Burrstone Inn Ascend Hotel Collection
1777 Burrstone Rd
New Hartford, NY 13413, US
New Hartford, NY 13413, US
Burrstone Inn Ascend Hotel Collection is pet friendly. Pet fee is USD $35 per pet per night up to USD $105. The number of pets allowed is 2. Dogs only. Pet weight limit is 25 lbs. **In common areas, pets must be on leash or in carrier.
Book Now from $116/night
About This Property
Burrstone Inn, Ascend Hotel Collection features a seasonal outdoor swimming pool, fitness center, a restaurant and bar in Utica. This 3-star hotel offers a 24-hour front desk, an ATM and free WiFi. The property is non-smoking throughout and is located 28 miles from Colgate University. All units are equipped with air conditioning, a TV with cable channels, a fridge, a coffee machine, a shower, free toiletries and a desk. Guest rooms include a private bathroom, a hairdryer and bed linen. A business center and vending machines with snacks and drinks are available on site at the hotel. Charles A Gaetano Stadium is 1.2 miles from Burrstone Inn, Ascend Hotel Collection, while Utica Zoo is 3.6 miles away. The nearest airport is Syracuse Hancock International Airport, 46 miles from the accommodation.
Room Types
1 King Bed, Nonsmoking (refundable)
1 King Bed, Non-Smoking (refundable)
2 Queen Beds, Nonsmoking (refundable)
The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees.
Check in / Check out
Check in time:
3:00PM
Check out time:
11:00AM
Features and Amenities
- 24-Hour Front Desk
- ATM/cash Machine On Site
- Air Conditioning
- All Plates, Cutlery, Glasses And Other Tableware Have Been Sanitized
- Bar
- Business Centre
- CCTV In Common Areas
- CCTV Outside Property
- Daily Housekeeping
- Dry Cleaning
- Electric Vehicle Charging Station
- Express Check-In/Check-Out
- Face Masks For Guests Available
- Facilities For Disabled Guests
- Fax/photocopying
- Fire Extinguishers
- First Aid Kit Available
- Fitness Centre
- Free Parking
- Free WiFi
- Guest Accommodation Is Disinfected Between Stays
- Guests Have The Option To Cancel Any Cleaning Services For Their Accommodation During Their Stay
- Heating
- Internet Services
- Kid Meals
- Laundry
- Lift
- Linens, Towels And Laundry Washed In Accordance With Local Authority Guidelines
- Meeting/Banquet Facilities
- Non-smoking Rooms
- Non-smoking Throughout
- Outdoor Pool
- Outdoor Pool (seasonal)
- Parking
- Parking On Site
- Physical Distancing In Dining Areas
- Physical Distancing Rules Followed
- Private Check-in/check-out
- Restaurant
- Screens Or Physical Barriers Placed Between Staff And Guests In Appropriate Areas
- Security Alarm
- Shallow End
- Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
- Smoke Alarms
- Staff Follow All Safety Protocols As Directed By Local Authorities
- Sun Loungers Or Beach Chairs
- Swimming Pool
- Use Of Cleaning Chemicals That Are Effective Against Coronavirus
- Vending Machine (Drinks)
- Vending Machine (snacks)
- WiFi
- WiFi Available In All Areas
Recent Reviews
Review
This guest did not leave comments about this hotel.
Review
This guest did not leave comments about this hotel.
Positives:
The Continental breakfast was OK. They couldve offered more fruits.
Negatives:
Bedsheets stained and smelled like body odor. The vent in the bathroom was caked with dusting gunk. I have a picture to prove it. The water pressure was terrible. I get more water pressure for my garden hose.
Positives:
Very clean
Negatives:
Pets are welcome but they charge $85. Rooms are exceptionally small.
Positives:
Convenient, quiet
Negatives:
Lack of outlets in room
Positives:
Coffee and Tea in the lobby, nice televisions in room and bed was above average
Negatives:
The property restaurant was closed even though advertised as open. Spent $100+ down the street at bar/restaurant. They would have had a good day saw people all afternoon trying to come in to go to bar and restaurant on busy sports day.
Positives:
Location
Negatives:
.They had young hockey players staying for the same weekend we were there. Their behavior was unacceptable in a public place. They were running up and down the hallway and banging on doors. This was after 10: 00 Pm
Review
Exceptional
Review
Exceptional
Review
Very good
Review
Very good
Review
Exceptional
Positives:
Reasonable choice of foods Clean environment Space room
Negatives:
It could have been nicer if there is free service of one bottled water .
Review
Pleasant
Positives:
Beds were comfortable
Negatives:
Bathroom faucet stopper was broken in the closed position so we couldnt use the sink without it filling up. The toilet paper roll was almost empty with no extra rolls in the room and the tissue box had one tissue in it. The soap/shampoo had a very unpleasant smell, glad I brought my own.
Review
Very poor
Positives:
Nice quiet area, scenic. Safe.
Negatives:
Being close to schools and universities this hotel accepts bus loads of students. This makes for noisy nights and people running in the halls. It can be loud at breakfast. Youll have to wait in line. They run out of food fast. Theres only one attendant at breakfast and they become quite overwhelmed and frustrated.
The toilet was very slow and required several flushes to clear. It always looked as if it would overflow. Scary! I requested they plunge it twice. They only did it once. One ply toilet paper seemed to clog it. The excuses given were priceless! The toilets were being replaced and we had a room with an old one. There were too many guests and as a result the water pressure was too low. On the third day I requested that the room be cleaned and the toilet be plunged. Neither happened. When I asked why, I was told that a ticket was written but unfortunately the house keeping staff were all gone. Tickets dont clean rooms!
I was given the run around. When I told the housekeepers on our floor that we were going out and that they could clean the room they told me to tell the front desk.
On the fourth day with three people our room and bathroom were in poor shape. I went on a vacation so I wouldnt have to clean bathrooms and unplug toilets. For the amount of money that this hotel charged me a cleaning was in order at the very least! Ive stayed in hotels in third world countries and had better levels of cleanliness. This what we should accept in a post Covid world?!
The staff were polite and respectful but never really did anything.,
Review
Its worrisome and stressful to watch a toilet about to overflow every time you used it! One of the best things about be
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