could keep our hand clean!
Review
Passable
Positives:
The location was good. Close to Tempe Diablo Stadium. The staff were polite but not friendly. I don’t think a single smile was provided but I can understand this based on the condition of the hotel and seeing some of the long term residents. I think they knew that we would be unhappy with our stay.
Negatives:
This facility is not family friendly at all. Despite requesting a crib upon booking, we weren’t informed until check in that the hotel does not have any cribs or pack and plays at the location. The hallways smelled of urine and smoke. The kitchenette sink was clogged. The bathroom door would not slide closed and based on the damage, it looked like it had been kicked in several times. There were no blankets for the pull out couch and all beds were very uncomfortable. The dirty floors were not appropriate for children. Overall this hotel left me with very concerning feelings. The breakfast offered was packets of oatmeal and very small muffins placed behind the front desk, which was unstaffed for the most part so there really wasn’t any access to the very limited offerings. I didn’t even see bowls and spoons available for the oatmeal.
Review
Do not bring children to...
Review
Very good
Positives:
We could see our truck through the window. The room had a fridge and a microwave which was useful. The room was big we had plenty of room to move around.
Negatives:
The remote had a back plate missing when we got into the room. I heard a dog barking and I heard some laughter at the middle of the night.
Review
It was great spot for...
Positives:
Breakfast consisted of prepackaged muffins and coffee. It was tasty, but not what one expects when breakfast is advertised.
Negatives:
You should put up front that the hotel does not accept prepaid cards of any kind. I can understand the rule, but if I had known up front I would have deposited the money into my actual bank account.
Review
Clean rooms, friendly staff, good...
Negatives:
The staff was very unhelpful regarding a check-in issue and refused to work with us to resolve it.
Review
Bad
Positives:
Didn’t stay long enough to find out.
Negatives:
Staff was very unprofessional by attitude and attire. Rude and not understanding.
Review
Bad
Positives:
Friendly
Good bed
Negatives:
Breakfast was disappointing
Review
Expensive
Positives:
The breakfast was just granola bars and muffins
Negatives:
Parking and one of the workers
Review
Passable
Review
Exceptional
Positives:
The only thing I liked was that they substituted an impossible booking with a similar room
Negatives:
From the lobby into the room it reeks of sweat and weed. They only clean rooms twice a month. The bathroom door was a sliding closet door with jacked up rollers and you had to force the door open and closed. As a man it was extremely difficult especially with no handle. The foldout couch bed was all smashed up. It had a lot of stains and had that bar that jams into your back like that one Seinfeld episode. Jacked up my back the whole next day. Other than that it's a place to sleep but in no way an extended stay.
Review
Wouldn't recommend.
Positives:
Did not use due to early c/o. Location was a bit hard to find, but the guestroom was clean and everything functioned.
Negatives:
I requested a wake-up call, which I never received. The WIFI is advertised as free, yet there is a mandatory charge of $2.99 to log on.
Review
A good value, but for...
Positives:
The front desk lady
Negatives:
The fact that booking.com has been trying to reach out to you in regards to my refund. However every time they call they are not able to get through. Through this day it says I was a no-show when in fact I was a show however there was no pet availability for my stay. So I had to leave and not stay what was booked through booking.com.
Review
Upset about communication
Positives:
Great personality and front desk
Negatives:
There was no breakfast just muffins and coffee.
Review
It was ok but a...
Positives:
The bed was comfortable. Shades were dark.
Negatives:
Breakfast was a small muffin. Got last one for the two of us at 8AM. Coffee was out. A real DIYer. Bath outlet didn't work - reset button cracked. No sink stopper. Kitchen sink blasts air at first use. Had to tighten toilet seat bolts so I didn't slide off. This was the second room as the first room had goo on the carpet and a missing cabinet front. No luggage rack. The pool was unusable as it was dirty.
Review
Wait for a renovation.
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