Quality Inn
1956 Lyell Avenue
Rochester, NY 14606, US
Rochester, NY 14606, US
Quality Inn welcomes pets at their pet-friendly accommodation. Pet fee is USD $25 charge per night, per pet under 30 lbs. &50 for 30 - 80 lbs. The number of pets allowed is 2. Pet weight limit is 30 lbs. *Dogs and cats are welcome. Pets may not be left unattended in room. Dog potty area on property.
About This Property
This Rochester, New York hotel features free Wi-Fi and a fitness center and guest rooms with cable TV. The Greater Rochester International Airport is 3 miles away. Each room at the Quality Inn provides coffee and tea making facilities. They are decorated in neutral tones and dark wood furnishings. A business center with copy and fax services, as well as a 24-hour reception are provided. Guests can enjoy a daily continental breakfast served in the lobby. Quality Inn is 6 miles from the University of Rochester. Rochester city center is 4 miles away.
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Check in / Check out
Check in time:
3:00PM
Check out time:
11:00AM
Features and Amenities
- 24-Hour Front Desk
- Air Conditioning
- Business Centre
- CCTV In Common Areas
- CCTV Outside Property
- Contactless Check-in/check-out
- Designated Smoking Area
- Dry Cleaning
- Facilities For Disabled Guests
- Fax/photocopying
- Free Parking
- Free WiFi
- Hand Sanitizer In Guest Accommodation And Key Areas
- Heating
- Internet Services
- Lift
- Luggage Storage
- Meeting/Banquet Facilities
- Non-smoking Rooms
- Parking
- Parking On Site
- Staff Follow All Safety Protocols As Directed By Local Authorities
- Vending Machine (Drinks)
- Vending Machine (snacks)
- WiFi
- WiFi Available In All Areas
Recent Reviews
Review
Pleasant
Positives:
It did what we needed it to do without giving us bed bugs. A nice quick breakfast spread in the morning, and accommodating staff.
Negatives:
The room reeked of smoke, both sets of sheets were dirty, and both of the comforter covers had cigarette burn holes (multiple in each). The beds are on a strange metal frame that makes that metallic ping sound anytime you move on it.
Review
It is what it is.
Positives:
I like the showers hot water
Negatives:
I did not like how on the website states they have smoking rooms. Once I got there they stated that's not true . I did like how dirt the sofa was in my room the pillows were brown.
Review
Good
Positives:
Roomy, bed was comfortable, coffee pot in room, breakfast included, guy at checkout was very polite
Negatives:
No bad experience
Review
Would recommend
Positives:
Quiet
Negatives:
DIRTY
VERY LOW LIGHTING, hard to see in rikm
Review
Never again
Positives:
The staff was nice and everything
Negatives:
The elevator smell like someone smoking in there
And the room next door was too loud and noise
And I couldn’t stand it so I left even tho they ask me to change the room I was like no I don’t want a room cause I know it going to be loud and noisy but I think they have a lot dust or mold cuz when I stepped in the room it smells and I thought that I was getting sick but no I wasn’t and then when left my nose was pretty clear cuz I was sneezing and running nose and I started knowing that is was my allergies
Review
Bad
Positives:
The room was a decent size and it was clean linen
Negatives:
I didn’t like that my microwave was dirty and for breakfast they had no juices available. They also had waffles, but there was no meat to go with it. The side door when I was trying to get in I put my cord on there and pull the door but it do not open like that you have to push the door and then pull it out. It also look like the woman who was at the desk a friend was just hanging around the front desk. That part just did not look professional.
Review
It was a nice location....
Positives:
Breakfast
Negatives:
Had cockroaches and still waiting for a response for a refund
Review
Bad
Positives:
Perfect
Negatives:
Room service-
Food
It was late and cold
Review
Very good
Positives:
I would have liked a protein option for breakfast.
Negatives:
Shower head was a little hard to adjust as well as the temperature.
Review
My stay was convenient and...
Positives:
One thing that I like very much was the kindness of one of the staff that took the time to show us 3 different rooms for us to pick after a complaint we made about the temperature in the room. He was very polite and empathetic about our needs.
Negatives:
First night, the window from the room we were staying (207) had like an opening, couldn't close very well and cold air was getting into the room. It was a freezing night. My husband made a complaint and the staff at front desk got very upset about it. He sent another staff which was very nice and showed us 3 rooms for us to choose. We were transfered to room 204. The last night Thursday the 15th, we couldn't sleep because the room was invaded of roaches. It was really disturbing to us. Their were everywhere even on the beds. We made a complaint about it. We were expecting to talk to the manager but staff stated that the manager wasn't there. I stayed in the hotel with my husband trying to have a Valentine's getaway for us to be relaxing and enjoyable but instead we got very uncomfortable, very upset and disappointed. My husband got home very sick. There was people smoking weeds you can smell it inside the rooms.
Review
Total disappointment
Positives:
Staff was awesome. It’s an older property and could use some updates but overall a great deal and would stay again.
Negatives:
Older property needs updating
Review
Excellent staff, good value
Review
Superb
Positives:
EMPLOYEES
Negatives:
AREA
Positives:
Clean comfy
Negatives:
The man at the desk
Review
Love it
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