Andaz Savannah-a concept by Hyatt

Negatives: We used the valet parking. It was 4pm check-in when we arrived, and it appeared that there was only one valet for several cars. We had to circle the block for twenty minutes waiting to pull up. I actually got out of the car and completed checking in before my husband parked. Our first morning at breakfast, my eggs were wrong. The server stumbled over what they were supposed to be when delivering them. She knew it wasn't right. I did not send them back because it had taken so long to receive our coffee and water. Breakfast was included, but all that was explained was that we ordered off the menu. What breakfast included means a 50 dollar credit is applied, which is fine but that is useful to know when ordering. One day, a gratuity was automatically added, and the next it was not. It lacked a bit of consistency. I was not happy with the view. The description on booking says "with terrace and a view". It means you will be looking at the pool and a flat area they call a terrace. I mistakenly thought terrace meant a little outdoor space like a balcony, not communal space by the pool. I would stay there again, but I would select a different room.

Negatives: bathroom sink did not drain

Negatives: Nothing

Negatives: I got this room anticipating it to have a balcony and “seating room” however it had neither. When addressed with hotel they stated Booking.com give false descriptions and there was nothing they could do. Almost $600 for one night, MY WEDDING NIGHT & was far underwhelming.

Negatives: nothing every thing was great

Negatives: You figure it out smart people

Negatives: The large extractor fans on each floor - ask to be in a room away from them, like I said, the staff are fantastic and will move you if they can. The lifts (very slow).

Negatives: The hotel property is pretty old and not maintained so well. Room is very noisy at night, we were on the park side during the weekend. They charge $49 /day for parking. Do yourself a favor and skip breakfast, it gives you 50 dollars a day at their cafe which is terrible.

Negatives: Lobby had a strong perfume like smell (air freshener?) Room had a somewhat strong perfume smell.

Negatives: Rooms needed to be updated. Bathrooms were old and the shower looked like something in a locker room. The regular king room was very small. We moved to a larger room and that room had no working air conditioner. Some snacks are provided for free, but we were there for four days and they were never replaced. No maid service unless requested. Also they have a very late check in at 4:00. We were unable to check in any earlier.

Negatives: The room service is not always consistent, though it was better this stay.