Extended Stay America Suites - Cleveland - Brooklyn
10300 Cascade Crossing
Brooklyn, OH 44144, US
Brooklyn, OH 44144, US
Pets are always welcomed guests! A maximum of two pets are allowed in each suite. A $25 (+ tax) per day, per pet non-refundable cleaning fee for the first six (6) nights. Each day thereafter is a $10 non-refundable fee (+tax) per day, per pet. The first seven (7) nights are payable the first night of your stay and is charged at check-in. Service animals will be exempt from this charge. Height and length restrictions apply: pets can be no longer than 36 inches and no taller than 36 inches.
About This Property
This Extended Stay America - Cleveland - Brooklyn is located in Brooklyn and especially designed for longer stays, with all rooms featuring a fully equipped kitchen. The hotel offers free WiFi and a 24-hour front desk. Every kitchen at Extended Stay America - Cleveland is equipped with a stovetop, microwave and a fridge. The hotel also provides guests with laundry and ironing facilities, upgraded bedding with extra pillows. In the morning, guests can enjoy a free Grab-and-Go breakfast consisting of coffee, hot cereal, breakfast bars and pastries. Weekly housekeeping services provided for free and daily provided for a fee. Towels and linen exchanged at the front desk. The property offers free onsite parking and free local phone calls. Attractions within close proximity to the hotel include the American Greetings, the Cleveland Metroparks Zoo and the IX Center.
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Check in / Check out
Check in time:
3:00PM
Check out time:
11:00AM
Features and Amenities
- 24-Hour Front Desk
- Air Conditioning
- All Plates, Cutlery, Glasses And Other Tableware Have Been Sanitized
- Cashless Payment Available
- Facilities For Disabled Guests
- Family Rooms
- First Aid Kit Available
- Food Can Be Delivered To Guest Accommodation
- Free Parking
- Free WiFi
- Guest Accommodation Is Disinfected Between Stays
- Guests Have The Option To Cancel Any Cleaning Services For Their Accommodation During Their Stay
- Hand Sanitizer In Guest Accommodation And Key Areas
- Heating
- Internet Services
- Laundry
- Lift
- Linens, Towels And Laundry Washed In Accordance With Local Authority Guidelines
- Non-smoking Rooms
- Non-smoking Throughout
- Parking
- Parking On Site
- Physical Distancing In Dining Areas
- Physical Distancing Rules Followed
- Private Parking
- Screens Or Physical Barriers Placed Between Staff And Guests In Appropriate Areas
- Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
- Staff Follow All Safety Protocols As Directed By Local Authorities
- Use Of Cleaning Chemicals That Are Effective Against Coronavirus
- Vending Machine (Drinks)
- Vending Machine (snacks)
- WiFi
- WiFi Available In All Areas
Recent Reviews
Positives:
Nothing,The room smelled like tobacco when I checked in.Had to open the windows,athe hallway was very filthy,No breakfast apparently it was finished early.Overall the hotel appears to dated and up kept property...I will never stay there again
Negatives:
Also the elevator was extremely noisy as it was probably experiencing some kind of mechanical issues.
Positives:
I would have liked the fact that the rooms had a fridge and stove.
Negatives:
I had a reservation and when I went there to check in. They said they were sold out. The front desk said someone was supposed to call me and let me know, but I never received a call. I had to cancel and get a refund. I am dissapointed in the service.
Positives:
Price
Negatives:
Beds could be bigger
Positives:
Nothing!!!!! I was told I would receive my money back because I was checked into two dirty rooms and the 3rd room TV or refrigerator worked.
Negatives:
Nothing I was told I would receive my money back because I was checked into two dirty rooms and the 3rd room TV or refrigerator worked.
Positives:
Did see pass the parking lot and lobby so cant judge rooms
Negatives:
The lobby was not clean. The entryway was very poorly lit. The clerk was very very rude.
Review
Well I booked and pay via booking.com but when I got there was rudely told they did not have any rooms. Tried to show
Positives:
Nothing
Negatives:
Reservation made, no room provided at arrival
Review
Awful
Positives:
Everything! Very nice service very clean room and hotel.
Negatives:
Nope
Review
Poor
Positives:
Location, parking
Negatives:
The front desk staff seem to disappear often. The lobby room was dirty, could be swept and mopped. The elevator was dirty hallways were dirty. Our room smelled of grease frying when we entered. The sheets were very thin, not an extra blanket in the room. There was mold in the tub area, the entire place was sad and needed updated. The housekeeping lady was extremely nice on our floor.
Review
The property needs updating. It was dirty. A lot could be improved by some elbow grease.
Positives:
The location was nice. Next to a Starbucks and a Wegmans. Did have a whole kitchenette with a big fridge.
Negatives:
This hotel is for people who need to stay in a hotel for a long time. One person living there asked my friend if she was their hooker. Breakfast was muffins and a gronola bar.
Review
Passable
Negatives:
We never stayed in the hotel. My reservation was csncelled without me knowing about it. Bookings .com never notified me about this. My experience was disappointing to say the least.
Review
Bad
Positives:
Location was good but.
Negatives:
It smelled terrible all through the building. The free breakfast was a granola bar and coffee and you couldnt even get coffee at 9:30. Probably one of the worst places we have ever stayed.
Review
We will never stay at an extended stay again.
Positives:
Nearest the city,good location
Negatives:
Room was not clean.
Review
Poor
Positives:
location convenience
Negatives:
the breakfast was a pot of coffee with creamer, a pot of hot water with tea bags & hot chocolate, & a single granola bar in a basket. there was trash under the bed & on the dresser where the tv was
Review
we wont be back
Positives:
We paid for one night and we couldn't stay there, why were we black people, they tried to open the door to rob us and we called the police and we left there, the phones also don't work to communicate with the reception, I recommend you never stay because there isn't security and are not up to date.
Negatives:
We paid for one night and we couldn't stay there, why were we black people, they tried to open the door to rob us and we called the police and we left there, the phones also don't work to communicate with the reception, I recommend you never stay because there isn't security and are not up to date.
Review
Bad
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