The Westin Cleveland Downtown

777 Saint Clair Avenue Ne
Cleveland, OH 44114, US
8.1 Rating | 4-Star Hotel |
The Westin Cleveland Downtown welcomes pets at their pet-friendly accommodation. The number of pets allowed is 2. Dogs only. Pet weight limit is 75 lbs. **In common areas, pets must be on leash or in carrier.
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Amenities

About This Property

Featuring a restaurant and bar, The Westin Cleveland Downtown is located in Cleveland. This hotel offers a fitness center and business center. WiFi access is available and Rocket Mortgage FieldHouse is 4 minutes' drive from the property. Each room at the hotel provides a flat-screen cable TV and refrigerator. Complete with a bath or shower, private bathrooms also include a hairdryer and free toiletries. A seating area and iPod dock are also provided in every room. A 24-hour front desk welcomes guests to The Westin Cleveland Downtown, which features banquet facilities and on-site shops. Other amenities offered at the property include laundry services, luggage storage and valet parking. The hotel is 5 minutes' walk from Huntington Convention Center, 0.7 mi from FirstEnergy Stadium and 3 minutes' drive from Progressive Field. Cleveland Hopkins International Airport is 14 mi away.

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Check in / Check out

Check in time: 4:00PM
Check out time: 11:00AM

Features and Amenities

  • 24-Hour Front Desk
  • 24-hour Security
  • ATM/cash Machine On Site
  • Accessible Parking
  • Air Conditioning
  • All Plates, Cutlery, Glasses And Other Tableware Have Been Sanitized
  • Breakfast Takeaway Containers
  • Business Centre
  • CCTV In Common Areas
  • CCTV Outside Property
  • Contactless Check-in/check-out
  • Cycling
  • Dry Cleaning
  • Face Masks For Guests Available
  • Facilities For Disabled Guests
  • Fax/photocopying
  • Fire Extinguishers
  • Fitness
  • Fitness Centre
  • Free WiFi
  • Golf Course (within 3 Km)
  • Guest Accommodation Is Disinfected Between Stays
  • Guest Accommodation Sealed After Cleaning
  • Guests Have The Option To Cancel Any Cleaning Services For Their Accommodation During Their Stay
  • Hand Sanitizer In Guest Accommodation And Key Areas
  • Heating
  • Higher Level Toilet
  • Internet Services
  • Invoice Provided
  • Key Access
  • Key Card Access
  • Kid Meals
  • Lift
  • Linens, Towels And Laundry Washed In Accordance With Local Authority Guidelines
  • Lower Bathroom Sink
  • Meeting/Banquet Facilities
  • Non-smoking Rooms
  • Non-smoking Throughout
  • Parking
  • Parking On Site
  • Physical Distancing In Dining Areas
  • Physical Distancing Rules Followed
  • Private Parking
  • Restaurant
  • Safety Deposit Box
  • Screens Or Physical Barriers Placed Between Staff And Guests In Appropriate Areas
  • Security Alarm
  • Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
  • Smoke Alarms
  • Snack Bar
  • Staff Follow All Safety Protocols As Directed By Local Authorities
  • Toilet With Grab Rails
  • Use Of Cleaning Chemicals That Are Effective Against Coronavirus
  • Valet Parking
  • Vending Machine (Drinks)
  • Vending Machine (snacks)
  • Visual Aids: Braille
  • Wheelchair Accessible
  • WiFi
  • Wine/champagne

Recent Reviews

Robin young couple April 12, 2024
Positives: The bed was very comfortable, the room was large, the location downtown was great.
Negatives: Because we were only able to book an accessible room through booking.com, although we didn't need the accessibility, the shower was the hand-held type and the water pressure was so low that I couldn't wash my hair.
Review
Very good
Sheyanne family with young children April 5, 2024
Review
Very good
Ben review category business travellers April 5, 2024
Positives: The view was nice and the room was quiet
Negatives: The shower was broken.
Review
It was ok but had...
Kaeli young couple April 2, 2024
Positives: The customer service was great. We had a bit of an issue with the parking garage because a kid who didn’t work there tried to scam us $30 cash for parking. But he didn’t work for the hotel and the staff helped us to get our money back and were very apologetic and gave us a free upgrade and free breakfast which we really appreciated. The view of our room was great and the location was so convenient, we could walk to just about anything we wanted to do!
Negatives: The water pressure one day wasn’t that great but they fixed it fairly quickly
Review
Great location, great staff, great...
Phyllis young couple March 30, 2024
Review
Very good
Lisa with friends March 25, 2024
Review
Superb
Kelly young couple March 24, 2024
Positives: Very clean, newly updated, convenient location.
Negatives: The bed was a little bit hard
Review
I liked this hotel, and...
Adams young couple March 22, 2024
Positives: I enjoyed the location, it was close to everything downtown area, the rock ‘n’ roll museum and other attractions or in walking distance, there was a St. Patrick’s Day parade that was amazing! We were very close to all of the stadiums. The casino was also in walking distance. This hotel was nice & very friendly. There was a young gentleman that was a greeter that greeted you very pleasantly. Upon our arrival & upon our leaving he was very respectful and wished us a safe travels & stated that he hope we enjoyed everything that the hotel had to offer. Supposed to be back in Cleveland next month, so hopefully the only issue that I did have gets resolved, because this would definitely be our go to place to stay. My husband was extremely relaxed!! Which was well needed.
Negatives: I was charged for my room on a card and was told that it did not go through. Had to use another card to get my room. I am still waiting for the hold to be released from the first card. No resolution has been done as of yet, my financial institution states that it is the hotel that is still holding the funds. When my other card shows that the services has been paid. I contacted the hotel spoke with a representative. She said that they would look into it and get back to me. I still have not heard from anyone as of yet. I still have a hold on my bank account of over $500. This was the only downfall that I honestly say I endured during my stay, and currently still enduring.
Review
My overall stay was excellent.
Anthony Traveling as Couple March 19, 2024
Review
This guest did not leave comments about this hotel.
Pam Group Traveler March 18, 2024
Positives: Staff were wonderful, hotel exceeded our expectations.
Negatives: NA
Valerie young couple March 18, 2024
Positives: Conveniently located to events and attractions in downtown Cleveland. Great walk-in shower. Staff were extremely friendly and helpful. Restaurant and bar located within the hotel.
Negatives: Cost of parking: $35 per day to self park, $45 per day for valet.
Review
Very nice room for the...
Andrea Business Traveler March 17, 2024
Positives: Great location.
Negatives: Bar was way over priced for drinks.
Genevieve family with young children March 17, 2024
Review
Very good
Jeffrey solo traveller March 16, 2024
Positives: I love the rooms I love the view. The love that you had bell service and a wonderful Bellman named Cameron took care of everything I needed. Lisa at the front desk was very welcoming and kind of directed me to wonderful places.
Negatives: I can’t think of anything
Review
Absolutely fabulous stay with wonderful...
Robin family with young children March 13, 2024
Positives: Location nice view of Lake Erie and downtown. Room was spacious.
Negatives: Decor a bit outdated.
Review
Overall it was very nice...
Note: It is the responsibility of the hotel chain and/or the individual property to ensure the accuracy of the photos displayed. TripsWithPets.com is not responsible for any inaccuracies in the photos.

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