Hilton Los Angeles/Universal City
555 Universal Terrace Parkway
Universal City, CA 91608, US
Universal City, CA 91608, US
Hilton Los Angeles/Universal City welcomes four-legged guests at their pet-friendly accommodation. Pet fee is USD $75 per pet, per stay. The number of pets allowed is 2. Pet weight limit is 75 lbs. **Greatly appreciate your cleaning up after your pet. Dogs and cats are welcome. Pets may not be left unattended in room. Dog potty area on property.
Book Now from $288/night
About This Property
Located 5 minutes’ walk from the Universal Studios Hollywood entrance, this hotel offers a multi-lingual staff and contemporary rooms. Guests can unwind in the outdoor pool and hot tub. A cable TV and an iPod dock are standard in the spacious, pet-friendly rooms at Hilton Los Angeles-Universal City. Wide windows feature city or theme park views. The Universal City Hilton offers Café Sierra, located in a glass-enclosed atrium. The café serves a full daily menu which offers California, Continental and Chinese cuisine in a modern, brightly lit setting. A 24-hour business center and a modern fitness center that is fully equipped with cardio and weight machines are available to guests. Tour and car hire services are also provided. The hotel concierge can help guests with travel arrangements. Universal City Hilton Los Angeles is 2.5 mi from the Hollywood Bowl and 1.2 mi from Lakeside Golf Club. Downtown Los Angeles is just 30 minutes’ metro ride away.
Room Types
1 King Bed with Sofabed, Corner (refundable)
2 Double Beds, Executive Level (refundable)
Executive 1 King Bed, Corner (refundable)
1 King Bed with Sofabed, Corner (non-refundable)
1 King Bed with Sofabed, Corner, Executive Level (non-refundable)
The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees.
Check in / Check out
Check in time:
4:00PM
Check out time:
11:00AM
Features and Amenities
- 24-Hour Front Desk
- 24-hour Security
- ATM/cash Machine On Site
- Accessible Parking
- Air Conditioning
- All Plates, Cutlery, Glasses And Other Tableware Have Been Sanitized
- Bar
- Business Centre
- Car Hire
- Coffee House On Site
- Concierge Service
- Currency Exchange
- Designated Smoking Area
- Dry Cleaning
- Electric Vehicle Charging Station
- Express Check-In/Check-Out
- Face Masks For Guests Available
- Facilities For Disabled Guests
- Fax/photocopying
- Fence Around Pool
- Fitness
- Fitness Centre
- Fruits
- Garden
- Guest Accommodation Is Disinfected Between Stays
- Hand Sanitizer In Guest Accommodation And Key Areas
- Happy Hour
- Heated Pool
- Heating
- Hiking
- Hot Tub/jacuzzi
- Internet Services
- Ironing Service
- Kid Meals
- Kid-friendly Buffet
- Laundry
- Lift
- Linens, Towels And Laundry Washed In Accordance With Local Authority Guidelines
- Live Sport Events (broadcast)
- Luggage Storage
- Meeting/Banquet Facilities
- Non-smoking Rooms
- Non-smoking Throughout
- Outdoor Furniture
- Outdoor Pool
- Outdoor Pool (all Year)
- Paid WiFi
- Parking
- Parking Garage
- Parking On Site
- Pool Bar
- Private Parking
- Restaurant
- Room Service
- Safety Deposit Box
- Shallow End
- Shared Lounge/TV Area
- Special Diet Menus (on Request)
- Staff Follow All Safety Protocols As Directed By Local Authorities
- Sun Loungers Or Beach Chairs
- Sun Terrace
- Sun Umbrellas
- Swimming Pool
- Tour Desk
- Use Of Cleaning Chemicals That Are Effective Against Coronavirus
- Valet Parking
- Vending Machine (Drinks)
- Vending Machine (snacks)
- Wheelchair Accessible
- WiFi
- Wine/champagne
Recent Reviews
Review
Very good
Positives:
Perfect location for our visit to Universal, we could either get the shuttle to the parks or walk 10 mins direct no problem. The room was lovely and spacious and had a great view. the bar was busy both nights and a great spot for a well earned post Mario cocktail
Negatives:
Very loud when the conference delegates all hit the bar!
Review
Perfect location for a visit...
Positives:
The location is good and the staff are very nice and helpful.
Negatives:
The rooms are so old and dirty .The restaurant is also so old . You feel like it’s an old cheap motel.
Review
Don’t waste your money it’s...
Review
Exceptional
Review
Exceptional
Review
Very good
Review
Exceptional
Review
Exceptional
Positives:
Great rooms, right next to universal
Negatives:
We had a misunderstanding after prepaying breakfast. I had paid in advance through my reservation. When I got to the restaurant, the host explained that the advance payment was only for our two adults, two kids’ buffets were yet unpaid and $23 each. What’s more, the hot breakfast for adults was $10 more than the $23 we already paid in advance, so we had prepaid only 46/112+tip. We had a great time at the hotel and parks, but if we did it again I would skip prepaying for breakfast.
One Week Later edit - I don't know whether the Hilton's management read the in-house survey they sent or this review, but I received an email from the Front Office Manager who refunded the cost of the two kids' breakfasts and the difference between the continental buffet and hot brunch. To be honest, I was completely shocked. I certainly recognize that sometimes miscommunication happens and they didn't have to do that. The director wrote: "Here at the Hilton Universal we profoundly understand the power of perception and the last impression we want to leave is that of a bait/switch kind of feel with our guests." I am very appreciative and impressed at the Hilton's willingness to go above and beyond - even to the point of resolving a problem based in 'perception' in order to leave a lasting good impression.
I have changed my score to a 10 and will enthusiastically share this story with any who care to hear it.
Review
Lovely stay, misunderstanding led to...
Positives:
Great location, pool etc
Negatives:
Long time to check in. Room service food was not very good and very expensive.
Review
Overall very good
Positives:
I absolutely loved it
Review
It was absolutely amazing
Review
Good
Review
Superb
Positives:
It was a nice big room. Very clean and comfortable. The pool and hot tub were perfect after the long drive there, after a long day at Universal Studios and before the long drive home. The pool being open from 5:30AM till Midnight was great! And we really enjoyed grounds around the pool and seeing the koi and turtles swimming around.
Negatives:
I would have liked to have some casual dining options nearby. We would have packed more snacks had we known.
Review
We had a blast! Staying...
Review
Exceptional
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