Embassy Suites By Hilton Hotel Nashville - South/Cool Springs
820 Crescent Centre Drive
Franklin, TN 37067, US
Franklin, TN 37067, US
Embassy Suites By Hilton Hotel Nashville - South/Cool Springs is pet friendly. Pet fee is $75/stay (1-4 nights) $125/stay (5+ nights). The number of pets allowed is 2. Pet weight limit is 75 lbs. No breed restrictions. *Dogs and cats are welcome.
About This Property
This hotel is 20 minutes south of Nashville in historic Franklin, TN. It offers a free shuttle to locations within a 5 mi radius of hotel. The Embassy Suites by Hilton Nashville South/Cool Springs features an indoor swimming pool, sauna and whirlpool. There is a fitness center and a business center for guests to use. Helpful amenities include laundry, dry cleaning, and an on-site ATM. All guest suites have a dining area and a seating area with a sofa bed. The rooms come furnished with a microwave and refrigerator. WiFi is available for a surcharge. A full, made-to-order breakfast is served every morning at the Cool Springs Embassy Suites. An on-site restaurant, the Athletic Bar & Grill, is open for lunch and dinner. Room service is available. CoolSprings Gallaria is under 2 miles' drive from the Nashville South/ Cool Springs Embassy Suites. The Nashville International Airport is just over 20 mi away.
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Check in / Check out
Check in time:
4:00PM
Check out time:
11:00AM
Features and Amenities
- 24-Hour Front Desk
- ATM/cash Machine On Site
- Access To Health Care Professionals
- Accessible Parking
- Air Conditioning
- All Plates, Cutlery, Glasses And Other Tableware Have Been Sanitized
- Bar
- Business Centre
- CCTV In Common Areas
- Car Hire
- Cashless Payment Available
- Contactless Check-in/check-out
- Daily Housekeeping
- Delivered Food Is Securely Covered
- Designated Smoking Area
- Dry Cleaning
- Express Check-In/Check-Out
- Face Masks For Guests Available
- Facilities For Disabled Guests
- Family Rooms
- Fax/photocopying
- Fire Extinguishers
- First Aid Kit Available
- Fitness
- Fitness Centre
- Food Can Be Delivered To Guest Accommodation
- Fruits
- Guest Accommodation Is Disinfected Between Stays
- Guest Accommodation Sealed After Cleaning
- Guests Have The Option To Cancel Any Cleaning Services For Their Accommodation During Their Stay
- Hand Sanitizer In Guest Accommodation And Key Areas
- Happy Hour
- Heated Pool
- Heating
- Indoor Pool
- Indoor Pool (all Year)
- Internet Services
- Invoice Provided
- Key Card Access
- Kid Meals
- Laundry
- Lift
- Linens, Towels And Laundry Washed In Accordance With Local Authority Guidelines
- Luggage Storage
- Meeting/Banquet Facilities
- Minimarket On Site
- Mobile App For Room Service
- Non-smoking Rooms
- Non-smoking Throughout
- Paid WiFi
- Parking
- Parking On Site
- Physical Distancing In Dining Areas
- Physical Distancing Rules Followed
- Private Parking
- Process In Place To Check Health Of Guests
- Property Is Cleaned By Professional Cleaning Companies
- Restaurant
- Safety Deposit Box
- Screens Or Physical Barriers Placed Between Staff And Guests In Appropriate Areas
- Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
- Smoke Alarms
- Special Diet Menus (on Request)
- Staff Follow All Safety Protocols As Directed By Local Authorities
- Sun Loungers Or Beach Chairs
- Sun Terrace
- Swimming Pool
- Thermometers For Guests Provided By Property
- Use Of Cleaning Chemicals That Are Effective Against Coronavirus
- Vending Machine (Drinks)
- Vending Machine (snacks)
- Wheelchair Accessible
- WiFi
- Wine/champagne
Recent Reviews
Review
Very good
Review
Superb
Positives:
Breakfast was good
Negatives:
Room was not clean. Mold or water damage was around and outlet by window. Lots of noise at night and morning from what manager said was the water boiler. I did report this to the front desk and even showed them pictures.
Review
Very good
Positives:
The check-in was quick, easy, and friendly staff. The room size and rate. The common area, restaurant, food and drinks. Family/kid friendly
Negatives:
This stay was for my 14 year old birthday getaway with friends and family. We asked to have connected/joining rooms. We were not granted that. We received side by side rooms instead. This made if difficult for the guys. Being that they didn't have the adjoining and utilizing both rooms, they just wanted to be in one room to hang out together. I feel like I paid for an extra room for nothing. Having to come in and out of the room to visit each other numerous times, could have been disturbing to other guest. Thank God, they are well behaved young men.
Review
The was a cool getaway
Review
Exceptional
Positives:
Clean and wonderful staff
Negatives:
Bed pillows not very comfortable
Review
Loved the complimentary breakfast and...
Positives:
The guy that makes the omelets, excellent friendly efficient
Negatives:
Charging for parking is Gouging!! Could be cleaner, elevators look like they have not cleaned enough, No Hilton honors swag bag. I was told because I did not have a premium room. I paid 266.00 dollars for the room. That is premium. I complained the last 2 time about the same things . Nothing has changed. We will be looking for a new place to stay next time
Review
Disappointing
Positives:
Permitted to check in early. Staff was quick and no issues. Room was bigger than expected. Able to cut off main area from bedroom for more privacy. Breakfast was great! Made to Order and buffet options as well as hot station offerings (coffee, oatmeal, bread (toast, bagels,etc).
Negatives:
N/A
Review
Quick Trip Great Stay!
Positives:
The beds were okay
Negatives:
The hotel had issues with leaks, heating issues bath tub would hold water the shower was freezing or scolding hot water. Had to use a towel to hold the faucet and the heat would work in the room. Pipes broke I boiler broke. We had to move three times for a two day stay. They had hazards heaters and cords all around. We could not use the elevator went to the stairs almost trip over the power cord and you had to cross over a heater to exit.
Review
I use to stay in Seattle all the time and I was very disappointed.
Positives:
The beds were okay
Negatives:
The hotel had issues with leaks, heating issues bath tub would hold water the shower was freezing or scolding hot water. Had to use a towel to hold the faucet and the heat would work in the room. Pipes broke I boiler broke. We had to move three times for a two day stay. They had hazards heaters and cords all around. We could not use the elevator went to the stairs almost trip over the power cord and you had to cross over a heater to exit.
Review
I use to stay in...
Positives:
Breakfast and bar staff were excellent
Negatives:
The cable in the room wasn't working and they charged me for parking on a stormy day even though I have stayed there more then 12 times in the last year
Positives:
Easy to get to, great views from the room. Breakfast was great as well as the complimentary happy hour. Bed and bathroom were great.
Negatives:
The sofa was one of the most uncomfortable thing I’ve ever sat on. The lights were weird and not all in working order. The cold air flooding the dining area in the morning wish I would have worn my coat to breakfast.
Review
Excellent location with great value.
Positives:
Easy to get to, great views from the room. Breakfast was great as well as the complimentary happy hour. Bed and bathroom were great.
Negatives:
The sofa was one of the most uncomfortable thing Ive ever sat on. The lights were weird and not all in working order. The cold air flooding the dining area in the morning wish I would have worn my coat to breakfast.
Review
Excellent location with great value.
Positives:
Breakfast was good.
Negatives:
The initial rooms provided were not good. One room had a noisy AC and second was smelly. Front desk replaced the rooms for us. Overall we didn't enjoy staying there. Everything is old and not updated.
Review
Passable
Positives:
Breakfast was good.
Negatives:
The initial rooms provided were not good. One room had a noisy AC and second was smelly. Front desk replaced the rooms for us. Overall we didn't enjoy staying there. Everything is old and not updated.
Review
Passable
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