DoubleTree by Hilton South Charlotte Tyvola

5624 Westpark Drive
Charlotte, NC 28217, US
6.8 Rating | 3.5-Star Hotel |
DoubleTree by Hilton South Charlotte Tyvola welcomes four-legged guests at their pet-friendly accommodation. Pet fee is USD $50 per stay. The number of pets allowed is 2. Pet weight limit is 40 lbs. This hotel has breed restrictions. **Greatly appreciate your cleaning up after your pet. Dogs and cats are welcome. Pets may not be left unattended in room.
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Amenities

About This Property

This hotel is 6 miles from downtown Charlotte and with easy access off the main highway, North Carolina and Charlotte-Douglas International Airport. It offers free airport shuttle services, an on-site restaurant and rooms with a 37-inch flat-screen TV. Free access to the gym and seasonal outdoor pool is provided to all guests of the DoubleTree by Hilton South Charlotte Tyvola. A business center, free on-site parking and free RV parking are also available. The onsite restaurant, Southern Twist, offers a menu featuring modern Southern-cuisine. Guests can enjoy a beverage in the Southern Twist Lounge. Every room at the DoubleTree by Hilton South Charlotte Tyvola is equipped with free Wi-Fi and an MP3 connection. All modern rooms are warmly decorated with carpeted floors and include a coffee maker. Revolution Golf Course and Southpark Mall are both a 10-minute drive from the hotel. Breweries, shopping and museums are located nearby.

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Check in / Check out

Check in time: 4:00PM
Check out time: 11:00AM

Features and Amenities

  • 24-Hour Front Desk
  • 24-hour Security
  • ATM Or Cash Withdraw On Site
  • Air Conditioning
  • Air Conditioning In Public Area
  • Airport Shuttle (charges May Apply)
  • Balcony/terrace
  • Bar
  • Blackout Curtains
  • Body Thermometer Available
  • Cleaning Products Available
  • Coffee Shop
  • Coffee/tea Maker
  • Concierge Services
  • Contactless Check-in/out
  • Daily Disinfection
  • Daily Housekeeping
  • Designated Smoking Area
  • Desk/workspace Available
  • Elevator
  • English
  • Express Check-In/Check-Out
  • Facilities For Disabled Guests Available
  • Family Rooms
  • First Aid Kit Available
  • Fitness Center
  • Free Face Masks
  • Free Parking
  • Free Wi-Fi
  • Gift/souvenir Shop
  • Guests Can Opt-out Of Daily Cleaning Service
  • Hair Dryer
  • Hand Sanitizer In Guest Accommodation And Key Areas
  • Heating In Public Area
  • Hygiene Certification
  • Individually-wrapped Food Options
  • Ironing Amenities
  • Kitchenware
  • Laundry Services
  • Luggage Storage & Lockers
  • Meeting/Banquet Facilities
  • Non-Smoking Rooms Available
  • Non-smoking Property
  • On-site Parking
  • Outdoor Pool
  • Pets Allowed (charges May Apply)
  • Physical/social Distancing Guidelines
  • Protective Screen Or Physical Barriers In Appropriate Areas
  • Refrigerator
  • Restaurant(s)
  • Room Service
  • Room Service Available
  • Safety Deposit Box
  • Separate Shower/bathtub
  • Shops On Site
  • Shuttle Service (charges May Apply)
  • Soundproof Rooms Available
  • Spanish
  • Staff Follow All Safety Protocols As Directed By Local Authorities
  • Staff Trained In Safety Protocol
  • Sterilizing Equipment
  • TV & Movies/Shows
  • Taxi Service
  • Telephone
  • Temperature Check For Guests And Staff
  • Toiletries Provided
  • Vending Machine
  • Wheelchair Accessible

Recent Reviews

Nae group April 8, 2024
Positives: Great customer services
Negatives: I thought I got a room with more beds but I received a room with one king bed
Review
Very nice overall
Shawn solo traveller April 8, 2024
Review
Pleasant
Alexis group April 8, 2024
Review
Superb
John family with young children March 28, 2024
Review
Exceptional
Summer young couple March 28, 2024
Positives: Comfy beds and as always the cookies.
Negatives: TV buffered the whole time very old fashioned. The toilet barely flushed, the phone did not work and check in took until 0730 pm due to late cleaning.
Review
Late check in was awful,...
Sherry young couple March 17, 2024
Positives: Warm cookies
Negatives: False advertisement on balcony and breakfast being included we had to pay and additional 45$ for our breakfast that following morning before check out
Review
Pleasant
Michael Traveling as Couple March 12, 2024
Positives: I really enjoyed my stay. The staff was great and pleasant. They always greeted me with a smile and the respect they showed us as guest was first class. Excellent customer service and hotel.
Negatives: There was nothing about the hotel I didn't like. The traffic light sequence leaving and coming to the hotel sucked. It created unneccesary traffic, but that's not the hotel's fault.
Brian family with young children March 12, 2024
Review
Superb
Flournoy review category business travellers March 11, 2024
Review
Very poor
Paul family with young children March 11, 2024
Positives: Location was good
Negatives: Our room would not cool. Despite the maintenance guy trying to fix it. Then, we woke up to horrific weed smell in the middle of the night. Still waiting for a call from from management.
Review
Won’t stay here again. The...
Telishia young couple March 8, 2024
Positives: Good afternoon, I had to make due with accomadation, my checkin wasn't welcoming at all, I had 2 events and had to make due, First and foremost There was not a balcony as stated, I'm not sure if it's Booking.com and the young lady was saying to different things, about switching us to the assistance property, none of it never happen, also at the time of check in they would still charge my card Because it was pass the time to reservation check in time, The check in lady looks like she wasn't having a goid weekend, so no need for that, The friends we came in with left for another property, beds. not clean, also staying there people was checking in coming back with issues, and leave for other hotels, I had to stay here due to someone dropping the ball,If I want on on with the young lady who check us in, we would have been arguing, and I really don't have time for that, It would have created more of a scene, but please Refund Me. I'm not sure if it was 3rd party Booking.com are they young lady that check us in, The rooms are not clean crumb on the floors,, smells like water mildew, one of the beds look used, you see house keeping ,I NEES A FULL REFUND, I'm not sure if they don't have enough staff,are was expecting much vistors, but water keep coming out on the floor on the bathroom, flap coming off in the shower, toilet extremely low, no bags for trash cans, no microwave, pool was filthy, I NEED A FULL REFUND This is not a bad hotel,but as for my it being a home away from, it was not and it wasn't pleasant. most of the stuff triedthere best I guess, This is my review...hope this doesn't happen to anyone else, all we need is a Little more kindness and compassion and this could have gone a different way......
Negatives: Good afternoon, I had to make due with accomadation, my checkin wasn't welcoming at all, I had 2 events and had to make due, First and foremost There was not a balcony as stated, I'm not sure if it's Booking.com and the young lady was saying to different things, about switching us to the assistance property, none of it never happen, also at the time of check in they would still charge my card Because it was pass the time to reservation check in time, The check in lady looks like she wasn't having a goid weekend, so no need for that, The friends we came in with left for another property, beds. not clean, also staying there people was checking in coming back with issues, and leave for other hotels, I had to stay here due to someone dropping the ball,If I want on on with the young lady who check us in, we would have been arguing, and I really don't have time for that, It would have created more of a scene, but please Refund Me. I'm not sure if it was 3rd party Booking.com are they young lady that check us in, The rooms are not clean crumb on the floors,, smells like water mildew, one of the beds look used, you see house keeping ,I NEES A FULL REFUND, I'm not sure if they don't have enough staff,are was expecting much vistors, but water keep coming out on the floor on the bathroom, flap coming off in the shower, toilet extremely low, no bags for trash cans, no microwave, pool was filthy, I NEED A FULL REFUND This is not a bad hotel,but as for my it being a home away from, it was not and it wasn't pleasant. most of the stuff triedthere best I guess, This is my review...hope this doesn't happen to anyone else, all we need is a Little more kindness and compassion and this could have gone a different way......
Review
I have been calling for...
Kyonna family with young children March 6, 2024
Negatives: I was deceived by this app in believing they had balconies. They didn't even have windows that open. For the price they wanted me to pay, I went somewhere else that was cheaper and bigger... will NEVER come here again.
Review
Very poor
Starling young couple March 5, 2024
Review
Very good
Demetria family with young children March 4, 2024
Positives: Location
Negatives: The roomI I stayed the lights were very dim. The bathroom wasn’t clean! The bathroom floor was dirty and the tub was filthy. I called the front desk to let them know. They said they would send someone to look at it but no one showed up. I called front desk again only to be put on hold for over 20 minutes!or more,I said forget it! and hung up. I took pictures of the filthy bathroom in room 315!!!!
Review
I won’t be staying there...
Patrick review category business travellers March 1, 2024
Positives: Location
Review
Pleasant
Note: It is the responsibility of the hotel chain and/or the individual property to ensure the accuracy of the photos displayed. TripsWithPets.com is not responsible for any inaccuracies in the photos.

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