The Ponce St. Augustine Hotel
1111 North Ponce De Leon Boulevard
St Augustine, FL 32084, US
St Augustine, FL 32084, US
The Ponce St. Augustine Hotel welcomes four-legged guests at their pet-friendly accommodation. Pet fee USD 30 per pet, per night. The number of pets allowed is 2. Pet weight limit is 30 lbs.
About This Property
Overlooking the San Sebastian River, The Ponce St. Augustine Hotel is located in the historic district, 1.1 mi from the Castillo de San Marcos National Monument. It features free WiFi, and an outdoor pool. A cable TV with DVD player is featured in each room at this hotel. Guests will enjoy the convenience of a refrigerator, microwave, and a coffee-maker. The air-conditioned rooms include ironing facilities and a private bathroom with a hairdryer. Guests are welcome to use the business center and laundry facilities at this pet-friendly hotel. A 24-hour front desk and free parking are also offered. Saint Augustine city center is a 4 minutes' drive from The Ponce St. Augustine Hotel. The Saint Augustine Alligator Farm and Zoo is just 3 mi away. Shopping at the Saint Augustine Outlets is 7 mi away.
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Check in / Check out
Check in time:
4:00PM
Check out time:
11:00AM
Features and Amenities
- 24-Hour Front Desk
- 24-hour Security
- ATM Or Cash Withdraw On Site
- Air Conditioning
- Air Conditioning In Public Area
- Balcony/terrace
- Bar
- CCTV Security In Common Areas
- Cashless Payment Available
- Cleaning Products Available
- Closet
- Contactless Check-in/out
- Daily Disinfection
- Daily Housekeeping
- Designated Smoking Area
- Desk/workspace Available
- English
- Exterior Corridor
- Facilities For Disabled Guests Available
- Family Rooms
- Fire Extinguishers
- Fireplace
- First Aid Kit Available
- Free Face Masks
- Free Parking
- Free Wi-Fi
- Gift/souvenir Shop
- Golf Course
- Guests Can Opt-out Of Daily Cleaning Service
- Hand Sanitizer In Guest Accommodation And Key Areas
- Heating
- Heating In Public Area
- Hot Tub/Whirlpool
- Hygiene Certification
- Individually-wrapped Food Options
- Indoor Pool
- Invoices
- Ironing Amenities
- Kid-friendly Dinning
- Kitchenware
- Laundry Services
- Linens
- Microwave
- Mirror
- Non-Smoking Rooms Available
- Non-smoking Property
- On-site Accessible Restaurants/lounges
- On-site Parking
- Outdoor Pool
- Outdoor Recreational Features
- Pets Allowed (charges May Apply)
- Physical/social Distancing Guidelines
- Professional Cleaning Services
- Protective Screen Or Physical Barriers In Appropriate Areas
- Refrigerator
- Restaurant(s)
- Room Towels Provided
- Safety Chain And/or Latch On Doors Available
- Separate Shower/bathtub
- Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
- Smoke Alarms
- Spa Services
- Staff Trained In Safety Protocol
- TV & Movies/Shows
- Telephone
- Temperature Check For Guests And Staff
- Ticket Services
- Toiletries Provided
- Tour Services
- Vending Machine
- Wheelchair Accessible
Recent Reviews
Positives:
Was not in the hotel during the day so no opinion
Negatives:
No applicable answer
Review
Was there for a wedding,...
Positives:
The staff here is great, no matter who you are what you look like or how many kids you have, The staff is very pleasant and the manager of the entire hotel definitely takes pride in her job. She actually comes out and talks to the customers, smiles and makes you feel welcome. I couldn't believe it. I don't think I've ever stayed in a hotel where I thought everything I do or everywhere I go or whatever I need is so comfortably easy and pleasant even to experience. Whatever you're doing keep doing it. Hotels of higher stature should take lessons from you. Very very satisfied. GIVE MANAGEMENT A RAISE. RAISE I SAY!!! AWESOME
Negatives:
Uuuuuuuuummmmmmmmmm............ I can't think of anything
Review
University of Customer Satisfaction
Review
Good
Positives:
Loved the area...close to town, but not too close.
Negatives:
Not crazy about flooring in 121...have had surgery in last month and walker wasn't smooth on tile.
Review
Superb
Review
Exceptional
Positives:
Awesome location staff great
Negatives:
All good
Review
Perfect had a amazing time
Positives:
We were given a room away from the railroad tracks, so we were not awakened by the train. The bed and pillows were comfortable. We received DAILY housekeeping which was a pleasant surprise. The pool area was nice. Location to downtown was good - Able to take backroads to avoid a lot of traffic.
Negatives:
The property does not have an elevator and our room was on the second floor, but the do offer luggage carts once you are able to carry all of your luggage up the stairs. The shower had NO pressure. The "fart fan" in the bathroom didn't work. The room included 3 different remotes to operate the TV - confusing. Multiple times throughout our stay we encountered people sitting on the stairs smoking marijuana. We wouldn't allow our teenagers to to be alone at the pool after dark.
Review
Okay if your on a...
Positives:
Location was superb!! Room size was large enough for my family of 5!!
Negatives:
The water pressure in the shower was definitely not the best but it was okay!!
Review
Overall GREAT experience and would...
Positives:
Location was good. Friendly staff
Review
Superb
Positives:
It would of been nice to include the breakfast in our stay since we end up paying to eat
Negatives:
Pool water was very cold and didn't enjoy it
Review
Very good
Positives:
All is good except for the slow shower drain which was brought to the staff attention on check out.
Negatives:
To
Review
Comfy room, ac working well...
Positives:
The convenience of the location the restaurant downstairs the pool was very big hot tub worked everything was perfect
Negatives:
Nada
Review
Exceptional
Positives:
Everything! It was beautiful and simple. There was a nice pool area and hot tub as well as a nice restaurant. View of the bay/inlet was absolutely stunning. Rooms were as expected, comfortable, and clean. Staff was kind.
Negatives:
The only downside which was completely ignorable for us was it’s situated infront of very busy rail road tracks
Review
Perfect we will be back
Positives:
Next door to Trolley and reasonably priced. Rooms faced the water. Very clean.
Negatives:
No complaints
Review
Trolley is next door
Positives:
The location to old town St Augustine, FL walking distance/
Negatives:
03/31-04/03 RM 124-The fitted sheet on the beds needed to be changed out and machine washed with bleach and whiten.
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