Tetra Hotel Autograph Collection

Negatives: Hotel did not explain to us that parking on the property was not complimentary in the garage. At $22 a night (and there is literally no other location to park anywhere near the property) it jacks up your stay by 20%. I’ve never been charged for parking on site for a hotel before. Ridiculous. I’ll never stay here again! Also the beds were awful! I could barely sleep each night.

Negatives: It was all good

Negatives: We didn’t like the breakfast experience at Adrestia. While the food was excellent, the service unfortunately was not so great. When we got there, we patiently waited to be seated and were initially led to a table that had not been properly cleared from the previous customer. Although we politely asked for the table to be cleaned, the lack of apology from the server was disappointing. Then we had another server who was remarkably polite and friendly, which helped to offset our initial dissatisfaction. They didn’t seemed to have a dedicated server for each table, but maybe because they weren’t too busy which we didn’t mind at all. However, our experience took a turn for the worse when we encountered the 3rd server. It was an older man with his hair up in a bun. Shortly after he brought our food, we immediately attempted to get the bill because we had a game to catch. Despite our efforts to get his attention since the other two were not around, we were repeatedly ignored. When we finally managed by the 3rd time to get his attention, his attitude and rudeness were glaring, ultimately ruining our overall experience. While I refrained from complaining at the time, I felt it’s important to bring this matter to your attention. Despite this disappointing encounter, I didn't want it to overshadow the positive of our short stay at your hotel.

Negatives: Breakfast took 1.5 hour. Bed too soft

Negatives: The bathroom light, lights up the whole entire room. Although it is esthetically pleasing, it can be discomforting for whoever you share the room with. As it is a super bright light.