The Elms Hotel & Spa a Destination by Hyatt Hotel
401 Regent Street
Excelsior Springs, MO 64024, US
Excelsior Springs, MO 64024, US
The Elms Hotel & Spa a Destination by Hyatt Hotel welcomes four-legged guests at their pet-friendly accommodation. Pet fee USD 50 per accommodation, per stay maximum USD 50 per stay.
Book Now from $165/night
About This Property
Located in Excelsior Springs, this resort offers a decadent day spa, which includes massage services, sauna and stream treatments. The resort is 5 minutes’ walk from the Historic Hall of Waters. Guestrooms at the The Elms Hotel & Spa, a Destination by Hyatt Hotel are modern and bright. The rooms include a flat-screen TV, microwave and refrigerator. Guests can swim in the pools or work out in the fitness center. The property offers hiking and biking trails. A horseshoe and volleyball court are available seasonally on-site. The Elms Hotel & Spa, a Destination by Hyatt Hotel is 2 miles from the Excelsior Springs Golf Course. The Ameristar Casino is 35 minutes’ drive from the resort.
Room Types
1 King Bed (refundable)
1 Queen Bed Deluxe (refundable)
2 Queen Beds (refundable)
Parlor Suite with 1 King Bed (refundable)
Royal 1 King Bed (refundable)
Parlor Suite with 2 Queen Beds (refundable)
Signature Suite King (refundable)
The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees.
Check in / Check out
Check in time:
4:00PM
Check out time:
12:00PM
Features and Amenities
- 24-Hour Front Desk
- ATM Or Cash Withdraw On Site
- Adapter
- Air Conditioning
- Air Conditioning In Public Area
- Airport Shuttle (charges May Apply)
- Alarm Clock
- Alternative Meal Arrangement
- Balcony/terrace
- Bar
- Bicycle Rental (charges May Apply)
- Carpeting
- Cashless Payment Available
- Cleaning Products Available
- Closet
- Coffee Shop
- Coffee/tea Maker
- Concierge Services
- Designated Smoking Area
- Desk/workspace Available
- Elevator
- English
- Entertainment Services
- Express Check-In/Check-Out
- Facilities For Disabled Guests Available
- Family Rooms
- Fan
- Fire Extinguishers
- First Aid Kit Available
- Fitness Center
- Food Delivery
- Free Parking
- Free Wi-Fi
- Game Room
- Golf Course
- Guests Can Opt-out Of Daily Cleaning Service
- Hair Dryer
- Hair/Beauty Salon
- Hand Sanitizer In Guest Accommodation And Key Areas
- Heating
- Heating In Public Area
- Hiking
- Hot Tub/Whirlpool
- Individually-wrapped Food Options
- Indoor Pool
- Invoices
- Ironing Amenities
- Kitchenware
- Laundry Services
- Luggage Storage & Lockers
- Massage Services
- Meeting/Banquet Facilities
- Non-Smoking Rooms Available
- Non-smoking Property
- Off-Site Parking
- Outdoor Pool
- Pets Allowed (charges May Apply)
- Physical/social Distancing Guidelines
- Protective Screen Or Physical Barriers In Appropriate Areas
- Radio
- Restaurant(s)
- Room Service
- Room Service Available
- Safety Deposit Box
- Separate Shower/bathtub
- Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
- Shuttle Service (charges May Apply)
- Sleep Comfort Items
- Smoke Alarms
- Socket Near The Bed
- Spa Services
- Spa/sauna
- Staff Trained In Safety Protocol
- Swimming Pool
- TV & Movies/Shows
- Telephone
- Toiletries Provided
- Tour Services
- Trash Cans
- Valet Parking (charges May Apply)
- Yoga Room
Recent Reviews
Review
Perfect
Positives:
The toiletries.
Negatives:
The price, the rude staff, the bed was uneven, stains on carpet, terrible view. I left that night.
Review
Exceptional
Positives:
We had a parlor suite on the 5th floor, and I absolutely loved the room, it was perfect for us since only 1 of us is an early riser. We also love the outdoor hot tub, and the pool area downstairs. The room service breakfast was great!
Negatives:
The elevators were broken for the duration of our visit, and since we were on the 5th floor, it was pretty inconvenient. On the bright side, we did get out steps in while we were there! We really enjoy the outdoor hot tub and the indoor pool and hot tub. The downstairs pool and hot tub area could use a good powerwashing, especially by the steps. We love the facility, it could just use a little attention to detail. One other issue was that the jetted tub in our room needs attention. When we turned on the jets, it sprayed chunks of black mold into the bath, so we had to get out immediately. Since the tub was very slow to drain, we could never really get those chunks out of the tub, even with the shower on. We were in room 524.
Review
We love this hotel, and will continue our tradition of pampering ourselves at Christmas
Positives:
Room is clean and comfortable. Indoor lap pool/hot tub are nice. Lobby has several seating areas. Breakfast/coffee cafe is good and not too overpriced. Most staff were very helpful. Restaurant is extremely overpriced, but knew this from previous stay.
Negatives:
Arrived an hour early and was promised check-in by 4pm, but room wasn't ready until 10 minutes after 4 because it was being inspected (this delay really upset me). Bed is comfortable but sags in middle, which creates issues for tummy sleepers.
Positives:
Its an enchanting place
Negatives:
We tried many times to watch tv and the signal was going in and out - our only complaint
Review
Memberable 40 th birthday
Positives:
Fun historic atmosphere. Really nice pool and hot tub options. Loved the room service, especially for breakfast. Would be a great location for a wedding weekend.
Negatives:
Could have had cleaner bathroom counter
Positives:
The character, the area and the sweet staff.
Negatives:
My first time and I will return! I used all of the facilities: water (in and out), gym, and the lovely Three Owl bar. The ladies at the coffee cafe made a fabulous cup of coffee.
Review
Perfect
Positives:
nice spa like feeling.
Negatives:
My room wasnt as clean as it should have been. Something had been spilled on the walls in plain sight (brown) and not cleaned up. Obvious wear on bedding. Comforter was lumpy and made the bed look lumpy.
Positives:
Our suite was spacious. Staff were very friendly. Lobby is charming. Fire pits were nice to sit around at night.
Negatives:
The air conditioning in our suite made the living room freezing, but the bedroom was a little too warm. The door to the fire escape was slamming in the wind, we tried to secure it closed, but couldnt get it to close.
Review
Quaint.
Review
Exceptional
Positives:
The lobby is spacious which is fortunate since our room is so small we used the lobby to play games at the tables and visit. The staff was friendly but didnt seem to have the tools to meet our needs.
Negatives:
Our room was surprisingly small. There was no lamp or plug ins to charge our phones on the desk. The bathroom was so tiny, Im not sure how a person of any size could have navigated that. We didnt realize there wasnt a bathtub, only a small shower. Housekeeping didnt restock washcloths, Kleenex, toilet paper. It was advertised as having walking trails on site, which is untrue. The bonfire couldnt be lit without the fire Marshalls permission we were told so decided to sit by the fire inside which was barely going. When we asked if we could turn it up since it was very cold that weekend, we were told maintenance would be called to do that..never happened. We enjoyed spa treatments elsewhere since The Elms are outrageously priced. This was a once a year sisters weekend and we were just saddened there wasnt more attention to detail. We had a good time but will not return nor recommend The Elms.
Review
Disappointing.
Review
Exceptional
Positives:
Gorgeous destination a truly historical old world charm hotel and spa!
Review
A dreamy experiencemagnificent old world charm!
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