Staybridge Suites Tucson Airport

Negatives: Broken shower faucet.

Negatives: My room was disappointing… No welcome brochure with a listing of local restaurants or hotel information. My room was falling apart , the chair upholstery was peeling , as well as the paint on the walls and bathroom mirror frame. My toilet seat was loose and I had to tighten the bolts up myself. Only one of my burners on my stove top worked. When I checked out and advised the front desk of these issues , her response was just that it was because it was the last “handicap “ access room they had available and they were getting ready to begin remodeling it ! Really? Totally unacceptable . I will not be returning . Not for what I paid.

Negatives: The refrigerator did not work. The hotel was being remodeled which we were not aware of. There was debris and it was very dirty. The staff were not informative.

Negatives: The furniture in the room was not good, chair had holes and torn in some places flat, no cushion. The couch, turn into bed, couch was torn and no cushion. Bed the same way. The beds were nice and kitchen nice, hallways to the room has trash sitting in the hallways. Broken plates, no one picked them up and it stayed there from day through night til next day. I initially registered to have 4 adults but it changed to three and I let front desk know, still charged for four ppl. With the price I paid and the furniture and place it should be in better condition. Stayed for two days

Negatives: luggage rack did not work well. Whenever I had to handle my luggage in my own, it made it hard. The 3rd floor was still in process of updating. There were no floor baseboards and some of the wallpaper on the bottom was coming off.

Negatives: nothing