Arbor Suites At The Mall
1550 East Raynell Place
Springfield, MO 65804, US
Springfield, MO 65804, US
Arbor Suites At The Mall is pet friendly. The number of pets allowed is 2. Pet weight limit is 10 lbs. **In common areas, pets must be on leash or in carrier.
About This Property
This central Springfield hotel is a 2-minute drive from Battlefield Mall. Arbor Suites at the Mall features an outdoor pool and tennis court. All accommodations features a fully equipped kitchen. Every spacious accommodations at this hotel includes a separate living room with a sofa bed. A cable TV and a work desk are provided. Free Wi-Fi is also available. A continental breakfast is offered each morning at Suites Arbor. Guests can relax on the hotel patio or cook out on the barbecue grill. A fitness center and a business center are also located on-site. This hotel is a 10-minute drive from Wonders of Wildlife Museum and Aquarium, and a 12-minute drive from Highland Springs Country Club. Springfield National Airport is 15.2 miles away.
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Check in / Check out
Check in time:
3:00PM
Check out time:
11:00AM
Features and Amenities
- 24-Hour Front Desk
- 24-hour Security
- Access To Health Care Professionals
- Air Conditioning
- Badminton Equipment
- Board Games/puzzles
- Business Centre
- Cashless Payment Available
- Designated Smoking Area
- Face Masks For Guests Available
- Facilities For Disabled Guests
- Family Rooms
- Fax/photocopying
- Fire Extinguishers
- First Aid Kit Available
- Fitness
- Fitness Centre
- Free Parking
- Free WiFi
- Garden
- Guest Accommodation Is Disinfected Between Stays
- Guests Have The Option To Cancel Any Cleaning Services For Their Accommodation During Their Stay
- Hand Sanitizer In Guest Accommodation And Key Areas
- Heating
- Higher Level Toilet
- Internet Services
- Laundry
- Linens, Towels And Laundry Washed In Accordance With Local Authority Guidelines
- Lower Bathroom Sink
- Non-smoking Rooms
- Outdoor Furniture
- Parking
- Parking On Site
- Physical Distancing Rules Followed
- Picnic Area
- Screens Or Physical Barriers Placed Between Staff And Guests In Appropriate Areas
- Shared Lounge/TV Area
- Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
- Smoke Alarms
- Staff Follow All Safety Protocols As Directed By Local Authorities
- Toilet With Grab Rails
- Use Of Cleaning Chemicals That Are Effective Against Coronavirus
- Vending Machine (Drinks)
- Vending Machine (snacks)
- Wheelchair Accessible
- WiFi
- WiFi Available In All Areas
Recent Reviews
Positives:
The front desk clerk Mr. John was amazing!!
Negatives:
The rooms were dirty/nasty and they smelled. The bathtub was dirty. It's was the worst hotel I've ever seen!!
Review
We didn't stay!! Left the room and found a better hotel
Positives:
Nothing
Negatives:
I had bedbugs and now I'm still waiting on my refund
Review
Bad
Review
Very poor
Positives:
Close to the shopping and restaurants.
Negatives:
It looked like it may have been old apartments that were being renovated due half were closed down. It had a smell of being musty or cheap cigars.
Review
Good
Positives:
Nothing. This place is a dump.
Negatives:
Bugs on counters, dirty bedding in closet, part of the flooring missing, odor in room. Lady at the front desk coughing on everything. Canceled reservation and ran as fast as I could.
Positives:
Location
Negatives:
The stairs going up to the room were not very safe
Review
The beds need to be replaced, theyre not comfortable and very old
Positives:
Nothing went wellstaff was nice tho
Negatives:
There was blood on my sheets and in my bathroom, ceiling falling apart over sink, mold in the bathtub, and blood on the bathroom floor. No remote and buttons on tv did not work so no tv. Terrible stay
Review
You Room wasnt ready at check in time; blood on sheets and in bathroom; ceiling falling apart;
Positives:
What I liked about this property was that it was in the vicinity of my doctors all of them it was near restaurants, fast food places the mall, of course, and several mini malls. The staff was exceptional. I mean we only saw maybe one person but she was really really sweet. There was a mixup in my room. I had wanted a disability room and somehow it didnt convey in the final booking. No problem her manager, owner, Im not sure who it was, but he said you know what same price you give her the upgrade and move her to another room not in those exact words Im sure, but you get my meaning. The room was beautiful I mean it was gorgeous king size bed with the private bathroom right next to it. The bathroom had standard size tub but Couldve been bigger and had a bar for disability use on the inside outside of the tub was a large bar set up with the toilet on the other side for eating yourself getting on and off the toilet and into the tub. Next to that was the sink and lot of counter space. It offered a hair dryer, which was sitting there with a nice big, fluffy towel, and a nice sized, fluffy hand, towel of which they thought was a rag a.k.a. a washcloth. I have to giggle with that. On the right hand side of the wall of the bathroom is a closet Right inside the front door there was a desk to the right with a lamp on it and a Beautiful picture above it. To the left coming in the door was a small closet and the kitchen. The kitchen was complete with stove, top oven, full-size refrigerator with one of those little small freezers on top and dishwasher sink an island of which had two nice sized wide seated barstools. And right in the front when you walk in before you get to the king size bed is a sofa. The sofa had a futon mattress with it so you were able to fold it out and have extra room or you could leave it in right while youre sitting there.
Negatives:
What I didnt like about the property the mixup in the first place was not convenient, and the ability for a wheelchair to get into the room was not ideal. above the island, one of the four lights was out. The chair belonging to the desk. We found outside of the room with spiderwebs and who knows what else on it which we bounced off the chair. Even though the bed was clean and fully made, and the bathroom was immaculate there is still an issue of the rest of the place. First there was only three pillows that shouldve been 6, 4 for the King 2 for the sofa bed. The floor by the time I went to take my bath before bed. My feet were black from walking along the floor. The tub actually should have had more bars for disability use than it did, because when I went to try to sit down, the bars were above me and I couldnt hold myself and I fell to this day I am hurting still and we stayed Sunday night, the 10th of September 2023. The worst part about our stay was we had people above us that were drunk, running around having sex on the floor you could tell and yes, one girl was taking down the license plate number and making model writing everything down of the truck that she had drove when she got out clearly drunk before she walked up to the room, not quite sure what that was all about but something didnt sit right with me so Im hoping the owner of the truck is OK.
Review
Yes, isnt really gonna be short but Ill try when running a business and doing construction to make things better you n
Positives:
Location was great.
Negatives:
Room is in need of remodeling. Room not serviced. Remote/tv didn't work. a/c sucked in the fumes of the marijuana party in the parking lot. They would not accept my credit card as payment but would not explain why. Card is accepted everywhere else.
Positives:
Pool
Negatives:
The property was very outdated and dirty. Went to Walmart and bought cleaning supplies to clean the whole penthouse. The dishs was left in the dishwasher and not placed in the cabinet where they belonged. The kitchen floor has week spots. The upstairs tv didnt work properly. Some of the staff was not very accommodating. There was only 3 pillows and 2 blankets in the room that had 5 beds. Wouldnt recommend this property to anyone.
Review
Wouldnt recommend or stay at property again.
Review
Good
Positives:
I love real people and the location was secluded
Negatives:
Could only stay one night
Review
Exceptional
Positives:
It was conveniently located
Negatives:
We didn't get our room until 5:15pm it was supposed to be ready by 3 pm it was run down a hole in the door u could see outside. Toilet upstairs ran all night. Front counter lady was not helpful at all. Pool was not clean. Hot tub was not open. The only good thing about the place is location.i will not b staying there again
Review
Bad
Positives:
Price would have been good if our room had been clean when we got there. Staff were friendly. The location was good.
Negatives:
Dirty room. We had to go to the front desk to get our linens. The room wasn't cleaned before we got there, or at least only partially cleaned, and we had to share a room with a mouse.
Review
Very poor
Positives:
Staff was friendly and helpful
Negatives:
Rooms were gross! Floors were sticky so tried to clean up but it was too much. Wall plates missing, broken equipment and wet carpet
Review
Wouldnt stay here again
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