Hotel LeVeque Autograph Collection by Marriott

Negatives: None

Negatives: Nothing

Negatives: 1. We could not adjust the temperature in our room. It was 74 degrees in the room and turning thermostat down did not help. We called the front desk and told them the room was hot and thermostat would not adjust and they sent someone up with a fan instead of offering any other solution. 2. The fitness center was also SO hot 3. We went to breakfast in the hotel restaurant and waited at minimum 50 minutes to get our food after we orders with only 2-3 other tables having breakfast at that time. We had timed entry tickets to Titanic exhibit at COSI and I had to call the museum while we were waiting for our food to explain that we would miss our entry time & adjust our plans with the museum. And, when I did finally receive my breakfast, it was not even the side dish that I ordered

Negatives: We loved everything!

Negatives: The restaurant in the building was understaffed and the food was not exceptional. The accountants charged the back up card instead of the reservation card on file which has caused a bit of frustration that didn't need to be.

Negatives: Booked double queen in September for a concert in March! 2 nights before we arrived, realized they had changed our room WITHOUT notice to a 1 king bed room, for 4 people! This happened to many people during check in because the sales team overbooked for March Madness and all of our rooms were given away earlier in the week. Again without notice. They did not offer anything off the room rate! Only a 15$ bar credit, that they claimed closed at 1am...but at 1145pm they were kicking people out of the bar. DO BETTER! I slept on an air mattress, with 1 small blanket they provided in a 530.00 a night rate. Absolutely unacceptable. The hotel should have reduced the rooms rates for all of the customers checking in that were bumped. There were families with 3 kids and 2 parents I noticed they put in a 1 kind bedroom. There was a concert downtown, all hotels were sold out, what did they expect people to do. Sleep on the floor apparently. Staff offered an, "I'm sorry". That is not good enough. So disappointed in Marriott Autograph Collection. I'll be back in columbus in 2 weeks and will not be booking at this hotel.

Negatives: The mattress is extremely hard and the temp never went below 74, even though I put it on cool and 69. It was suffocatingly hot and I couldn't sleep. I didn't call the front desk because I didn't feel like moving to a different room after the concert.

Negatives: Nothing. There are scaffolding outside the main entrance, but I guess that was related to some renovations work.