Extended Stay America Suites - Billings - West End
4950 Southgate Drive
Billings, MT 59101, US
Billings, MT 59101, US
Pets are always welcomed guests! A maximum of two pets are allowed in each suite. A $25 (+ tax) per day, per pet non-refundable cleaning fee for the first six (6) nights. Each day thereafter is a $10 non-refundable fee (+tax) per day, per pet. The first seven (7) nights are payable the first night of your stay and is charged at check-in. Service animals will be exempt from this charge. Height and length restrictions apply: pets can be no longer than 36 inches and no taller than 36 inches.
About This Property
This Extended Stay America - Billings - West End is located in Billings and especially designed for longer stays, with all rooms featuring a fully equipped kitchen. The hotel offers free WiFi and a 24-hour front desk. Every kitchen at Extended Stay America - Billings is equipped with a stove top, microwave and a fridge. The hotel also provides guests with laundry and ironing facilities, and upgraded bedding with extra pillows. Weekly housekeeping services provided for free and daily provided for a fee; towels and linen exchanged at the front desk. Free grab-and-go breakfast including breakfast bars, muffins, hot cereal, coffee and tea is served every morning. The property offers free onsite parking. Attractions within close proximity to the hotel include the Geyser Park, the Rimrock Mall and the The Reef.
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Check in / Check out
Check in time:
3:00PM
Check out time:
11:00AM
Features and Amenities
- 24-Hour Front Desk
- Air Conditioning
- Air Conditioning In Public Area
- Alarm Clock
- Bathtub
- Blackout Curtains
- Cashless Payment Available
- Cleaning Products Available
- Coffee/tea Maker
- Daily Disinfection
- Desk/workspace Available
- Elevator
- English
- Facilities For Disabled Guests Available
- Family Rooms
- First Aid Kit Available
- Fitness Center
- Food Delivery
- Free Breakfast
- Free Parking
- Free Wi-Fi
- Guests Can Opt-out Of Daily Cleaning Service
- Hair Dryer
- Hand Sanitizer In Guest Accommodation And Key Areas
- Heating
- Heating In Public Area
- Hygiene Certification
- Ironing Amenities
- Kitchen
- Kitchenette
- Kitchenware
- Laundry Services
- Microwave
- Non-Smoking Rooms Available
- Non-smoking Property
- On-site Parking
- Pets Allowed (charges May Apply)
- Physical/social Distancing Guidelines
- Protective Screen Or Physical Barriers In Appropriate Areas
- Refrigerator
- Safety Deposit Box
- Separate Shower/bathtub
- Shared Kitchen
- Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
- Smoke Alarms
- Spa Services
- Staff Follow All Safety Protocols As Directed By Local Authorities
- Staff Trained In Safety Protocol
- Sterilizing Equipment
- TV & Movies/Shows
- Telephone
- Toiletries Provided
- Vending Machine
Recent Reviews
Positives:
Nice big room
Negatives:
the breakfast didnt happen, no delivery of food from Colorado, should've bought donuts, cereal or something anyway
Review
Superb
Review
Superb
Positives:
Location
Negatives:
Absolutely disgusting room DIRTY- lettuce left on counter- tub was covered in hair- used bar of soap on shower shelf- hair clip left on lamp shade- felt like you needed to have hand sanitizers with you at all times!
Review
Will not go back
Positives:
The staff was friendly and professional.
Negatives:
This hotel is made for rugged use and was dirty. The hallways and stairs were covered in mud, the room was by the freeway and was very loud. The TV barely worked. The mattress was on a wire frame and the bedding was thin. The bed, at least, was clean, but the bathroom not so much.
Review
Passable
Review
Very good
Positives:
Nothing.
Negatives:
I booked the reservation on booking.com one hour before my arrival. When I arrived the lady at the front desk stopped me and told me that all of the rooms are already booked. There were no rooms available. I had to find another hotel to stay the night. Then the next day they charged me for the room when I didn't even stay there. I called booking customer service to get a refund and they couldn't get ahold of the hotel to confirm I did not stay there and the rooms were completely booked. Hopefully I get that refund. This is the last time and making a reservation through third party.
Review
Frustrated, that I got robbed...
Positives:
The prices
Negatives:
The breakfast
Review
Very good
Review
Exceptional
Negatives:
N/A
Review
Exceptional
Positives:
They had coffee and it was good
Negatives:
Housekeeping needs to do a better job of cleaning mostly dusting and mopping
Review
My stay was good the...
Positives:
The kitchen area in our room was nice.
Negatives:
Bed was TERRIBLE & there was no hot water for the shower. AND the hotel was FILTHY!
Review
Miserable
Review
Exceptional
Review
Passable
Positives:
Price good. Bed was decently comfortable. Pretty quiet.
Negatives:
Smoke smells. No breakfast.
Review
Probably wouldn’t stay again because...
Review
Exceptional
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