Homewood Suites By Hilton Rochester/Henrietta
2095 Hylan Drive
Rochester, NY 14623, US
Rochester, NY 14623, US
Pet guests are welcome at Homewood Suites By Hilton Rochester/Henrietta. Pet fee is $75/stay (1-4 nights) $125/stay (5+ nights). The number of pets allowed is 2. Pet weight limit is 75 lbs. No breed restrictions. *Dogs and cats welcome.
About This Property
Ideally situated off of Route 390 and only one mile north of the New York State Thruway, this all-suite hotel offers spacious, comfort-filled accommodations and convenient amenities in Rochester, New York. Homewood Suites Rochester-Henrietta features one and 2-bedroom suites with full kitchens that are equipped with full-size refrigerators, microwaves, 2-burner stoves and dishwashers. Guests will enjoy conveniences such as 2 TVs and free high-speed internet access. After working out in the fitness room, guests can go for a swim in the indoor pool at the Rochester-Henrietta Homewood Suites. Guests can start the day with a free hot breakfast buffet, then return after a busy day to a complimentary light meal and beverages at the Welcome Home Reception on evenings Monday through Thursday.
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Check in / Check out
Check in time:
3:00PM
Check out time:
12:00PM
Features and Amenities
- 24-Hour Front Desk
- 24-hour Security
- Accessible Parking
- Air Conditioning
- Air Conditioning In Public Area
- Airport Shuttle (charges May Apply)
- All Plates, Cutlery, Glasses And Other Tableware Have Been Sanitized
- BBQ Facilities
- Body Thermometer Available
- Breakfast Takeaway Containers
- Business Centre
- Cleaning Products Available
- Contactless Check-in/check-out
- Contactless Check-in/out
- Convenience Store
- Daily Disinfection
- Daily Housekeeping
- Designated Smoking Area
- Dry Cleaning
- Elevator
- English
- Express Check-In/Check-Out
- Facilities For Disabled Guests
- Facilities For Disabled Guests Available
- Family Rooms
- Fire Extinguishers
- First Aid Kit Available
- Fitness
- Fitness Center
- Fitness Centre
- Free Breakfast
- Free Face Masks
- Free Wi-Fi
- Gift/souvenir Shop
- Guest Accommodation Is Disinfected Between Stays
- Hand Sanitizer In Guest Accommodation And Key Areas
- Heating
- Heating In Public Area
- Hot Tub/Whirlpool
- Hygiene Certification
- Individually-wrapped Food Options
- Indoor Pool
- Internet Services
- Kitchen
- Kitchenware
- Laundry Services
- Lift
- Linens, Towels And Laundry Washed In Accordance With Local Authority Guidelines
- Luggage Storage
- Luggage Storage & Lockers
- Meeting/Banquet Facilities
- Minimarket On Site
- Non-Smoking Rooms Available
- Non-smoking Property
- Non-smoking Rooms
- Non-smoking Throughout
- On-site Parking
- Outdoor Furniture
- Parking
- Parking Available
- Parking Available (charges May Apply)
- Parking On Site
- Pets Allowed (charges May Apply)
- Physical/social Distancing Guidelines
- Protective Screen Or Physical Barriers In Appropriate Areas
- Restaurant(s)
- Room Service
- Safety Deposit Box
- Shops On Site
- Smoke Alarms
- Staff Follow All Safety Protocols As Directed By Local Authorities
- Staff Trained In Safety Protocol
- Sterilizing Equipment
- Swimming Pool
- Taxi Service
- Temperature Check For Guests And Staff
- Use Of Cleaning Chemicals That Are Effective Against Coronavirus
- Wheelchair Accessible
Recent Reviews
Positives:
Great space. Terrific staff. Having two rooms was nice as was the full-sized refrigerator.
Negatives:
It said it had been renovated in 2022 but that seems to only be partially true. Our bathroom had loose tiles and aging fixtures. The pull-out sofa mattress was quite thin; compared to the king bed it seemed unfair to make someone sleep on it.
Review
It's fine!
Positives:
Room size
Negatives:
Place seemed very shoddily built. Floor wasnt level, shower head protruded from a hole, electric outlets werent on the same level. Place was clean, so it wasnt a huge deal, but this isnt a 3 star.
Review
Superb
Positives:
All the other staff was nice but the one that worked Friday night
Negatives:
It wasnt all the staff but the one lady that was there kept bothering us and getting smart with us and we couldnt even understand her and two rooms down the hall was making noise and she never went to complain to them only us from us laughing so loud
Positives:
Hotel room was ordinary nothing special
Negatives:
Front staff was rude. Requested early checkin and was told that hotel was sold out and they made us wait for 2 hours while the rooms were being cleaned. The hotel turned out to be mostly empty. Very poor experience. Crude jokes from the staff at checkin
Positives:
The hotel was clean, people were friendly, breakfast was ok.
The room was good and was perfect to take care of my daughter who was recovering from surgery.
Negatives:
Kitchen - Dishes were in the dishwasher. Took me some time to figure that out. I had several spoons but no spatula. I had to go buy one. Room service never happened. I had to go get towels at the front desk. I had to find housekeeping to get some coffee pods for the coffee pot. It would be great to have the room "freshened up" each day.
Review
Clean and adequate.
Review
Superb
Positives:
The breakfast was really well put together
Negatives:
They recently finished renovating. We found 15 nails on the carpet and tissues wrapped up in the blankets. Oh and the pool was closed.
Positives:
Room was spacious and clean
Review
Very good accommodation
Positives:
Friendly staff, clean rooms, smelled nice, extra attention to detail, kids loved the pool and breakfast!
Negatives:
Ran out of pool towels a lot, and the pool deck needed a little more cleaning.
Review
Family girls trip=success, thanks to...
Review
Good
Positives:
Good location. Lots of room in the king suites. The breakfast is very nice. Beds are comfortable.
Negatives:
The facilities look new but the rest of the hotel is outdated starting with the elevator. It’s very small. The doors to get in the hotel are not automatic so make sure you have a free hand when your bringing stuff in. The pillows on the beds need to be changed out. They are flat and uncomfortable. They also put a $250 hold on your card when you check in which is the same price I paid for 2 nights which I thought was a bit excessive.
Review
Comfortable but I probably wouldn’t...
Review
Exceptional
Review
Very good
Positives:
Very accessible from the interstate
Negatives:
The fan in the bedroom was on and the dial was stripped from the stem meaning I couldnt turn the fan off. There wasnt anyone available to fix it and when I requested a different room they said there wasnt on due to the hotel being completely booked.
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