Extended Stay America Suites - Los Angeles - San Dimas
601 West Bonita Avenue
San Dimas, CA 91773, US
San Dimas, CA 91773, US
Pets are always welcomed guests! A maximum of two pets are allowed in each suite. A $25 (+ tax) per day, per pet non-refundable cleaning fee for the first six (6) nights. Each day thereafter is a $10 non-refundable fee (+tax) per day, per pet. The first seven (7) nights are payable the first night of your stay and is charged at check-in. Service animals will be exempt from this charge. Height and length restrictions apply: pets can be no longer than 36 inches and no taller than 36 inches.
About This Property
This Extended Stay America - Los Angeles - San Dimas is located in San Dimas and especially designed for longer stays, with all rooms featuring a fully equipped kitchen. The hotel offers free WiFi and a 24-hour front desk. Every kitchen at Extended Stay America - Los Angeles is equipped with a stove top, microwave and a fridge. The hotel also provides guests with laundry and ironing facilities, as well as upgraded bedding with extra pillows. Weekly housekeeping services are provided for free and daily services are provided for a fee. Fresh towels and linens can be exchanged at the front desk. The free grab-and-go breakfast including breakfast bars, muffins, hot cereal, coffee and tea is served every morning. The property offers free onsite parking. Attractions within close proximity to the hotel include the Raging Waters, the ADP and the Gilead Sciences.
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Check in / Check out
Check in time:
3:00PM
Check out time:
11:00AM
Features and Amenities
- 24-Hour Front Desk
- Air Conditioning
- All Plates, Cutlery, Glasses And Other Tableware Have Been Sanitized
- Cashless Payment Available
- Facilities For Disabled Guests
- Family Rooms
- First Aid Kit Available
- Food Can Be Delivered To Guest Accommodation
- Free Parking
- Free WiFi
- Guest Accommodation Is Disinfected Between Stays
- Guests Have The Option To Cancel Any Cleaning Services For Their Accommodation During Their Stay
- Hand Sanitizer In Guest Accommodation And Key Areas
- Heating
- Internet Services
- Laundry
- Lift
- Linens, Towels And Laundry Washed In Accordance With Local Authority Guidelines
- Non-smoking Rooms
- Non-smoking Throughout
- Parking
- Parking On Site
- Physical Distancing In Dining Areas
- Physical Distancing Rules Followed
- Private Parking
- Screens Or Physical Barriers Placed Between Staff And Guests In Appropriate Areas
- Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
- Staff Follow All Safety Protocols As Directed By Local Authorities
- Use Of Cleaning Chemicals That Are Effective Against Coronavirus
- Vending Machine (Drinks)
- Vending Machine (snacks)
- WiFi
- WiFi Available In All Areas
Recent Reviews
Negatives:
Room smelled like cigarette smoke and door lock didn't work right.
Review
Bad
Positives:
The staff was extremely rude and offensive. Martha the front desk woman is racist and refused to hand me anything directly and told me she didn't have to attend to me although it's her job. I saw her show another guests personal information to another hotel guest. The general manager is also rude and pretty much Said if you don't pay for a week they will not extend your room for whatever reason. I have NEVER felt so disrespected at a business where i am spending money. Lastly the towels were dirty, I didn't receive wash clothes my entire stay, and they don't change sheets. I had to change my own sheets the first day because the top sheet and fitted sheet were stuck together do to a sex stain from the previous guest. DO NOT BOOK HERE ESPECIALLY IF YOU ARE BLACK.
Negatives:
Everything
Review
Horrible, disgusting, and disrespectful
Positives:
It was clean and in a good area
Negatives:
We went back to the lobby the next morning to purchase another night which we had made a booking for. I had a new card and it didn't work after two tries. We were told we could try one more time so we called up and fixed the card and then the lady said no and made us leave. She was very rude f5
Review
Disappointing
Positives:
the Pillows were really fluffy and soft.
Negatives:
The light switch in room would not stay off. Had to put the room key on the side of switch to make it tight so the switch would stay down. they are short staffed on cleaning people I had to bring down towels and bedding to get a exchange. Inconvenienced.
Review
they are short staffed on...
Positives:
No comment as they did not accommodate us even with the confirmed reservation
Negatives:
No comment
Review
Bad
Positives:
Room big and clean
Negatives:
Location
Review
Exceptional
Positives:
Female staff member not helpful
Negatives:
Female staff member not helpful and not friendly
Review
Bad
Positives:
Nothing.
Negatives:
We went to our room and the key wouldn't work. Eventually the door opened but the safety latch was on so clearly the room was occupied. We were then given a different room and the key for the room did not work. The front desk had to break into the room for us, and then we realized that it was a single bed but we booked a two bed. The front desk found us a new room and we were able to get in. The remote was missing and another one could not be provided. All of this took about an hour. We asked for a refund and left. Will not be returning.
Review
Fail
Review
Bad
Negatives:
Frist of all I wasn't contacted before my card was charged, secondly, I chose this facility because of the breakfast and there was NONE a granola bar and cold coffee. We could have stayed next door at the Best Western! We had a second reservation for the 23rd to the 25th but I canceled it to stay next door where I know there will be ppl at the counter at all times, and no matter what time I get there my credit card won't be charged. there was stains on the carpet and the top bed cover was dirty and stained up. I accidently spilled my water on the bed and went to wipe it up and even though it looked white when I started wiping I up the towel was black from the dirt on the top cover.
Review
Bad
Review
Very poor
Review
Exceptional
Review
Good
Positives:
Location & staff was very nice
Negatives:
Cost
Review
Very good
Positives:
There wasn’t breakfast as advertised. It was coffee and a muffin. I’m sorry and a packet of instant oatmeal.
Negatives:
Horrific conditions. The stench penetrated into our noses and made us nauseous. I bought a wax cube to try and cover up the smell. The window didn’t shut. We were so cold.
There was a lot of crusty milky spots on the remote, wall, headboard. I Lysol’d the whole place and still ended up sleeping on a sheet from my laundry I had in the car. You could also smell the cigarette smoke from the rooms, even though they advertise as non smoking.
Review
Horrific conditions. The stench penetrated...
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