MainStay Suites Dubuque at Hwy 20
1275 Associates Drive
Dubuque, IA 52002, US
Dubuque, IA 52002, US
MainStay Suites Dubuque at Hwy 20 welcomes four-legged guests at their pet-friendly accommodation. Pet fee is USD $20 per pet, per night. The number of pets allowed is 2. Pet weight limit is 35 lbs. *Dogs and cats are welcome. Pets may not be left in room unattended. Dog potty area on property.
About This Property
Conveniently located two blocks from the junction of Highway 20 and Highway 32, the MainStay Suites hotel in Dubuque is just minutes from the downtown area. Dubuque Arboretum and Botanical Gardens, Loras College, Clarke College, Diamond Jo Casino and the University of Dubuque are all close to this hotel. The Mississippi River is nearby and provides the perfect backdrop for recreational activities like biking, hiking, bowling, skating, golfing, skiing and boating. A number of shopping centers like the Kennedy Mall can be found nearby. Several restaurants are in the vicinity. Hotel features include: Fully equipped kitchens, weekly housekeeping service, free continental breakfast, free premium cable television with movie channels, free wireless high-speed Internet access and free weekday newspaper. This hotel also offers amenities like free local calls, free coffee, on-site exercise room and outdoor courtyard with barbecue grills. Corporate travelers to this Iowa hotel will appreciate conveniences afforded in the business center like access to fax service. All spacious suites are equipped with kitchens that include refrigerators with freezers, microwaves, dishwashers, two-burner cooktops, sinks with disposals, coffee makers, toasters, cookware and utensils. All suites also include sofa sleepers, irons, ironing boards and cable television. Nonsmoking rooms are offered. Laundry facilities and a newsstand are located on the premises. Valet cleaning service is offered. Ample on-site parking is available and can accommodate most cars, trucks and busses.
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Check in / Check out
Check in time:
3:00PM
Check out time:
12:00PM
Features and Amenities
- 24-Hour Front Desk
- Access To Health Care Professionals
- Air Conditioning
- Air Conditioning In Public Area
- BBQ Facilities
- CCTV Security In Common Areas
- Cashless Payment Available
- Cleaning Products Available
- Coffee/tea Maker
- Contactless Check-in/out
- Daily Disinfection
- Designated Smoking Area
- Electric Vehicle Charging Station
- Elevator
- English
- Facilities For Disabled Guests Available
- Family Rooms
- First Aid Kit Available
- Fitness Center
- Free Breakfast
- Free Face Masks
- Free Parking
- Free Wi-Fi
- Gift/souvenir Shop
- Golf Course
- Guests Can Opt-out Of Daily Cleaning Service
- Hair Dryer
- Hand Sanitizer In Guest Accommodation And Key Areas
- Heating In Public Area
- Hygiene Certification
- Individually-wrapped Food Options
- Ironing Amenities
- Kitchen
- Kitchenware
- Laundry Services
- Meeting/Banquet Facilities
- Microwave
- Non-Smoking Rooms Available
- Non-smoking Property
- On-site Parking
- Pets Allowed (charges May Apply)
- Physical/social Distancing Guidelines
- Protective Screen Or Physical Barriers In Appropriate Areas
- Room Service
- Safety Deposit Box
- Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
- Sofa
- Staff Follow All Safety Protocols As Directed By Local Authorities
- Staff Trained In Safety Protocol
- TV & Movies/Shows
- Toiletries Provided
- Vending Machine
Recent Reviews
Positives:
The room was nice and clean.
Negatives:
That the girl at the desk didn't speak English well. We had a hard time understanding her. And she had a hard time understanding us.
Review
Good
Review
Exceptional
Positives:
It was dirty and the halls were dark. Our microwave wasn’t cleaned and our door didn’t lock well
Negatives:
It was dirty
Review
We were trying to save...
Positives:
I like the fact that I was able to bring the family dog and the fact it had a sofa bed and fridge and stove.I was not told I would be charged an additional $30 day for his stay and it wasn’t posted no where. Also very little to none internet the breakfast was not fresh and blah the facility was decent the staff you had to chase down wasn’t very present but for 3 nights for a family of 4 minus the dog affordable.
Negatives:
The additional $30 a day for my dog,the breakfast ,no internet and the lack of presence of staff.
Review
If you are looking for...
Positives:
the kitchenet
Review
Very good
Negatives:
TV channels, even no local channels available.
Review
Good
Review
Exceptional
Review
Good
Review
Poor
Positives:
The health department needs to be called on this hotel. I have numerous pictures and it was disgusting and filthy. I refused to stay in the first two suites I was shown and only stayed in the 3rd because it was too late. Refund needed
Negatives:
Refund please, it was filthy and needs to be inspected by the health department
Positives:
The receptionist was very friendly. The price was affordable.
Negatives:
Almost nothing worked in the hotel room. Shower head was broken, water just kind of sprayed in every direction other than where it should. TV did not work. Only one lamp worked in the room. Microwave also did not work. Fridge looked like it rolled down Sundown Mountain. The pull out mattress can only be described as “scary”. Several mystery stains added some color to the walls. One night was more than enough.
Review
Unpleasant
Positives:
Breakfast was good for being continental. Glad to have a lot of pillows on my bed.
Negatives:
Wasnt going to let me check in early until another family showed up then I could. My room plastic bag on smoke detector, almost fell off toilet due to seat not being screwed on, shower not clean, and tv didnt work until front desk worker messed with it.
Positives:
Bed was comfortable. Quiet. Good price.
Negatives:
Moved to another room because of faulty TV, lamp, dirty bathroom and kitchen. 2nd room was dirty as well. Both had soap residue in shower that I didn't even use it. All 3 mirrors dirty and microwaves dirty . Floors unclean in both kitchens. Stayed there a few years ago and liked it . Quality has since suffered. Not returning.
Review
I would only go there...
Positives:
The front desk clerk in the morning was amazing.
Negatives:
Paper thin walls, From 8:30pm-12:30am, when I complained, could hear the bass from the second floor, and the room next to mine, could literally hear every words they were screaming at each other. Then the door deadbolt would not unlock, could not get out.
Positives:
The breakfast was good and it was close to the location where I needed to go
Negatives:
The desk clerk that was not very friendly, didnt even crack a smile the room was filthy. There was a used dental pic under the couch. There was a used napkin behind the nightstand, and there was stuff splattered on the wall in the kitchen.
Review
I would not stay here again. The walls were also very thin. You could hear everything that was going on down your hallwa
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