The Westin Michigan Avenue Chicago
909 North Michigan Avenue
Chicago, IL 60611, US
Chicago, IL 60611, US
The Westin Michigan Avenue Chicago is pet friendly. The number of pets allowed is 1. Pet weight limit is 50 lbs. **In common areas, pets must be on leash or in carrier.
Book Now from $139/night
About This Property
Located in the center of the luxury shops, world-famous restaurants and vibrant nightlight of the Magnificent Mile, this luxurious downtown Chicago hotel is located directly across from the John Hancock Center and offers first-class amenities, including a renowned boutique spa and a fine dining restaurant. Every room at The Westin Michigan Avenue Chicago provides a 55-inch flat-screen LCD TV and a large work desk with ergonomic chair. Luxury linen and bedding is also included. Featuring award-winning prime steaks and fresh seafood, The Grill on the Alley offers fine dining, on-site, for breakfast, lunch and dinner. Café A La Carte serves freshly brewed Starbucks coffee and fresh baked breads throughout the day. 24-hour room service is offered for guest convenience. Iconic Lake Michigan and Oak Street Beach are also only moments away from the hotel. The Art Institute of Chicago and Navy Pier are both a 10-minute drive away. The Chicago Red Line subway station is 2133 feet away.
Room Types
Traditional, Guest room, 1 King (non-refundable)
Spacious Deluxe, Guest room, 1 King (non-refundable)
The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees.
Check in / Check out
Check in time:
3:00PM
Check out time:
12:00PM
Features and Amenities
- 24-Hour Front Desk
- 24-hour Security
- Accessible Parking
- Air Conditioning
- All Plates, Cutlery, Glasses And Other Tableware Have Been Sanitized
- Bar
- Beach
- Business Centre
- CCTV In Common Areas
- CCTV Outside Property
- Car Hire
- Cashless Payment Available
- Concierge Service
- Contactless Check-in/check-out
- Express Check-In/Check-Out
- Face Masks For Guests Available
- Facilities For Disabled Guests
- Fax/photocopying
- Fire Extinguishers
- Fitness
- Fitness Centre
- Food Can Be Delivered To Guest Accommodation
- Guest Accommodation Is Disinfected Between Stays
- Guests Have The Option To Cancel Any Cleaning Services For Their Accommodation During Their Stay
- Hand Sanitizer In Guest Accommodation And Key Areas
- Heating
- Higher Level Toilet
- Internet Services
- Key Card Access
- Lift
- Linens, Towels And Laundry Washed In Accordance With Local Authority Guidelines
- Lower Bathroom Sink
- Luggage Storage
- Meeting/Banquet Facilities
- Mobile App For Room Service
- Non-smoking Throughout
- Paid WiFi
- Parking
- Parking Garage
- Parking On Site
- Physical Distancing In Dining Areas
- Physical Distancing Rules Followed
- Restaurant
- Safety Deposit Box
- Shared Lounge/TV Area
- Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
- Smoke Alarms
- Spa And Wellness Centre
- Staff Follow All Safety Protocols As Directed By Local Authorities
- Toilet With Grab Rails
- Tour Desk
- Use Of Cleaning Chemicals That Are Effective Against Coronavirus
- Valet Parking
- Wheelchair Accessible
- WiFi
Recent Reviews
Review
Very good
Positives:
Location is great!!
Negatives:
Maybe rooms are a bit old
Review
Very good
Positives:
Centrally located, nice food amenities and good room. Having $25 food credit was very convenient. It was a madhouse with st Patrick’s day but the service workers did a wonderful job keeping it clean and being courteous and helpful
Negatives:
Expensive parking, pillows were slightly uncomfortable but it wasn’t horrible
Review
Great hotel in great area
Positives:
The view and location
Negatives:
The bathroom light wasn’t working properly
Review
Great time
Positives:
The location was great. Room service was available until 11:00pm.
Negatives:
The staff was not helpful. Our original reservation could not be located but my confirmation stated that it was a prepaid booking. The front desk staff offered zero solutions. I ended up securing a new booking and ended up paying for 2 rooms on 2 separate bookings. I was told they couldn’t locate the first reservation and there was nothing they could do.
Our room was incredibly hot the entire stay. We adjusted the thermostat but the temperature never dropped. Maintenance was notified, I guess they came to the room while we were out and they couldn’t solve the problem so they left a box fan which meant we still had a hot room but now we had a hot room and a loud box fan to move the hot air around. I sweat through my pajamas both nights.
Our room had 2 towels when we arrived. We asked for more towels since we had 2 guests staying in the room, housekeeping first asked if we paid for housekeeping before they brought the requested towels. When the towels were brought to the room, housekeeping removed the 2 towels that were there and replaced with 2 new towels. We still ended up with only 2 towels.
Housekeeping never showed up to clean our room — and yes, we did pay for housekeeping. I made the bed on my own.
I noticed a pile of trash that remained in the corner of the elevator for a full 12 hours — during the day shift. Having the experience we had with housekeeping and the rest of the staff, this shouldn’t have surprised me.
Review
I stayed at the Congress...
Review
Exceptional
Positives:
The property was prime location. We were able to walk almost everywhere!
Negatives:
N/A
Review
We visited with some friends...
Review
Great stay. Will visit again!
Review
Exceptional
Review
Very good
Positives:
Friendly personal great service
Negatives:
Nothing
Review
Westin a great place near...
Positives:
It was clean and well run!
Positives:
The location was great!
Negatives:
The hotel needs to improve the cleanliness in the rooms and public space. The room was very dusty. The rooms dated especially the bathrooms. The so called "Heavenly" beds are far from Heavenly. The sheets felt like paper, didn't sleep well either night.
Review
This guest did not leave comments about this hotel.
Positives:
Very convenient location, great spot. Very clean and nice
Review
Comfortable and nice
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