Thompson Hollywood
1541 Wilcox Ave
Los Angeles, CA 90028, US
Los Angeles, CA 90028, US
Thompson Hollywood welcomes four-legged guests at their pet-friendly accommodation. Pet fee USD 150 per accommodation, per stay.
About This Property
Located in Los Angeles, a 12-minute walk from Capitol Records Building, Thompson Hollywood, part of Hyatt provides accommodations with a terrace, private parking, a restaurant and a bar. This 4-star hotel offers a concierge service, luggage storage space and free WiFi. The hotel features an outdoor swimming pool, fitness center, nightclub and a 24-hour front desk. At the hotel, every room comes with a closet. Complete with a private bathroom equipped with a hairdryer, all guest rooms at Thompson Hollywood, part of Hyatt have a flat-screen TV and air conditioning, and some rooms here will provide you with a balcony. The rooms include bed linen. Dolby Theater is a 17-minute walk from the accommodation, while Hollywood Bowl is 1.5 miles away. The nearest airport is Hollywood Burbank Airport, 7.5 miles from Thompson Hollywood, part of Hyatt.
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Check in / Check out
Check in time:
4:00PM
Check out time:
11:00AM
Features and Amenities
- 24-Hour Front Desk
- 24-hour Security
- Air Conditioning
- Air Conditioning In Public Area
- Alarm Clock
- Balcony/terrace
- Bar
- Cashless Payment Available
- Cleaning Products Available
- Closet
- Concierge Services
- Daily Disinfection
- Elevator
- English
- Entertainment Services
- Facilities For Disabled Guests Available
- First Aid Kit Available
- Fitness Center
- Food Delivery
- Free Face Masks
- Free Wi-Fi
- Golf Course
- Guests Can Opt-out Of Daily Cleaning Service
- Hair Dryer
- Hand Sanitizer In Guest Accommodation And Key Areas
- Heating In Public Area
- Individually-wrapped Food Options
- Ironing Amenities
- Kitchenware
- Laundry Services
- Linens
- Luggage Storage & Lockers
- Meeting/Banquet Facilities
- Mini Bar
- Nightclub/DJ
- Non-Smoking Rooms Available
- Non-smoking Property
- On-site Parking
- Outdoor Pool
- Pets Allowed (charges May Apply)
- Physical/social Distancing Guidelines
- Pool With View
- Poolside Bar
- Protective Screen Or Physical Barriers In Appropriate Areas
- Radio
- Restaurant(s)
- Safety Deposit Box
- Separate Shower/bathtub
- Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
- Smoke Alarms
- Soundproof Rooms Available
- Staff Trained In Safety Protocol
- TV & Movies/Shows
- Telephone
- Temperature Check For Guests And Staff
- Toiletries Provided
- Valet Parking (charges May Apply)
- Wake Up Call
Recent Reviews
Positives:
Nothing.
Negatives:
My recent stay at the Thompson Hotel in Hollywood was far from the luxury experience I anticipated, and I feel compelled to share my experience to aid others in making an informed decision.
Firstly, the hotel’s location is alarmingly unsettling. Contrary to what one might expect from its Hollywood setting, the immediate vicinity is plagued with severe issues. The streets are littered, marked with urine, and the presence of numerous homeless individuals makes it incredibly uncomfortable to even walk outside the hotel. This starkly contrasts the glamorous image of Hollywood and is significantly worse than the conditions found in Downtown.
Upon arrival, the hospitality, or the lack thereof, further dampened our spirits. The staff across the board - from reception to valet service - displayed an appalling level of rudeness. It’s disheartening to encounter such unfriendly personnel, especially when you’re paying a premium for your stay. Speaking of which, the hotel charges an exorbitant parking fee of $60 per night, which is utterly disproportionate to the services provided.
Our dissatisfaction was compounded when we were assigned a room of lesser quality than what we had booked, despite the hefty $400 per night rate. When we raised this issue, the reception staff, particularly one unfriendly individual, insisted it was the room we had booked. Only after presenting our booking confirmation, complete with images from the booking site, did they reluctantly assign us the correct room. This experience was not only frustrating but also reflective of a worrying lack of customer service and care.
Regarding the amenities, the hotel fails to live up to its purported four-star status. We encountered broken fixtures, including a damaged toilet seat, which is unacceptable and frankly, something I’ve never seen before in accommodations of this category.
Given these experiences, my advice to potential visitors is to reconsider investing their money in a stay at the Thompson...
Review
Disappointing Stay at the Thompson...
Review
Exceptional
Review
Exceptional
Positives:
The room and staff were both phenomenal. The patio stting was awesone and we really enjoyed sitting out outside. The patio was secluded which aslo was a plus. The staff and valet were very helpful and attentive to our needs.
Negatives:
The location was a little tough getting into on the day of arrival due to the Oscars being on the same night. The street was closed off due to the Oscar parties in the hotels and surrounding buildings. We were given instruction that the hotel was valet parking only but we had to circle the area for over an hour because there were zero places to park outside in order to check in due to the Oscars being on the same day and the street was blocked off. Had to park our car in the middle of the street and run in to see where we needed to park in order to check in. Thought the hotel should have sent us a text giving the travelers that day some better information.
Review
Beautiful Hotel and an awesome...
Positives:
Modern and very unique
Negatives:
The 9th floor gets noisy from the night club, the crew at the hotel moved us, we were very happy with the night Manager.
Review
Great location and breathtaking views...
Review
Exceptional
Review
Exceptional
Positives:
The location is great and the hotel feels brand new and the rooms are really big.
Negatives:
Water pressure in the shower was weak, the staff could be more friendly
Review
Great location and great hotel
Positives:
Wanted to see Hollywood so was good location to base in. Lots of restaurants and attractions near by.
Room was very nice with good size patio.
Staff very nice.
Negatives:
Parking and food from bar was too expensive.
Review
Nice hotel with great rooms...
Review
Exceptional
Review
Superb
Positives:
Many thanks , our trip was in this hotel so nice, good professional staff, the rooms was big and very clean, thanks to staff for good service:)
Review
Exceptional
Positives:
Beautiful building, incredible view with floor-to-ceiling windows the width of the entire room. Excellent breakfast options, relaxing pool with more amazing views.
Negatives:
They didn't clean the room. We were there for 4 days/3 nights, and I had to ask several times on the third day to get someone to come and at least replace the towels. It was odd. I almost wondered if they were cleaning the wrong room.
Review
Stunning building great views, good...
Review
Superb
Positives:
This is my second time staying here and it never fails. Super clean and comfortable bed. Slick interior. Nice view. Great rooftop. Nothing to complain about.
Negatives:
It's not exactly made for business travelers since there is no desk in the room (I know I know...I'm the one who needs to adjust to the traditional desk going away but I am old school). I also wish I could tip housekeeping digitally. I didn't have cash on me so I felt bad for not tipping the first couple of days... Also, the water pressure of the shower could be higher.
Review
Stylish hotel in Hollywood but...
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