Extended Stay America Suites - Jacksonville - Riverwalk - Convention Center
1413 Prudential Drive
Jacksonville, FL 32207, US
Jacksonville, FL 32207, US
Pets are always welcomed guests! A maximum of two pets are allowed in each suite. A $25 (+ tax) per day, per pet non-refundable cleaning fee for the first six (6) nights. Each day thereafter is a $10 non-refundable fee (+tax) per day, per pet. The first seven (7) nights are payable the first night of your stay and is charged at check-in. Service animals will be exempt from this charge. Height and length restrictions apply: pets can be no longer than 36 inches and no taller than 36 inches.
About This Property
Located 2 miles from Jacksonville city center, this hotel is 1 mile from the dining and shopping options of Jacksonville Landing. Guests will enjoy a free WiFi access and a free local area transport service. A free grab-and-go breakfast including breakfast bars, muffins, hot cereal, coffee and tea is served every morning. All accommodations feature a fully equipped kitchen and a dining area. Extended Stay America - Jacksonville - Riverwalk - Convention Center also provides a flat-screen television. Guests can enjoy a grab-and-go breakfast as well. Extended Stay America - Convention Center - Jacksonville - Riverwalk offers guests an on-site launderette and fax facilities. A safety deposit box is available at reception. Weekly housekeeping services are provided for free. Daily housekeeping is offered for a fee. Towel and linen exchange is offered the front desk. Guests will be 3 miles from the Alltel Stadium and less than 17 miles from the Jacksonville International Airport. Shands Medical Center is 3 miles away.
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Check in / Check out
Check in time:
3:00PM
Check out time:
11:00AM
Features and Amenities
- 24-Hour Front Desk
- Air Conditioning
- Air Conditioning In Public Area
- Alarm Clock
- Bathtub
- Carpeting
- Cashless Payment Available
- Cleaning Products Available
- Coffee/tea Maker
- Daily Disinfection
- Desk/workspace Available
- Elevator
- English
- Facilities For Disabled Guests Available
- Family Rooms
- First Aid Kit Available
- Food Delivery
- Free Breakfast
- Free Wi-Fi
- Guests Can Opt-out Of Daily Cleaning Service
- Hair Dryer
- Hand Sanitizer In Guest Accommodation And Key Areas
- Heating
- Heating In Public Area
- Hygiene Certification
- Ironing Amenities
- Kitchen
- Kitchenette
- Kitchenware
- Laundry Services
- Microwave
- Non-Smoking Rooms Available
- Non-smoking Property
- Parking Available
- Parking Available (charges May Apply)
- Pets Allowed (charges May Apply)
- Physical/social Distancing Guidelines
- Protective Screen Or Physical Barriers In Appropriate Areas
- Refrigerator
- Safety Deposit Box
- Seating Area
- Separate Dining Area
- Separate Shower/bathtub
- Shared Kitchen
- Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
- Shops On Site
- Smoke Alarms
- Spa Services
- Staff Follow All Safety Protocols As Directed By Local Authorities
- Staff Trained In Safety Protocol
- Sterilizing Equipment
- TV & Movies/Shows
- Telephone
- Toiletries Provided
- Vending Machine
Recent Reviews
Positives:
The location is close to downtown access and the convention center. There are a few restaurants within walking distance.
Negatives:
The hotel is OLD! The staff does their best to clean, but it's not an extended stay at all. No dishes or appliances in the kitchen area. No utensils. You have to ask for everything and most likely they won't have it. No hair dryer, but I got one at the front desk. They had 2 under the counter. The first dryer had a melted cord, so I asked for a different one. Didn't want to risk an electrical fire! Had to ask for additional pillows and it took 2 days. Breakfast is junk. Not continental. No fruit. Only old granola bars that are soft or hard. Small packaged muffins and packages of oatmeal. Coffee was available. We could not eat the provided foods for the so-called breakfast. I'm a Type 1 Diabetic and cannot eat all those carbs!
It's supposedly a smoke-free hotel. Go out the side door on the first floor- weed smoking party there- if interested. Terrible experiences. Lots of homeless people outside. Had human spit all over the left side of my car! They charge $8/day for parking, not $6/day. No security at all. Be prepared for an additional $100 deposit for "damages". Seriously? It's a dive here. Pay a little more for the Hampton next door or go farther from this area and save money. Not worth the almost $700 4 nights we stayed. Oh, the bathroom plugs don't work so we had to dry our hair in the kitchen area. Also, the coffee pot we finally got on day 3 is a 1-cup pot. Great for 3 people...
We at least didn't get charged for the German roach in our room!
Review
Disappointing
Positives:
Location
Negatives:
One mattress smelled bad
Review
Good except bed smells
Positives:
The location.
Negatives:
Everything else, the place smelled of cigarettes and there was hair in the shower.
Review
I will only stay in...
Review
Poor
Review
Superb
Positives:
Laundry service. the bed linen was clean, easy and cheap to park
Negatives:
Looks ok from the outside, but the room had an unpleasant smell. Everything in the room was old and tired and decor was tatty. Windows were filthy and the corridor dark and smelly. Had to unplug the fridge and the alarm clock as they both made too much noise. Booked this room for the facilities of the kitchenette, but didn’t want to stay in the room other then to sleep so didn’t use them. We overpaid for this room, I booked it months ago and paid $275 dollars for 2 nights, if I’d paid on arrival would have been a $100 cheaper, but still too much. We had to leave a $100 deposit!!!! What a joke there was nothing in the room worth a $100!! I can’t recall ever staying in a hotel where the room smelt. On moving onto my next hotel, I noticed that the washing i did that i couldn’t tumble dry and had hung up to dry, smelt of the room and had to be re washed.
Review
Don’t go by the pictures,...
Review
Very good
Review
Very good
Positives:
The staff was nice, but did not respond to problems. I don’t think they had any authority to do so.
Negatives:
There were roaches, the sink had a leak, it was stained and we could not turn the water off. There was no hairdryer provided. The “breakfast” was muffins in wrappers. We had to bring our dirty towels down to exchange for clean ones.
Review
I will NEVER stay in...
Review
Bad
Positives:
They only had muffins and oatmeal and coffee for breakfast. I was expecting something more for the price I paid
Negatives:
I didn't know I had to pay for parking so that threw me off when I arrive. also I had a different price online vs. when I arrive at hotel to pay
Review
The rooms was very nice...
Positives:
Close to everything we wanted to do! Close to the concert!
Review
Superb
Positives:
Location
Negatives:
Overpriced for a run down property
Review
Served it’s purpose for trip...
Review
Pleasant
Review
Passable
Note: It is the responsibility of the hotel chain and/or the individual property to ensure the accuracy of the photos displayed. TripsWithPets.com is not responsible for any inaccuracies in the photos.
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