Econo Lodge Inn & Suites East
1938 Moore Road
Matthews, NC 28105, US
Matthews, NC 28105, US
Pet guests are welcome at Econo Lodge Inn & Suites East. Pet fee is USD $25 per pet, per night. The number of pets allowed is 2. Dogs only. Pet weight limit is 15 lbs. *Dogs may not be left unattended in room. Dog potty area on property.
About This Property
The Econo Lodge Inn & Suites East is located at the intersection of U.S. Highway 74 and State Route 51. It is convenient to the Charlotte area and only minutes from Ovens Auditorium, Bojangles Coliseum, Queens University of Charlotte, the University of North Carolina at Charlotte and Wingate University. The Charlotte-Douglas International Airport is 20 miles away. Visitors can enjoy browsing a wide variety of antique and specialty shops at Cannon Village, Waxhaw Village and local malls. There are several restaurants and cocktail lounges located in the surrounding area. Special features and amenities include free continental breakfast and free coffee in the lobby. There is a Fun Center within walking distance of the hotel. This hotel offers business travelers conveniences like free wireless high-speed Internet access in all rooms, computer hookups, access to fax services, work desks and competitive corporate rates. All guest rooms feature coffee makers and cable television. In addition, microwaves, refrigerators, hair dryers, irons and ironing boards are provided upon request. Suites and nonsmoking and handicap accessible rooms are also available.
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Check in / Check out
Check in time:
3:00PM
Check out time:
11:00AM
Features and Amenities
- 24-Hour Front Desk
- Bicycle Rental (charges May Apply)
- Coffee/tea Maker
- Daily Housekeeping
- Designated Smoking Area
- Elevator
- English
- Express Check-In/Check-Out
- Fireplace
- Free Parking
- Free Wi-Fi
- Gift/souvenir Shop
- Golf Course
- Horseback Riding
- Hygiene Certification
- Laundry Services
- Pets Allowed (charges May Apply)
- Refrigerator
- Safety Deposit Box
- TV & Movies/Shows
- Wake Up Call
- Wheelchair Accessible
Recent Reviews
Positives:
Available
Negatives:
Tv was tilted. Room had burn mark everywhere
Review
It worked for the night
Review
Exceptional
Positives:
It was available. That's it...
Negatives:
Dust, dirt and grime in all the corners, the A/C was covered in dust. Bathroom ceiling paint was peeling constantly and fell off as it heated up. Refrigerator smells and freezes everything, including all the coating in the fridge rotting off. There's more
Positives:
Didnt like management he accused me of stealing towel when I didnt , terrible place and very uncomfortable will not recommend
Review
Bad
Positives:
Didn’t like management he accused me of stealing towel when I didn’t , terrible place and very uncomfortable will not recommend
Review
Bad
Positives:
I left after five minutes and only stayed that long knowing there was a NO REFUND POLICY
Negatives:
disgustingly dirty stinky hot AC did not work smokey must moldy ceiling falling down
Review
My dog wouldn't even go inside
Positives:
I left after five minutes and only stayed that long knowing there was a NO REFUND POLICY
Negatives:
disgustingly dirty stinky hot AC did not work smokey must moldy ceiling falling down
Review
My dog wouldn't even go...
Positives:
Did not see any bugs. Mini Fridge and microwave were clean and usable.
Negatives:
Property was dirty and outdated. I was charged a security deposit that was not mentioned at booking. No breakfast. Had to chase down towels. Property was not clean. lampshades broken, walls need painting, Bedding needs upgrade and the pillows were dirty and flat. I was told I would have to wait 5-7 business days for deposit to be released IF the room was okay when checked. Room was dirty upon arrival, with no iron and two sets of towels when my reservation was for 4 people. There was no Bible or iron, so I do not know what they think someone would take. Walls need painting, there was a patched up hole in bathroom door, toilet was slow to flush...rising to the rim before receding. Bedding looked to be early 90s with holes burnt into comforters and under sheets. TV was small. Plugs for electronics did not work. One electrical socket was missing the cover for it. Hangers were all broken. At check in the man was rude when I asked why the price I was paying was not the same as what was quoted on Booking.com. He continued to talk over me and when I asked about the breakfast, he cut me off and said NO breakfast, Coffee only. The best part of our stay was seeing no bugs and checking out. I am still waiting on my $25 deposit to be returned. For the price of this stay there are better places with better customer service.
Review
I will not stay at this property again. Management needs to upgrade. I was charged a deposit.
Positives:
Did not see any bugs. Mini Fridge and microwave were clean and usable.
Negatives:
Property was dirty and outdated. I was charged a security deposit that was not mentioned at booking. No breakfast. Had to chase down towels. Property was not clean. lampshades broken, walls need painting, Bedding needs upgrade and the pillows were dirty and flat. I was told I would have to wait 5-7 business days for deposit to be released IF the room was okay when checked. Room was dirty upon arrival, with no iron and two sets of towels when my reservation was for 4 people. There was no Bible or iron, so I do not know what they think someone would take. Walls need painting, there was a patched up hole in bathroom door, toilet was slow to flush...rising to the rim before receding. Bedding looked to be early 90s with holes burnt into comforters and under sheets. TV was small. Plugs for electronics did not work. One electrical socket was missing the cover for it. Hangers were all broken. At check in the man was rude when I asked why the price I was paying was not the same as what was quoted on Booking.com. He continued to talk over me and when I asked about the breakfast, he cut me off and said NO breakfast, Coffee only. The best part of our stay was seeing no bugs and checking out. I am still waiting on my $25 deposit to be returned. For the price of this stay there are better places with better customer service.
Review
I will not stay at...
Positives:
Just about the only positive things I could say were the gentleman that checked me in was nice and helpful, and the rooms were spacious
Negatives:
Dirty. Mold in the fridge. Toilet, tub and sink were all clogged. I ended up fixing all that myself. Floor was disgusting. No slip stuff in the tub is flaking off. Plugs won't stay in outlets. Take your money elsewhere you'll be glad you did.
Negatives:
They come into the room unannounced. The manager knocked then proceeded to use HIS MASTER KEY to open up the door to ask me if I was extending my stay. Im a single mother and I shouldnt be paranoid about someone in management opening up my occupied room door to ask me if Im staying. Then they TOLD ME that they were coming to clean my room and that I couldnt decline that it needed to be done because they had no housekeeping for the weekend. I want my money back
Review
Aggravating
Negatives:
They come into the room unannounced. The manager knocked then proceeded to use HIS MASTER KEY to open up the door to ask me if I was extending my stay. I’m a single mother and I shouldn’t be paranoid about someone in management opening up my occupied room door to ask me if I’m staying. Then they TOLD ME that they were coming to clean my room and that I couldn’t decline that it needed to be done because they had no housekeeping for the weekend. I want my money back
Review
Aggravating
Review
Exceptional
Review
Superb
Review
Disappointing
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