Extended Stay America Suites - Los Angeles - Ontario Airport
3990 East Inland Empire Blvd.
Ontario, CA 91764, US
Ontario, CA 91764, US
Pets are always welcomed guests! A maximum of two pets are allowed in each suite. A $25 (+ tax) per day, per pet non-refundable cleaning fee for the first six (6) nights. Each day thereafter is a $10 non-refundable fee (+tax) per day, per pet. The first seven (7) nights are payable the first night of your stay and is charged at check-in. Service animals will be exempt from this charge. Height and length restrictions apply: pets can be no longer than 36 inches and no taller than 36 inches.
About This Property
This Extended Stay America - Los Angeles - Ontario Airport is located in Ontario and especially designed for longer stays, with all rooms featuring a fully equipped kitchen. The hotel offers free WiFi and a 24-hour front desk. Every kitchen at Extended Stay America - Los Angeles is equipped with a stove top, microwave and a fridge. The hotel also provides guests with laundry and ironing facilities, as well as upgraded bedding with extra pillows. Guests can enjoy a free grab-and-go breakfast at the property. It includes breakfast bars, muffins, hot cereal, coffee, and tea only. Weekly housekeeping services are also provided for free and daily services are available for a fee. Towels and linens can be exchanged at the front desk. The property offers free onsite parking. Attractions within close proximity to the hotel include the Ontario Convention Center, the Citizens Business Bank Arena and the Ontario Mills .
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Check in / Check out
Check in time:
3:00PM
Check out time:
11:00AM
Features and Amenities
- 24-Hour Front Desk
- Air Conditioning
- Air Conditioning In Public Area
- Alarm Clock
- Bathtub
- Cashless Payment Available
- Cleaning Products Available
- Coffee/tea Maker
- Daily Disinfection
- Desk/workspace Available
- Elevator
- English
- Facilities For Disabled Guests Available
- Family Rooms
- First Aid Kit Available
- Food Delivery
- Free Parking
- Free Wi-Fi
- Guests Can Opt-out Of Daily Cleaning Service
- Hair Dryer
- Hand Sanitizer In Guest Accommodation And Key Areas
- Heating
- Heating In Public Area
- Hygiene Certification
- Indoor Pool
- Ironing Amenities
- Kitchen
- Kitchenette
- Kitchenware
- Laundry Services
- Meeting/Banquet Facilities
- Microwave
- Non-Smoking Rooms Available
- Non-smoking Property
- On-site Parking
- Outdoor Pool
- Pets Allowed (charges May Apply)
- Physical/social Distancing Guidelines
- Protective Screen Or Physical Barriers In Appropriate Areas
- Refrigerator
- Safety Deposit Box
- Separate Shower/bathtub
- Shared Kitchen
- Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
- Smoke Alarms
- Spa Services
- Staff Follow All Safety Protocols As Directed By Local Authorities
- Staff Trained In Safety Protocol
- Sterilizing Equipment
- TV & Movies/Shows
- Telephone
- Toiletries Provided
- Vending Machine
- Wheelchair Accessible
Recent Reviews
Review
Very poor
Positives:
Location
Negatives:
Dirty kitchen, outdated bathroom dirty
Review
It’s was stinking and mildew...
Positives:
I did NOT LIKE that the telephone in room 220 did not work especially during a fire emergency, I tried to call the front desk and phone was inoperable. I am disabled and asked for a FIRST floor room, but got a second floor room and when the
Fire alarm went off, the elevator was disabled and with a cane, I had to walk down the stairs which brought me unbearable pain and I was in the lobby for 3 hours and because of my pain was unable to walk to check out and had to pay for another day even asking the manager if I could have an extended check out time since I was held
Up for at least 3 hours in the lobby until the elevator was working again. No
Compassion the manager did not have.
Negatives:
See comments above about what I DID NOT LIKE.
The bath tub and sink did not have a stopper and I wanted to take a hot soothing bath. Even the kitchen sink did not have a stopper
To wash dishes!!
Review
Ok stay until the fire...
Positives:
Nothing i liked about this place
Negatives:
Every room they took my too was very dirty and the hotel really smelled. The elevator broke down then didnt block it off. Roaches in the room cause there was old food left in microwave and dirty didhes left on counter. There card reader was broken and we couldnt get into are rooms with out the staff to open it and we had to wait an awhile for them to open it. Getto!
Review
Nasty ass place
Positives:
Location was conveniente to sources
Negatives:
Room was less than adequate and not clean. Canceled my reservation and stayed at another location. Too many homeless.
Review
Disappointed and canceled my reservation
Positives:
The place is in a great location & a good value.
Negatives:
The rooms where kind of old, & very foul smell on the walkways. Also parking is kinda busy, & for a person with a disability parking far was a bit of annoying. Also random cars parked in roundabout not caring they're parked there.
Review
Very good
Review
Bad
Positives:
I was in a good location.
Negatives:
The room was not very clean. The bedding had holes in it, and dirty sheets. The microwave didnt work. Their internet was extremely slow. I wasnt able to download any of my work for the day. Will NEVER stay at this hotel again!!!
Positives:
Not a thing
Negatives:
Dirty No cleaning daily Staff unorganized Roach in room Bathroom faucet cold water valve hard to open No microwave in room had to go ask for one First room had ants everywhere dead and alive switched to another room. Staff goes in room without no
Review
Pleasant
Positives:
I signed up for a late night check by 2am and arrived at 1230 and wasnt allowed to check in but my card got charged of course!
Negatives:
That I wasn't able to sleep in a bed that I paid for.
Review
It sucked
Positives:
The staff was really quick/helpful with everything, or was it just me but it was excellent for one stay!
Negatives:
What is there not to like, I loved it!
Review
Give it a try, stay...
Review
Bad
Positives:
I like how it was so close to the concert venue we where going too.
Negatives:
The hallways smelled like cigarettes when it’s a “non smoking area”. Went into my room and walls where all dirty. Went to our bathroom and there was poop in the toilet when the room was “cleaned” supposedly. Will never stay here again.
Review
Will never stay here again.
Positives:
Close to Toyota Arena
Negatives:
Staff were unwelcoming, seemed bothered. Sink drain in bathroom was plugged, not draining.
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