Ace Hotel New Orleans
600 Carondelet Street
New Orleans, LA 70130, US
New Orleans, LA 70130, US
Ace Hotel New Orleans welcomes four-legged guests at their pet-friendly accommodation. The number of pets allowed is 1. **In common areas, pets must be on leash or in carrier.
About This Property
Located in the Warehouse District of New Orleans, within a 5-minute walk to Harrah's Casino, Ace Hotel New Orleans features a rooftop bar and award-winning restaurant. The hotel has a seasonal outdoor pool, fitness center, and guests can enjoy live music on-site. Rooms offer a flat-screen TV, refrigerator and fully-stocked mini-bar. A seating area is included for your convenience. Every room has a private bathroom with bathrobes and upgraded bath products. The hotel is decorated with artwork from local artists and friends of the property. You will find gift shops and several meeting spaces at the property. Valet parking is available on site day and night. Room service is available. Stumptown Coffee Roasters, the on-site coffee shop, offers coffee drinks and refreshments. Josephine Estelle serves Italian cuisine with a Southern flare. Guests can enjoy oysters and craft cocktails at SeaWorthy. The French Quarter is 1 mi from the property.We are 10 minutes walk from The Mercedes-Benz Superdome. The nearest airport is Louis Armstrong New Orleans International Airport, 11 mi from the property.
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Check in / Check out
Check in time:
3:00PM
Check out time:
12:00PM
Features and Amenities
- 24-Hour Front Desk
- 24-hour Security
- ATM Or Cash Withdraw On Site
- Accessible Toilet
- Air Conditioning
- Allergy-free Rooms Available
- Balcony/terrace
- Bar
- Bicycle Rental (charges May Apply)
- CCTV Security In Common Areas
- Coffee Shop
- Concierge Services
- Daily Housekeeping
- Designated Smoking Area
- Electronic Room Key
- Elevator
- Evening Entertainment
- Facilities For Disabled Guests Available
- Fax/photocopying
- Fire Extinguishers
- Fitness Center
- Free Wi-Fi
- Garden
- Happy Hour
- Heating
- Indoor Parking (charges May Apply)
- Kid-friendly Dinning
- Kids' Pool
- Laundry Services
- Live Entertainment
- Lower Bathroom Sinks Available
- Luggage Storage & Lockers
- Meeting/Banquet Facilities
- Nightclub/DJ
- Non-Smoking Rooms Available
- Non-smoking Property
- On-site Parking
- Outdoor Pool
- Parking Available
- Parking Available (charges May Apply)
- Pets Allowed (charges May Apply)
- Pool With View
- Poolside Bar
- Restaurant (special Diets Available)
- Restaurant(s)
- Room Service
- Room Service Available
- Safety Deposit Box
- Smoke Alarms
- Sun Deck
- Sun Loungers Or Beach Chairs
- Swimming Pool
- Temporary Art Galleries
- Valet Parking (charges May Apply)
- Wheelchair Accessible
- Wine/champagne
Recent Reviews
Positives:
The aesthetics of the hotel was beautiful! The staff was nice as well
Negatives:
The cleanliness of the room
Review
Superb
Positives:
The property was very well located in regards to the French Quarter and other tourist areas. There are also restaurants and coffee places nearby. Of course the restaurant connected to the hotel is fantastic. I also like that the property seem to be ingratiated with events from people in the community, you could see that people knew about the place, especially those who are not tourist. The property leaned to me to be more of a vibe for folks in their late 20s, 30s and even up to mid 40s as far as the Events in the bar area and on the rooftop. so definitely millennials or a little older than that, but I thought it was the perfect fit for that kind of crowd.
Also something to be noted: we arrived very late to the hotel. It was almost midnight so I called the hotel a few hours ahead of time while I was boarding my flight to let them know that It wouldmt be late and they quickly told me that wouldn’t be a problem. They sent me an email link to early check-in so I would just be able to quickly Show my ID and get my room key right away and it all worked out perfectly so I was thankful for that.
Negatives:
we stayed in was a king bed (I personally thought the bed was pretty comfortable). These are nitpicky things, but the walls are dark and it was hard to locate the light switches in the room also because the ceilings are so tall I almost wish that they would have lighter paint to make the room seem a little more, but I understand that the vibe of the hotel is like a voodoo-y dark vibe.
Review
Beautiful property, Moody lighting great...
Positives:
Beautifully designed
Negatives:
No tea or coffee in rooms. Cleaning rooms done late
Review
Good location, comfortable
Positives:
Location, decor, room size, facilities
Negatives:
No coffee pot in room, would have lived more healthy in room snack options, no room service on Saturday or Sunday
Review
Beautiful hotel, lovely room, excellent...
Positives:
Overall decent but having recently stayed in the Ace Hotel in Kyoto (which was an outstanding experience), we came with high expectations that in the end did not quite measure up.. location and overall decor of the hotel were great and the rooftop pool is fantastic
Negatives:
Most uncomfortable of our entire stay, very hard. No coffee in the room which is not the usual 4 star standard. Last but not least - the staff were professional but seemed very disinterested, received a rather cool welcome and this theme continued throughout our stay with every interaction with the hotel staff.
Review
Good
Positives:
We loved everything about the property. The room was gorgeous, the lobby, pool and restaurant were well designed and comfortable. We will probably make it our New Orleans hotel every time we go back.
Negatives:
The pillows are way too thick! Probably the thickest pillows I’ve ever seen at a hotel. They were uncomfortable to sleep with. I still give this hotel a 10/10 though.
Review
Amazing hotel. Booking here again...
Positives:
Pool
Negatives:
Plain room 806
Review
Nice
Positives:
Great pool area on the roof.
Negatives:
Dark, strange rooms w cold tile floors. First room right next to the elevator and very noisy, terrible water pressure. Then moved to a better room, but still dark.
Review
Would not stay again.
Positives:
My room was beautiful and a really good size, the hotel was in a good location and the rooftop pool was really nice, in the summer will be fantastic.
Negatives:
Nothing, everything was fine. At check in they overcharged my card and they had issues taking the deposit on my amex, but these things happen and it's all sorted.
Review
Beautiful hotel
Positives:
Beautiful old ambiance
Great restaurant
Coffe shop was great
Pool!!!!!
Negatives:
No sofa even if described as furniture item in the room
Nothing to put staff on except two small word chairs
No coffee maker
No luggage rack
No extra blankets (had to ask)
Lamp on night stand was broken
Scuff marks on floor
Review
Trading amenities for ambiance and...
Positives:
Very much liked the style and vibe. Appreciated the on site restaurant and rooftop bar. Location was right where we wanted to be with several nearby restaurants.
Negatives:
Wish the bed was a little more comfortable.
Review
Overall a wonderful stay.
Positives:
Spacious, clean, quiet room.
Negatives:
Clogged sink that was not fixed after complaining, dark room, difficult to see inside cabinet/wardrobe, snacks not replenished, no "do not disturb" tag available.
Review
Great location, friendly staff, clean,...
Positives:
The retro decor was very appealing!
Negatives:
My wife was very uncomfortable using the shower . The black tile and lack of grab bar was scary for her!
Review
Perfect location for the places...
Review
Superb
Review
Exceptional
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