Embassy Suites by Hilton Detroit - Livonia/Novi
19525 Victor Parkway
Livonia, MI 48152, US
Livonia, MI 48152, US
Pet guests are welcome at Embassy Suites by Hilton Detroit - Livonia/Novi. Pet fee is $50/stay (1-4 nights) $75/stay (5+ nights). The number of pets allowed is 2. Pet weight limit is 75 lbs. No breed restrictions. *Dogs and cats are welcome.
Book Now from $162/night
About This Property
This Livonia hotel is located directly off Interstate 96. It features an indoor pool, 24-hour fitness center and spacious, all-suite accommodations furnished with microwaves and refrigerators. The Embassy Suites by Hilton Detroit-Livonia/Novi is located only a short drive from the theaters, nightclubs, restaurants and casinos of Detroit city center. The offices of Ford, 9.8 ft and Quicken Loans are also nearby. Guests at the Detroit-Livonia/Novi Embassy Suites by Hilton can enjoy a cooked-to-order breakfast as well as free snacks and drinks at the evening reception.
Room Types
1 King Balcony Non-Smoking (refundable)
King High Floor Non-Smoking (refundable)
King Balcony High Floor Non smoking (refundable)
2 Double Basic Non-Smoking (refundable)
2 Double Beds Balcony Non-Smoking (refundable)
1 King Premium Suite Non-Smoking (refundable)
1 King Presidential Non-Smoking (refundable)
The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees.
Check in / Check out
Check in time:
4:00PM
Check out time:
11:00AM
Features and Amenities
- 24-Hour Front Desk
- ATM/cash Machine On Site
- Air Conditioning
- All Plates, Cutlery, Glasses And Other Tableware Have Been Sanitized
- Bar
- Business Centre
- Cashless Payment Available
- Contactless Check-in/check-out
- Dry Cleaning
- Electric Vehicle Charging Station
- Express Check-In/Check-Out
- Face Masks For Guests Available
- Facilities For Disabled Guests
- Family Rooms
- Fax/photocopying
- First Aid Kit Available
- Fitness
- Fitness Centre
- Food Can Be Delivered To Guest Accommodation
- Free Parking
- Golf Course (within 3 Km)
- Grocery Deliveries
- Guest Accommodation Is Disinfected Between Stays
- Guest Accommodation Sealed After Cleaning
- Guests Have The Option To Cancel Any Cleaning Services For Their Accommodation During Their Stay
- Hand Sanitizer In Guest Accommodation And Key Areas
- Heated Pool
- Heating
- Hot Tub/jacuzzi
- Indoor Pool
- Indoor Pool (all Year)
- Internet Services
- Laundry
- Lift
- Linens, Towels And Laundry Washed In Accordance With Local Authority Guidelines
- Luggage Storage
- Meeting/Banquet Facilities
- Minimarket On Site
- Non-smoking Rooms
- Non-smoking Throughout
- Outdoor Furniture
- Paid WiFi
- Parking
- Parking On Site
- Physical Distancing In Dining Areas
- Physical Distancing Rules Followed
- Restaurant
- Screens Or Physical Barriers Placed Between Staff And Guests In Appropriate Areas
- Security Alarm
- Shallow End
- Shared Lounge/TV Area
- Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
- Smoke Alarms
- Staff Follow All Safety Protocols As Directed By Local Authorities
- Sun Loungers Or Beach Chairs
- Sun Terrace
- Swimming Pool
- Use Of Cleaning Chemicals That Are Effective Against Coronavirus
- Wheelchair Accessible
- WiFi
- WiFi Available In All Areas
Recent Reviews
Review
Exceptional
Positives:
Hotel was clean enjoyed the complimentary drinks restaurant food was great and breakfast was amazing SLS staff was very friendly and accommodating definitely will be back .
Review
Exceptional
Review
Good
Positives:
nothing they charged my card 560.20 twice tth
Negatives:
they chargerd my card twice! for 560.20
Review
they need to take there...
Positives:
Everything was perfect. I am appreciative of the accommodating tactics.
Negatives:
My room smoke detector was missing
Review
Superb
Review
Exceptional
Review
Very good
Positives:
Friendly staff, clean rooms, nice pool, great breakfast.
Negatives:
The pool was way over crowded so my family could barely use it.
Review
It was nice
Positives:
I literally liked everything about the hotel. The staff was amazing & very helpful. I traveled with a small child & her needs were met as well. Definitely will be staying here again.
Negatives:
N/A.
Review
Loved my stay, will be...
Positives:
The location was exactly where we wanted to be, easy to find right off of the highway. The breakfast was decent and the room was (mostly) pleasant.
Negatives:
I usually really enjoy staying at Embassy Suites.
Check in took a long time with only four parties ahead of me in line, and the staff did not seem to be in any hurry. Once I was given keys, it turned out the room we were given was occupied. We opened the door to see all of their personal items unpacked. Luckily they were not there, which would have been very uncomfortable - but it did not give me a great feeling to know this can happen. We then had to haul our kids back down with all of our bags to get another room. I got a quick apology and new keys to a different room, but overall they did not seem concerned that this happened.
We discovered at 10pm when trying to get our kids to bed that the sofa bed did not have any bedding on it other than a mattress pad - which had a suspicious red stain on it. There was no extra bedding at all in the room. I called down to request more, and 15 minutes later my wife called to check. She was told, "you're not the only people we need to get to, we'll be there soon." 25 minutes total to get any bedding from housekeeping, but the kids were not about to sleep on that mattress after seeing that stain on the pad. We covered the couch in sheets and blankets, but it was a very uncomfortable night sleep for all of us. They did offer to let us move rooms, by that time we were exhausted and not about to pack up and move to a different floor.
Also the website with access to all the details on the hotel is not complete. I tried to find where ice machines were, and what time food was served. There were no details filled in (you need to scan a QR code, no booklets about hotel details). For example, the website said, "Ice machines are located [insert location here]." "Room service is served until [insert time here]".
Overall the staff was helpful via text (which is where I was offered a new room), but the front desk staff was not very friendly.
Review
Multiple errors hampered out stay,...
Review
Exceptional
Review
Very good
Negatives:
The breakfast table had 3 empty spots where food should have been there wasn’t a lot of fruit to choose from and breads where limit. I wasn’t terrible but the last embassy suites I stay at had a much better selection.
Review
It was pretty good
Positives:
Suit
Negatives:
Empty liquor bottles left in my room that my 14 yr old son found. Toilet backed up no one came to fit it until we were checking out and I called earlier morning.
Review
Ok but needs work
Positives:
Very nice and friendly staff. Kept me up to date on any happenings via text message and responsed.
Negatives:
Mattress needed replaced. I let them know.
Review
I had a very nice...
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