DoubleTree by Hilton Key West Grand Key Resort
3990 South Roosevelt Boulevard
Key West, FL 33040, US
Key West, FL 33040, US
Pet guests are welcome at DoubleTree by Hilton Key West Grand Key Resort. Pet fee is USD $75 per stay. Pet deposit of USD $75 per stay. The number of pets allowed is 2. Pet weight limit is 75 lbs. *Dogs and cats are welcome. Pets may not be left unattended in room. Dog potty area on property.
About This Property
DoubleTree by Hilton Grand Key Resort offers free shuttle service to and from historic Old Town Key West and Key West International Airport Doubletree Resort by Hilton Grand Key Resort – Key West. Guests can take a refreshing plunge in the pool or grab a bite to eat at the on-site restaurant. Complimentary WiFi is provided for all guests. The airport is 2 minutes’ drive from the property. Rooms feature a flat-screen TV with cable channels. A small refrigerator and coffee maker are provided as well. Select rooms feature a private balcony, sofa beds, and additional living space. Bicycle rentals are available, as are launderette facilities. Guests can work up a sweat in the on-site fitness center. Serving a variety of seafood and regional delicacies, Palm Haven Restaurant offers indoor and outdoor seating. Poolside Gumbo Limbo Tiki Bar offers frozen specialty drinks and light meals. Key West Tropical Forest & Botanical Garden is 5 minutes’ drive from Doubletree Key West Resort. Smathers Beach is 5 minutes’ drive.
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Check in / Check out
Check in time:
4:00PM
Check out time:
11:00AM
Features and Amenities
- 24-Hour Front Desk
- ATM/cash Machine On Site
- Accessible Parking
- Air Conditioning
- Airport Shuttle
- Airport Shuttle (Free)
- Bar
- Bicycle Rental
- Breakfast In The Room
- Business Centre
- CCTV In Common Areas
- Concierge Service
- Contactless Check-in/check-out
- Daily Housekeeping
- Designated Smoking Area
- Dry Cleaning
- Electric Vehicle Charging Station
- Express Check-In/Check-Out
- Face Masks For Guests Available
- Facilities For Disabled Guests
- Family Rooms
- Fax/photocopying
- Fire Extinguishers
- First Aid Kit Available
- Fitness
- Fitness Centre
- Fruits
- Golf Course (within 3 Km)
- Guest Accommodation Is Disinfected Between Stays
- Guest Accommodation Sealed After Cleaning
- Hand Sanitizer In Guest Accommodation And Key Areas
- Happy Hour
- Heating
- Internet Services
- Ironing Service
- Key Card Access
- Kid Meals
- Laundry
- Lift
- Linens, Towels And Laundry Washed In Accordance With Local Authority Guidelines
- Live Music/performance
- Luggage Storage
- Meeting/Banquet Facilities
- Non-smoking Rooms
- Non-smoking Throughout
- Outdoor Furniture
- Outdoor Pool
- Outdoor Pool (all Year)
- Packed Lunches
- Paid WiFi
- Parking
- Parking On Site
- Physical Distancing In Dining Areas
- Physical Distancing Rules Followed
- Restaurant
- Room Service
- Safety Deposit Box
- Screens Or Physical Barriers Placed Between Staff And Guests In Appropriate Areas
- Security Alarm
- Shared Lounge/TV Area
- Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
- Shuttle Service
- Shuttle Service (free)
- Smoke Alarms
- Staff Follow All Safety Protocols As Directed By Local Authorities
- Sun Loungers Or Beach Chairs
- Swimming Pool
- Tour Desk
- Use Of Cleaning Chemicals That Are Effective Against Coronavirus
- Vending Machine (Drinks)
- Wheelchair Accessible
- WiFi
- Wine/champagne
Recent Reviews
Positives:
Lovely room. Friendly staff. Convenient shuttles to/from downtown Key West. Unlimited Bottled water, cookies, and coffee in the morning.
Positives:
Hotel employee was FABULOUS and made my stay even better! She deserves to be rewarded for her great service! Always went above and beyond!
Negatives:
The website says the bar serves light fare at the Gumbo Limbo Tiki bar until 11 pm but they do NOT serve anything but drinks after 9. Had to go off site for food.
Positives:
Its a resort it has all the resort amenities so therefore, very nice stay
Negatives:
Heating and cooling is centrally control and room never dropped below 76 that made the room miserable
Positives:
Location. Pool was great. Shuttle was awesome. Room was clean and great view of pool from balcony. The whole stay was great, no complaints. Free coffee downstairs I would recommend for families or couples. Duval street is close by
Negatives:
Only 1 elevator. We were on the 4th floor. Fee for bikes.
Negatives:
Very loud heating /air systems!!
Negatives:
Its only at our check out that we learned that we had to pay a 30$ fee, that gave us access to privileges like botteled water, towels at the pool, etc. We would have liked to be informed at the Check in.
Review
This guest did not leave comments about this hotel.
Positives:
it was on the island of Key West and they provided an hourly shuttlebus to "Old Town"
Negatives:
There were 2-3 shuttle buses, but they all came hourly at the same time. Would make more sense that one bus would come every 20 or 30 min to spread out the timelines.
Positives:
The pool and hot tub. Also the shuttle service to downtown was extremely helpful!
Review
This guest did not leave comments about this hotel.
Positives:
Staff was friendly, shuttle to and from downtown was nice
Negatives:
Rooms were very average and the years and wear and tear showed along with very musty upon arrival. The shuttle boarding was disorganized and the resort fee was high, especially when we were only there over night and didnt use many amenities.
Positives:
Location, cookies And water offered at front desk, transportation to downtown by hotel van. Excellent staff and front desk service.
Negatives:
No
Positives:
Pool and shuttle to downtown
Negatives:
Shower drain was slow. We reported it but they never came to fix it.
Positives:
Clean easy access nice staff
Negatives:
Resort fees and extras
Positives:
The staff were all very friendly, helpful, and courteous. The shuttles to downtown and the airport were a really nice touch. Plenty of space around the pool, and the live music on the weekends was so fun!
Negatives:
Fairly certain our room had bed bugs. After the second night we each noticed bites covering our arms and legs. At first thought it could have been mosquitoes, but each night moving forward I was awakened around 3am itching and scratching, with progressively more bites the longer we stayed. Once we checked out and moved to a different location both the bites and itching stopped. I will say we were not entirely surprised given the climate and recent outbreak in Paris, and we saw no obvious signs of an infestation in the room.
Review
Good value. The on-site food/drink options, and shuttle were very convenient!
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