Ramada Limited Mount Sterling

Negatives: Wished our room had a mini fridge and microwave but again, it was clean, comfortable, and staff was nice.

Negatives: The bad, however, started with check in. Had reservation for close to a month, and confirmed the day of travel that we would be there but arriving a bit late. Reserved a king room. Arrived and although very friendly, the front desk said all the king rooms were “locked” and couldn’t be assigned. So my wife and I slept in two different beds, as the room was two twins. Then, there were no additional outlets near the beds, or lamps that provided USB ports, so we unplugged the clock and lamp to charge our phones. —woke up in the morning and only one of the outlets worked, so we had to switch to a Mother outlet before checkout. Then there’s the bathroom: the drain in the shower had a huge button that said “push” but it wasn’t working, so it completely blocked the drain. I had to get a wash cloth, pull the plug as hard as I could and place a the cloth there to allow the water to drain. Also, the toilet was very clean, but the lid had dark scratches on it that made it look dirty, and the bathroom light cover was full of what looked like dead insects (it could have been insulation or dirt, but perception). Overall, it was clean and comfy… but not what we booked and still needs to work on the modernization.

Negatives: Everything needs improvement, I thought because it was a hotel and a lil pricey I wouldn’t deal with drugs locals using it for a party spot .

Negatives: Had no fridge and microwave. No way to keep drinks and leftover food cold.

Negatives: First room wad dirty. In second room TV wasn't working correctly and had no hot water until next morning

Negatives: Noisy, No hot water at all to take a shower and no one seemed to care or offer a discount.

Negatives: Breakfast was not so good, pastries were old, coffee was terrible , Everything in the room was unplugged- lights tv - puzzling. The light beside the bed would not stay plugged in,

Negatives: Child size toilets

Negatives: There wasn't much to choose from for breakfast. The only hot items were biscuits and sausage patties. One of the reasons I chose this property is that they have a pool and hot tub. Only to find out as we were checking in that they didn't have any water in them and were closed. Very disappointing. This should be marked on their website!

Negatives: Breakfast was not very good coffee bitter with no French vanilla creamer. Breakfast staff didn't show up which left the front desk clerk doing her job and the other person job but she did it with a smile on her face. Room did have a pee smell but was clean. Our TV didn't play well. It looked like some one drop it and messed up the picture.