Sonesta ES Suites Cleveland Airport
17525 Rosbough Boulevard
Middleburg Heights, OH 44130, US
Middleburg Heights, OH 44130, US
Sonesta is pet friendly! Pets weighing less than 80 pounds are welcome. A non-refundable pet fee will be charged to the guest’s account upon check-in based upon the length of stay -- 6 nights up to $75, 7+ nights up to $150. Proper medical certification specifying that all vaccinations are up to date must be available upon request. Pets may be left unattended in your room. However, if you leave the premises of the hotel with your pet unattended in the room, the pet must be in a crate or pet carrier while you are gone.
About This Property
Sonesta ES Suites Cleveland Airport is 10 minutes from the Cleveland Hopkins Airport and offers an airport shuttle. The all-suite hotel also offers a 24-hour gym and SportCourt, outdoor pool and free WiFi. Each room at the hotel is furnished with separate living and sleeping areas and kitchenettes. A large work desk and cable TV with pay-per-view movies are also provided. Guests can use the picnic area and the laundry facilities. Business services are available. Downtown Cleveland and the Rock and Roll Hall of Fame are 20-minutes from the hotel. The Cleveland Metroparks Zoo and Progressive Field sporting venue are also 20 minutes away.
Pet Amenities
Sonesta offers its pet guests designated dog relief areas complete with waste disposal bags as well as a door magnet that alerts staff that your pet is a guest at the hotel. Many locations also have doggie treats at the front desk.
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Check in / Check out
Check in time:
3:00PM
Check out time:
12:00PM
Features and Amenities
- 24-Hour Front Desk
- 24-hour Security
- Air Conditioning
- Air Conditioning In Public Area
- Airport Shuttle (charges May Apply)
- BBQ Facilities
- Bathtub
- CCTV Security In Common Areas
- Cashless Payment Available
- Cleaning Products Available
- Coffee/tea Maker
- Contactless Check-in/out
- Daily Disinfection
- Daily Housekeeping
- Dishwasher
- Elevator
- English
- Express Check-In/Check-Out
- Exterior Corridor
- Facilities For Disabled Guests Available
- Family Rooms
- Fire Extinguishers
- Fireplace
- First Aid Kit Available
- Fitness Center
- Food Delivery
- Free Face Masks
- Free Parking
- Free Wi-Fi
- Garden
- Guests Can Opt-out Of Daily Cleaning Service
- Hair Dryer
- Hand Sanitizer In Guest Accommodation And Key Areas
- Heating In Public Area
- Hot Tub/Whirlpool
- Hygiene Certification
- Individually-wrapped Food Options
- Indoor Pool
- Ironing Amenities
- Kitchen
- Kitchenette
- Kitchenware
- Laundry Services
- Luggage Storage & Lockers
- Meeting/Banquet Facilities
- Microwave
- Non-Smoking Rooms Available
- Non-smoking Property
- On-site Parking
- Outdoor Pool
- Outdoor Recreational Features
- Pets Allowed (charges May Apply)
- Physical/social Distancing Guidelines
- Protective Screen Or Physical Barriers In Appropriate Areas
- Refrigerator
- Safety Chain And/or Latch On Doors Available
- Safety Deposit Box
- Separate Shower/bathtub
- Shared Kitchen
- Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
- Smoke Alarms
- Sofa
- Spanish
- Staff Follow All Safety Protocols As Directed By Local Authorities
- Staff Trained In Safety Protocol
- Sterilizing Equipment
- TV & Movies/Shows
- Telephone
- Temperature Check For Guests And Staff
- Tennis Court & Equipment
- Toiletries Provided
- Wheelchair Accessible
Recent Reviews
Review
Superb
Positives:
Great location with lots of activities and food around. Very nice place!
Negatives:
When I went to check out and get a copy of the receipt the employee was away from the desk and I was unable to get I to the lobby and leave my keys. It was about 2:45 am and our lift driver was otw to pick us up to be at the airport by 3. So didn't get to drop the keys off or get a receipt but other than that there was nothing bad at all about this place!
Review
Superb
Review
Disappointing
Positives:
The location was convenient for our needs.
Negatives:
The room smelled funny and it was dingy. The fireplace didn't work. The bed was comfortable. We didn't use the kitchen facilities at all.
Review
Pleasant
Positives:
Took about 30 minutes to check in
Negatives:
No towels in bathroom. Had to drive down to the front desk to get some
Review
It was good
Positives:
Room is big clean
Negatives:
Everything was good
Review
It was very nice
Positives:
The couch was torn.
Took about an hour to get the stove working. Help came and they had to pull it away from the wall and noticed that it was unplugged
Negatives:
No coat hangers. Had to go to front office to get some
Review
After getting the stove fixed...
Review
Exceptional
Positives:
Fireplace was nice. Very quiet, location was great!
Negatives:
Beds not the most comfortable, asked for an extra pillow but not an option. Not a huge deal, I'd stay here again, just would bring my own extra pillows.
Review
Very good value for money,...
Negatives:
Had a lot of trouble with the keys.
Review
Overall pretty nice stay, employees...
Review
Passable
Positives:
Absolutely nothing
Negatives:
Everything. The rooms were disgusting. Blood, cigarettes everywhere on sheets and floor. Had to change room 3 times. Still ended up being dirty. The sheets were scratchy and irritable, beds were old and lumpy, pillows felt like clothing shoved inside of a case. Most outlets didnt work. Staff is rude and uninviting. They were not understanding in anyway. I traveled 1000 miles to be in Cleveland to visit family for a week and they wouldn’t do anything to help make mine and my sons stay more pleasant.
Review
Will NEVER stay here AGAIN....
Positives:
No breakfast
Negatives:
The location wasn’t actually a Sonesta room
Review
Cheated out of my money...
Positives:
No breakfast
Negatives:
The kitchen stove didn't work the refrigerator didn't work
Review
Ok
Positives:
Nothing really.
Negatives:
The room was ok decorated. The carpet was stain and filthy looking. The bed sheets and bedding were stained and unclean looking. The bathroom was ok. There were no wash clothes , only 2 towels and there wasn’t raven body wash in the shower or shampoo. We got two small bottles barely enough for us both once.
Review
I was very overall disappointed...
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