Sonesta ES Suites Cleveland Airport
17525 Rosbough Boulevard
Middleburg Heights, OH 44130, US
Middleburg Heights, OH 44130, US
Sonesta is pet friendly! Pets weighing less than 80 pounds are welcome. A non-refundable pet fee will be charged to the guest’s account upon check-in based upon the length of stay -- 6 nights up to $75, 7+ nights up to $150. Proper medical certification specifying that all vaccinations are up to date must be available upon request. Pets may be left unattended in your room. However, if you leave the premises of the hotel with your pet unattended in the room, the pet must be in a crate or pet carrier while you are gone.
Book Now from $90/night
About This Property
Sonesta ES Suites Cleveland Airport is 10 minutes from the Cleveland Hopkins Airport and offers an airport shuttle. The all-suite hotel also offers a 24-hour gym and SportCourt, outdoor pool and free WiFi. Each room at the hotel is furnished with separate living and sleeping areas and kitchenettes. A large work desk and cable TV with pay-per-view movies are also provided. Guests can use the picnic area and the laundry facilities. Business services are available. Downtown Cleveland and the Rock and Roll Hall of Fame are 20-minutes from the hotel. The Cleveland Metroparks Zoo and Progressive Field sporting venue are also 20 minutes away.
Pet Amenities
Sonesta offers its pet guests designated dog relief areas complete with waste disposal bags as well as a door magnet that alerts staff that your pet is a guest at the hotel. Many locations also have doggie treats at the front desk.
Room Types
Studio Suite - King (refundable)
Two Bedroom Loft Suite - King and Two Doubles (refundable)
The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees.
Check in / Check out
Check in time:
3:00PM
Check out time:
12:00PM
Features and Amenities
- 24-Hour Front Desk
- 24-hour Security
- Air Conditioning
- Airport Shuttle
- Airport Shuttle (Free)
- All Plates, Cutlery, Glasses And Other Tableware Have Been Sanitized
- BBQ Facilities
- Business Centre
- CCTV In Common Areas
- CCTV Outside Property
- Cashless Payment Available
- Contactless Check-in/check-out
- Daily Housekeeping
- Delivered Food Is Securely Covered
- Express Check-In/Check-Out
- Facilities For Disabled Guests
- Family Rooms
- Fax/photocopying
- Fire Extinguishers
- First Aid Kit Available
- Fitness Centre
- Free Parking
- Free WiFi
- Guest Accommodation Is Disinfected Between Stays
- Guest Accommodation Sealed After Cleaning
- Guests Have The Option To Cancel Any Cleaning Services For Their Accommodation During Their Stay
- Hand Sanitizer In Guest Accommodation And Key Areas
- Heating
- Hot Tub/jacuzzi
- Internet Services
- Ironing Service
- Key Access
- Key Card Access
- Laundry
- Lift
- Linens, Towels And Laundry Washed In Accordance With Local Authority Guidelines
- Luggage Storage
- Meeting/Banquet Facilities
- Non-smoking Rooms
- Non-smoking Throughout
- Parking
- Parking On Site
- Physical Distancing In Dining Areas
- Physical Distancing Rules Followed
- Screens Or Physical Barriers Placed Between Staff And Guests In Appropriate Areas
- Security Alarm
- Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
- Smoke Alarms
- Staff Follow All Safety Protocols As Directed By Local Authorities
- Tennis Court
- Use Of Cleaning Chemicals That Are Effective Against Coronavirus
- WiFi
- WiFi Available In All Areas
Recent Reviews
Review
Poor
Positives:
Location is good. Close to restaurants and convenience stores. Lobby facilities are clean and set an expectation of what your room will be like (unfortunately not). There is a shuttle that can pick you up from the airport.
Negatives:
Once we got to our room we noticed that there were dirty rags and disposable gloves sitting on the floor at the front door. Once we went inside saw that the room's floor was dirty. Decided to call the front desk to report this and when I picked up the phone, it was filthy! A new room was offered. This one was a little bit better. However, the bathroom floor felt flimsy, there was only one towel in the bathroom (for a party of 4), and the toiletries were of poor quality. Luckily we only stayed for one night.
Review
First and last time...
Review
Passable
Positives:
No breakfast
Negatives:
Toilet . You felt like you were sitting on floor.
Review
Disappointing
Positives:
The location was close to where I needed to be. One of the front desk worker was really down to earth.
Negatives:
Room wasn’t cleaned fully. Sheets and comfort had stains. The tub took 10 mins to drain after a shower. Plus no breakfast.
Review
Would have been better if...
Positives:
The beds were the only saving grace for this room. The lift was nice but still stinky
Negatives:
Everything else. Filth. Stuff on the furniture (orange pop) the sofa was beyond stained, the place reeked of urine, the carpet was filthy. Hair in shower we never used. Worst ever.
Review
Worst hotel during the best...
Positives:
Very spacious with plenty amenities
Negatives:
no oven and the pool was not open and it was take outyour own trash.
Review
An excellent stay
Positives:
Location was good. A lot of dining options, several within walking distance. Staff friendly.
No breakfast available. Some outdoor sports activities for kids.
Negatives:
The room appeared to be clean, however there were a lot of sloppy fixes (shower leaks with water squirting into the bathroom area, spilled paint where the drywall had been fixed in the bathroom because of the leaking water), peeling paint, a light in the kitchen that would go off and on again every 2-3 minutes. The shower had dirt and grit on the floor (it just didn't get completely cleaned up), trash under the pull-out sofa.
The buildings overall seemed dated and in need of some TLC. Minimal supplies for the room. 2 towels for a suite that could sleep 6. No extra pillows, bedding for pullout. Had to ask for everything that we needed that should have been in the room.
Review
Good
Negatives:
It wasn’t clean no hangers not enough towels and rags , sink was broke water wouldn’t get hot and staff was rude
Review
Horrible would never stay there...
Review
Superb
Positives:
Great location with lots of activities and food around. Very nice place!
Negatives:
When I went to check out and get a copy of the receipt the employee was away from the desk and I was unable to get I to the lobby and leave my keys. It was about 2:45 am and our lift driver was otw to pick us up to be at the airport by 3. So didn't get to drop the keys off or get a receipt but other than that there was nothing bad at all about this place!
Review
Superb
Review
Disappointing
Positives:
The location was convenient for our needs.
Negatives:
The room smelled funny and it was dingy. The fireplace didn't work. The bed was comfortable. We didn't use the kitchen facilities at all.
Review
Pleasant
Positives:
Took about 30 minutes to check in
Negatives:
No towels in bathroom. Had to drive down to the front desk to get some
Review
It was good
Positives:
Room is big clean
Negatives:
Everything was good
Review
It was very nice
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