Sonesta Resort Hilton Head Island
130 Shipyard Drive
Hilton Head Island, SC 29928, US
Hilton Head Island, SC 29928, US
Sonesta is pet friendly! Pets weighing less than 80 pounds are welcome. A non-refundable pet fee will be charged to the guest’s account upon check-in based upon the length of stay -- 6 nights up to $75, 7+ nights up to $150. Proper medical certification specifying that all vaccinations are up to date must be available upon request. Pets may be left unattended in your room. However, if you leave the premises of the hotel with your pet unattended in the room, the pet must be in a crate or pet carrier while you are gone.
About This Property
Directly on the beach, Sonesta Resort Hilton Head Island is 10 minutes from Shelter Cove Marina and The Mall at Shelter Cove. Guests will enjoy on-site dining options and Wi-Fi. All spacious rooms offer either private balconies or patios with views of the resort or Atlantic Ocean. A flat-screen cable TV and small refrigerator are also provided. Hotel guests will appreciate a 24-hour business center and fitness center. Sonesta Resort guests have access to 2 swimming pools and a full service spa. A shuttle through Shipyard Plantation is provided. Light, seasonal lunch fare is served poolside at Sweet Cane Bar and Grille. Seacrest Restaurant and Terrace. It serves breakfast, lunch and dinner. Bayley's Bar and Terrace features a full bar. Van Der Meer Tennis and Shipyard Golf Course are adjacent to this Hilton Head Island hotel. Coligny Plaza and Sea Pines Forest Preserve are 2 miles away.
Pet Amenities
Sonesta offers its pet guests designated dog relief areas complete with waste disposal bags as well as a door magnet that alerts staff that your pet is a guest at the hotel. Many locations also have doggie treats at the front desk.
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Check in / Check out
Check in time:
4:00PM
Check out time:
11:00AM
Features and Amenities
- 24-Hour Front Desk
- 24-hour Security
- ATM/cash Machine On Site
- Accessible Parking
- Air Conditioning
- Airport Shuttle
- All Plates, Cutlery, Glasses And Other Tableware Have Been Sanitized
- Babysitting/Child Services
- Bar
- Beach
- Beachfront
- Beauty Services
- Bicycle Rental
- Board Games/puzzles
- Breakfast Takeaway Containers
- Business Centre
- CCTV In Common Areas
- CCTV Outside Property
- Canoeing
- Cashless Payment Available
- Concierge Service
- Contactless Check-in/check-out
- Cycling
- Daily Housekeeping
- Delivered Food Is Securely Covered
- Dry Cleaning
- Electric Vehicle Charging Station
- Face Masks For Guests Available
- Facial Treatments
- Facilities For Disabled Guests
- Family Rooms
- Fax/photocopying
- Fire Extinguishers
- First Aid Kit Available
- Fishing
- Fitness Centre
- Food Can Be Delivered To Guest Accommodation
- Foot Bath
- Garden
- Golf Course (within 3 Km)
- Guest Accommodation Is Disinfected Between Stays
- Guest Accommodation Sealed After Cleaning
- Guests Have The Option To Cancel Any Cleaning Services For Their Accommodation During Their Stay
- Hand Sanitizer In Guest Accommodation And Key Areas
- Heated Pool
- Heating
- Horse Riding
- Internet Services
- Ironing Service
- Key Access
- Key Card Access
- Kid Meals
- Kids' Club
- Laundry
- Lift
- Linens, Towels And Laundry Washed In Accordance With Local Authority Guidelines
- Luggage Storage
- Manicure
- Massage
- Meeting/Banquet Facilities
- Mini Golf
- Mobile App For Room Service
- Non-smoking Rooms
- Non-smoking Throughout
- Outdoor Pool
- Outdoor Pool (all Year)
- Packed Lunches
- Paid WiFi
- Parking
- Parking On Site
- Pedicure
- Physical Distancing In Dining Areas
- Physical Distancing Rules Followed
- Private Parking
- Property Is Cleaned By Professional Cleaning Companies
- Restaurant
- Screens Or Physical Barriers Placed Between Staff And Guests In Appropriate Areas
- Security Alarm
- Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
- Shuttle Service
- Shuttle Service (free)
- Smoke Alarms
- Spa And Wellness Centre
- Spa Facilities
- Spa Lounge/relaxation Area
- Spa/wellness Packages
- Special Diet Menus (on Request)
- Staff Follow All Safety Protocols As Directed By Local Authorities
- Sun Loungers Or Beach Chairs
- Sun Umbrellas
- Swimming Pool
- Tennis Court
- Terrace
- Tour Desk
- Use Of Cleaning Chemicals That Are Effective Against Coronavirus
- Valet Parking
- Waxing Services
- WiFi
- WiFi Available In All Areas
- Windsurfing
Recent Reviews
Positives:
The bartender was nice.
Negatives:
Poor cleaning- the facility was nasty and dusty and renovating.
The room looked like a motel.
Review
The facility has charged my...
Review
Very good
Review
Very good
Review
Superb
Positives:
Beautiful and on the ocean
Negatives:
This is the message I sent when replying to Sonesta’s questionnaire:
First of all I reserved a pool view room 3 weeks in advance and was not notified until I arrived that I had industrial roof top noisy view.
My room was $279, my associate who reserved 3 days in advance through a corporate booking was $189. We both had the same type room on the same side and floor.
MY TOILET OVER FLOWED and your sorry maintenance crew would not even come look at it! They said it was a job for a plumber. The crazy thing is the toilet drained through the shower drain. I know this because I heard it. I had to walk from the furthest room from the elevator on the fifth floor each time to use the restroom located in the lobby area. To accommodate me I was given a one day discount of $80; I asked for the entire cost to be waved but $120 discount was the best they could do.
Saturday at noon we decided to eat at the hotel but NO!, you were not serving food at any location!
My coffee maker had the plug prongs tied together with a wire so we couldn’t plug it in but we were able to remove it to find that there was no regular coffee k-cups provided.
My refrigerator room was not working and my milk products spoiled!
The rooms don’t even have a microwave.
At check-in I had a heavy bag but was told that the luggage cart is only to be used by the attendant and I don’t carry cash often anymore; honestly who does? So I carried the bag myself because I didn’t have cash to give a tip.
The purpose of our trip was 16 of us guys travel each year to HHI to play tennis. This year we played at Van Der Meer. Because you have no special incentive for people to stay and play next door, 13 of our guys stayed somewhere else. And I’m glad they did so they could enjoy their trip.
When I receive the questionnaire from Booking dot com, I will tell them exactly what I have told you here.
Review
Beautiful property. Located on the...
Review
Exceptional
Positives:
Beautiful, location is great and staff was well mannered and nice.
Negatives:
I don’t like the fact that the room was clean but dirty wash towel la was left hanging on the shower rail.
Review
For the most part we...
Positives:
Beach, pool
Negatives:
The waitresses in restaurant were not friendly. Housekeeping was loud first thing in the am 7am. Lots of construction noise before business/working hours. They were hammering before 7 am.
Review
This would be a nice...
Review
Bad
Review
Passable
Positives:
Loved location and landscape
Negatives:
Did not like being charged $37 on top of room price
Review
Restful and peaceful
Review
Passable
Positives:
Beautiful setting! Friendly and knowledgeable staff.
Negatives:
We went off season but thought they would still offer some amenities like firepits.
Review
Superb
Negatives:
I understand that it was off season but their hot tubs were not working, not shuttles provided, all washers in the facility had broken down and no courtesy given from the HOTEL to cover up for these shortcomings. Their entire resort was empty when we were checking out and we asked for a late checkout because our flights were in the evening and I have 2 kids and pregnant wife with me. They did not give us anything except 1 hour late checkout. We literally sat idle in their lobby for 4 hours in front of them post checkout while we stared at their bored receptionist killing time as no new guests were checking in (obviously coz it was January 2nd)
Review
Come in summer if you...
Review
Superb
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