Ace Hotel
20 West 29th Street
New York City, NY 10001, US
New York City, NY 10001, US
Pet guests are welcome at Ace Hotel. The number of pets allowed is 1. Pet weight limit is 25 lbs. **In common areas, pets must be on leash or in carrier.
About This Property
This boutique hotel is located in the center of Manhattan, only a 10-minute walk to Madison Square Garden. The hotel features two on-site restaurants, free Wi-Fi and a 24-hour front desk. Each unique guest room at the Hotel Ace is individually designed and features modern amenities including flat-screen TVs and an iPod dock. A fully stocked mini-bar and a refrigerator are also offered. Located inside a historic building, the Ace Hotel offers a unique style developed by local artists and designers. Guests at the hotel can eat at the Koloman Restaurant. Enjoy gourmet coffee from Stumptown Coffee Roasters Cafe and live music in the hotel lobby. Herald Square Subway Station is a 3-minute walk from the New York Ace Hotel. Times Square is a 5-minute subway ride from the hotel and the Empire State Building is also close by. A variety of stores and restaurants surround the hotel.
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Check in / Check out
Check in time:
3:00PM
Check out time:
12:00PM
Features and Amenities
- 24-Hour Front Desk
- 24-hour Security
- ATM/cash Machine On Site
- Air Conditioning
- All Plates, Cutlery, Glasses And Other Tableware Have Been Sanitized
- Bar
- Barber/Beauty Shop
- Breakfast In The Room
- Cashless Payment Available
- Coffee House On Site
- Concierge Service
- Contactless Check-in/check-out
- Daily Housekeeping
- Delivered Food Is Securely Covered
- Dry Cleaning
- Express Check-In/Check-Out
- Face Masks For Guests Available
- Facilities For Disabled Guests
- Family Rooms
- Fire Extinguishers
- Fitness Centre
- Food Can Be Delivered To Guest Accommodation
- Free WiFi
- Guest Accommodation Is Disinfected Between Stays
- Guest Accommodation Sealed After Cleaning
- Guests Have The Option To Cancel Any Cleaning Services For Their Accommodation During Their Stay
- Hand Sanitizer In Guest Accommodation And Key Areas
- Heating
- Internet Services
- Invoice Provided
- Ironing Service
- Key Card Access
- Lift
- Linens, Towels And Laundry Washed In Accordance With Local Authority Guidelines
- Live Music/performance
- Luggage Storage
- Meeting/Banquet Facilities
- Mobile App For Room Service
- Nightclub/DJ
- Non-smoking Rooms
- Non-smoking Throughout
- Parking
- Physical Distancing In Dining Areas
- Physical Distancing Rules Followed
- Restaurant
- Room Service
- Screens Or Physical Barriers Placed Between Staff And Guests In Appropriate Areas
- Security Alarm
- Smoke Alarms
- Staff Follow All Safety Protocols As Directed By Local Authorities
- Temporary Art Galleries
- Use Of Cleaning Chemicals That Are Effective Against Coronavirus
- WiFi
- WiFi Available In All Areas
- Wine/champagne
Recent Reviews
Positives:
Location is absolutely great, very good transport (and by foot) accessibility to all main landmarks! Our room had a view to Empire State Building, what was truly awesome. Lots of places to have breakfast / lunch / dinner close to the hotel.
Our room has almost everything (except for the closet), that you need in a 8-day trip - comfortable bed, iron and ironing board, hair dryer, TV, small safe deposit.
Very nice, friendly and open to help staff is working at this hotel!
Negatives:
Our room didn't have any closet (just several hangers), so we needed to keep our clothes either on the table or in the suitcase. Small closet would be nice instead of a very large mini-bar.
The door to the toilet / bath wasn't closing fully, there was always a small gap, which was a bit uncomfortable, but not critical.
Review
Good value for money, if...
Positives:
Unique stylish place with an old timey charm and humour, the staff were super helpful and welcoming, really great place.
Nice touches like the radio being on in the room when you first go in really make you feel at home.
Sits practically at the foot of the Empire State Building which at night is an amazing view to see out the window. And it had a tub - A rarity these days!
Review
Excellent, a real gem
Review
Very good
Positives:
Great location, and Osage (reception) was super helpful, and a brilliant asset to the Ace.
Negatives:
Nothing.
Review
Superb
Positives:
Excellent
Negatives:
The bathroom
Review
Very good
Positives:
Excellent staff. Friendly & patient. Very accommodating.
Negatives:
Decor is very dark. Appreciate the industrial look but lighting could be brighter.
Review
Great vibe & location.
Review
Superb
Review
Exceptional
Positives:
Location
Negatives:
Super dark in the room and no complimentary coffee for the price paid
Review
Good
Review
Superb
Review
Very good
Positives:
The location, it was very central
Review
We would come again...
Positives:
Everything was wonderful I love the place
Negatives:
Nothing
Review
Exceptional
Review
Pleasant
Positives:
The staff was helpful
Negatives:
The room was dirty, old, and smelt like humidity. It was impossible to sleep with the a/c on because it was too loud. I genuinely don’t understand how the hotel can have good rates, I guess all rooms aren’t in the same state of decay as the one we had.
Review
Bad
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