Hilton Garden Inn Buffalo Airport

Negatives: I would love to share pictures but I was scared my phone would rot from the disgusting pictures! I don't understand why those Hilton hotels are all overpriced. I would categorize the majority of North American hotels as MOTEL. Here are the things that stood out: - Carpet: WHY???? The most disgusting bacteria germs collecting thing ever! Everybody knows those carpets are vacuumed maybe 1 x a year. The carpet in my room was soaking wet! God knows what the previous guest did to the carpet! - Underwear: Thank you Hilton, but I usually bring my own underwear, no need to leave someone's underwear for the next guest! - Low popcorn ceiling with cracks: It makes the room look very cheap - as I said, motel class! - Paint and interior design: There were colors from yellow, green, brown, and red. I would love to hire that interior designer. And yellowish paint? Looks like someone took a piss all over the walls. - Washroom: Nice and aged yellowish vanity and tub. The water will always leave stains on the plastic and will always turn yellow. Is anyone here using soap to shower? Why do those hotels still install a soap holder? And my favorite is the shower curtain, which has hung there for years and that's never sanitized or washed. So I don't care if the washroom turns into a swimming pool, I will continue to refuse to touch the shower curtain! HILTON HOTELS: Rip off the entire washroom, build a walk-in shower, and put a glass door, or change your Hotels to MOTEL! Jeez!!!

Negatives: There was other people staying there in the pool that were very mean and she started screaming at my son cause she thought he was being mean but he was not and he’s only 6. Not the hotels fault at all though and we just left

Negatives: As a solo traveller they requested that you have 2 people in the pool

Negatives: The room was laid out nicely. However, we hadn't pay almost $100 more for it because there was a snowstorm. I hate price gouging. It was clear that the bathroom had been smoked in. I reported it immediately. No apologies, no nothing. We're just told that they'd notify housecleaning so we weren't charged for it. So we asked for a coupon for free breakfast for our troubles *there were no other rooms to change us to** and were told no because we had booked through booking.com, even though my husband and I are both Hilton Honors members.

Negatives: Some things needed replacing, shower curtain was ripped up quite a bit and curtains on the window had a few stains on them

Negatives: Nothing

Negatives: Nothing